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Counseling Center Receptionist Remote Jobs (NOW HIRING)

St. Bonaventure University

Admissions Counselor

NY · On-site +1

$58K/yr

Remote, NY Job Type: Full Time Remote Employment: Remote Only Job Number: 202200626 Division ... counseling community, assisting with special events, and maintaining various professional ...

TOGA Technology

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JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

Job Type Full Time Location Primarily Remote Overnight Shift with Flexibility for Hybrid-Naperville ... coaching, counseling, and disciplining employees; administering scheduling systems; and ...

Urgent

TOGA Technology

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JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

Job Type Full Time Location Primarily Remote Overnight Shift with Flexibility for Hybrid-Naperville ... coaching, counseling, and disciplining employees; administering scheduling systems; and ...

Urgent

Vibrant Emotional Health

Crisis Counselor

$30.22 - $32/hr

... Center Reports to: Crisis Shift Supervisor Pay Range: $30.22 - 32.00 Location: Remote Schedule ... Provide evidence-informed information and referral, brief supportive counseling, crisis ...

Ascension

Data Center Technician

Glendale, WI · Remote

$79K/yr

... LI-REMOTE Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit ... Employee Assistance Program, counseling and peer support, spiritual care and stress management ...

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How much do counseling center receptionist remote jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for counseling center receptionist remote in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Counseling Center Receptionist (Remote), and why are they important?

To thrive as a Counseling Center Receptionist (Remote), you need strong organizational skills, attention to detail, and experience in administrative support, typically backed by a high school diploma or equivalent. Familiarity with scheduling software, telehealth platforms, and secure communication systems such as HIPAA-compliant tools is often required. Excellent verbal and written communication, empathy, and discretion are vital soft skills for interacting with clients and maintaining confidentiality. These skills ensure efficient operations, protect sensitive information, and foster a welcoming, supportive environment for clients seeking mental health services.

What does a Counseling Center Receptionist do when working remotely?

A remote Counseling Center Receptionist is responsible for managing incoming calls, scheduling appointments, responding to emails, and providing information to clients about counseling services. They also assist with administrative tasks such as maintaining client records, processing paperwork, and ensuring that the virtual front desk operates smoothly. While working remotely, they play a vital role in making the counseling center accessible and organized, supporting both clients and staff. Strong communication, organization, and computer skills are essential for this position.

What are the main challenges faced by a remote Counseling Center Receptionist, and how can they be managed?

A remote Counseling Center Receptionist often faces challenges such as maintaining effective communication with clients and staff, managing confidential information securely, and staying organized without in-person supervision. To manage these, it's important to be proficient with digital communication tools, adhere strictly to privacy protocols like HIPAA, and use scheduling or task management software to keep track of appointments and follow-ups. Regular virtual check-ins with the counseling team can also help ensure smooth operations and foster a sense of connection.
What cities are hiring for Counseling Center Receptionist Remote jobs? Cities with the most Counseling Center Receptionist Remote job openings:
What are the most commonly searched types of Counseling Center Receptionist jobs? The most popular types of Counseling Center Receptionist jobs are:
What states have the most Counseling Center Receptionist Remote jobs? States with the most job openings for Counseling Center Receptionist Remote jobs include:
Counseling Center Receptionist Remote jobs near you
Infographic showing various Counseling Center Receptionist Remote job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

PEC OPH/Patient Engagement Center Advocate

Eye Care Partners Career Opportunities

Wichita, KS • Remote

$16 - $20.50/hr

Other

Posted 15 days ago

Job description

Job Title: Patient Engagement Center Advocate 

Pay: $ 17.00/HR; No Negotiation

Position is Fully Remote, Paid Remote Training

* Please note location and time zone* 

Must Live in 1 of these 18 States - No exceptions!

  • Missouri
  • Florida
  • Kansas
  • Kentucky
  • Pennsylvania
  • Virgina
  • New Jersey
  • Texas
  • Minnesota
  • Michigan
  • Oklahoma
  • Alabama
  • North Carolina
  • Georgia
  • Illinois
  • Ohio
  • Indiana
  • Arizona

Job Summary

The Patient Engagement Center Advocate role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met.

Duties and Responsibilities

  • Respond to incoming phone calls for all sites promptly and in an exceptional quality manner.
  • Appropriately schedule patient appointments in our EMR system based on physician preferences.
  • Clearly and concisely document patient requests and pertinent information via EMR so that we can successfully respond to patient needs.
  • Through appropriate call control, ensure that calls are handled efficiently to attain daily call production goals.
  • Coordinates work efforts with other team members to achieve an efficient workflow within the office.
  • Maintain strong knowledge of all site protocols and physician schedules/changes to ensure appropriate information is provided to patients.
  • Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
  • Performs other duties that may be necessary or in the best interest of the organization.

Education, Licensure & Certification Requirements

  • High School or GED

Experience Requirements

1+ years related experience in a call center, customer service, medical office or as a receptionist.

Previous medical office experience preferred; previous optometric or ophthalmic experience strongly preferred.

 

Knowledge, Skills and Abilities Requirements 

  • Ability to multi-task and work multiple computer programs at once
  • Ability to adapt to change based on business needs
  • Professional in appearance and actions
  • Logical and Critical thinking skills
  • Customer-focused with excellent written, listening and verbal communication skills
  • Enjoys learning new technologies and systems
  • Detail oriented, professional attitude, reliable
  • Exhibits a positive attitude and is flexible in accepting work assignments and priorities
  • Meets attendance and tardiness expectations
  • Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
  • Interpersonal skills to support customer service, functional, and teammate support need
    • Able to communicate effectively in English, both verbally and in writing
  • Ability for basic to intermediate problem solving, including mathematics
  • Intermediate to advanced computer operation
    • Proficiency with Microsoft Excel, Word, and Outlook 
  • Specialty knowledge of systems relating to job function
    • E360/NextGen or applicable EMR system, credentialing eligibility program, phone system.
  • Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Location 

For remote team members, maintain the ability to work in a remote environment while performing required duties and remaining patient focused. Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives. The team member is responsible for providing and maintaining a workspace where interruptions are controlled during work hours. The work area should have minimum noise and distraction and be suitable for guarding confidential Company information

If you need assistance with this application, please contact (636) 227-2600

Please do not contact the office directly - only resumes submitted through this website will be considered.

NOTE:  Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.  

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

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