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Counselor Aide Jobs in Rochester, NY (NOW HIRING)

Helio Health

Counselor Aide- Days/ Evenings

Rochester, NY · On-site

$16 - $17.50/hr

The Counselor Aide is responsible to operate as a team member in providing services to residents with mental health issues and chemical addictions. This position is vital in supporting our patients ...

Helio Health

Counselor Aide- Days/ Evenings

Rochester, NY · On-site

$16 - $17.50/hr

The Counselor Aide is responsible to operate as a team member in providing services to residents with mental health issues and chemical addictions. This position is vital in supporting our patients ...

Acacia Network

Operations Aide

Rochester, NY · On-site

$26K/yr

POSITION OVERVIEW The Operations Aide staff will provide overall supervision and support in the ... One (1) year related counseling experience in Substance Abuse/Mental Health (Preferred) * Obtain ...

HCR Home Care

RN Case Manager

Rochester, NY · On-site

$75K - $90K/yr

Teaching, supervising, and counseling the patient and caregivers regarding the nursing care needs and other related problems of the patient at home. * Oversee the care given by Home Health Aides to ...

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All JobsCounselor Aide JobsCounselor Aide Jobs in Rochester, NY

Counselor Aide information

See Rochester, NY salary details

$9

$19

$40

How much do counselor aide jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for counselor aide in Rochester, NY is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $21.39 per hour, depending on experience, location, and employer.

Do you need a degree to be a counselor aide?

Counselor aides typically do not need a college degree, but they often require a high school diploma or equivalent. Relevant skills such as communication, organization, and basic knowledge of mental health or social services are important, and some positions may prefer or require additional certifications or training. Requirements can vary depending on the employer and specific job duties.

What is a counselor aide?

Counselor Aides are support professionals who assist counselors in providing services to individuals or groups in settings such as schools, rehabilitation centers, or community organizations. Their duties often include administrative tasks, helping with client intake, organizing activities, and providing basic support to clients under the supervision of a licensed counselor. Counselor Aides are crucial in ensuring that counseling programs run smoothly and effectively, but they do not provide therapy or make clinical decisions. They serve as a bridge between clients and professional counselors, helping to facilitate communication and access to resources.

What are the key skills and qualifications needed to thrive as a counselor aide, and why are they important?

To thrive as a Counselor Aide, you generally need a high school diploma or equivalent, strong interpersonal skills, and basic knowledge of counseling procedures. Familiarity with client management systems, documentation tools, and occasionally CPR or first aid certification is often required. Compassion, patience, and active listening are vital soft skills that help in building trust and supporting clients effectively. These skills and qualifications are important because they enable Counselor Aides to assist professionals in delivering quality care and maintaining a supportive environment for clients.

What is the difference between Counselor Aide vs Mental Health Technician?

AspectCounselor AideMental Health Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer related courseworkHigh school diploma; certification may be preferred
Work EnvironmentSchools, community centers, outpatient clinicsHospitals, mental health facilities, residential treatment centers
Employer & Industry UsageEducational and community organizationsHealthcare and mental health providers
Common Search & ComparisonOften compared for entry-level support roles in mental healthMore clinical responsibilities, direct patient care

In summary, Counselor Aides typically assist mental health professionals in educational or community settings with administrative and supportive tasks, requiring minimal certifications. Mental Health Technicians often work in clinical environments, providing direct patient care and may require additional certifications. Both roles support mental health services but differ mainly in work setting and responsibilities.

What are some typical challenges a counselor aide may face when supporting clients, and how can these be managed effectively?

Counselor Aides often work with individuals experiencing emotional distress or behavioral challenges, which can be emotionally demanding and sometimes unpredictable. Managing boundaries while building trust is a common challenge, as is recognizing when to escalate concerns to licensed counselors. Effective communication, maintaining empathy without becoming personally overwhelmed, and regular supervision or team debriefs are key strategies for managing these challenges, ensuring both client well-being and professional growth.

What are the most commonly searched types of Counselor jobs in Rochester, NY?

The most popular types of Counselor jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Counselor Aide jobs?

Cities near Rochester, NY with the most Counselor Aide job openings:

Counselor Aide jobs near you
Infographic showing various Counselor Aide job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 62% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,578 per year, or $19 per hour.

Counselor Aide- Days/ Evenings

Helio Health

Rochester, NY • On-site

$16 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Overview

Helio Health, one of Central NY's premier behavioral healthcare providers, is seeking a dependable and detail-oriented Counselor Aide. The Counselor Aide is responsible to operate as a team member in providing services to residents with mental health issues and chemical addictions. This position is vital in supporting our patients' success in their treatment and allows for many long-term career opportunities!

This particular opportunity will work on a Full-Time basis at our Rochester Inpatient Program. The shift would be either the day or evening shift.

Pay Rate: $16.00- $17.50 per hour.

In addition to Helio Health's comprehensive benefits package, this position is eligible for a Sign-On incentive up to $1,500!

Responsibilities
  • Assists with the following counseling responsibilities: screening, intake, orientation, referral, counseling, crisis response, patient education, case management, reporting and record keeping, and consultation with other professionals. 
  • Participates in program administrative and clinical committees as assigned.
  • Represents the agency to the community.
  • Performs quality assurance activities. 
  • Displays knowledge of addiction/recovery and/or behavioral health self-help group processes and principles of counseling. 
Qualifications
  • High School Diploma/GED required.
  • Customer service and/or human services experience preferred.
  • Valid NYS Driver's License, based on service settings. 
  • We strongly encourage bilingual candidates who are fluent in both Spanish and English to apply. Your language skills will be a valuable asset in serving our diverse community and enhancing our team's capabilities.

Our Comprehensive Employee Benefits Package Includes:       

  • Health insurance including dental and vision for employees and families.
  • Paid Vacation and Sick leave - No Waiting Period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company paid short-term disability insurance.
  • Company sponsored life insurance.
  • Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local Law.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Employment Type: FULL_TIME

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