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Costco Service Operations Advisor Jobs in Georgia

Pep Boys

Lead Customer Service Advisor

Suwanee, GA

$11 - $18/hr

The CSL supports daily service center operations, mentors team members, and ensures standards of ... Perform all Customer Service Advisor duties at an advanced level, serving as a role model in ...

Pep Boys

Lead Customer Service Advisor

Suwanee, GA · On-site

$11 - $18/hr

The CSL supports daily service center operations, mentors team members, and ensures standards of ... Perform all Customer Service Advisor duties at an advanced level, serving as a role model in ...

Pep Boys

Lead Customer Service Advisor

Cartersville, GA · On-site

$11 - $18/hr

The CSL supports daily service center operations, mentors team members, and ensures standards of ... Perform all Customer Service Advisor duties at an advanced level, serving as a role model in ...

New

Pep Boys

Lead Customer Service Advisor

Alpharetta, GA · On-site

$11 - $18/hr

The CSL supports daily service center operations, mentors team members, and ensures standards of ... Perform all Customer Service Advisor duties at an advanced level, serving as a role model in ...

Pep Boys

Lead Customer Service Advisor

Cartersville, GA · On-site

$11 - $18/hr

The CSL supports daily service center operations, mentors team members, and ensures standards of ... Perform all Customer Service Advisor duties at an advanced level, serving as a role model in ...

New

Pep Boys

Lead Customer Service Advisor

Alpharetta, GA · On-site

$11 - $18/hr

The CSL supports daily service center operations, mentors team members, and ensures standards of ... Perform all Customer Service Advisor duties at an advanced level, serving as a role model in ...

Pep Boys

Lead Customer Service Advisor

Suwanee, GA · On-site

$11 - $18/hr

The CSL supports daily service center operations, mentors team members, and ensures standards of ... Perform all Customer Service Advisor duties at an advanced level, serving as a role model in ...

Pep Boys

Lead Customer Service Advisor

Kennesaw, GA · On-site

$11 - $18/hr

The CSL supports daily service center operations, mentors team members, and ensures standards of ... Perform all Customer Service Advisor duties at an advanced level, serving as a role model in ...

OneWater Service Center

Service Advisor

Buford, GA · On-site

$75K - $100K/yr

Service Advisor POSITION SUMMARY Service Advisors are responsible for providing excellent customer ... Collaborate with the service manager to improve internal processes, workflow, and operational ...

TLS Motorworks

Automotive Service Advisor

Chamblee, GA · On-site

$65K - $120K/yr

We are seeking a professional, customer-focused Automotive Service Advisor to support our growing operation. Position Overview The Service Advisor serves as the primary liaison between customers and ...

ActionLink

Sales Advisor - Dyson Home

Cumming, GA · On-site

$24 - $26/hr

Bring Dyson's Game-Changing Technology to Life at Costco! If you love engaging with people and ... Experience: Retail sales, product demonstration or customer service; that's a great start!

ActionLink

Sales Advisor - Dyson Home

Cumming, GA · On-site

$24 - $26/hr

Bring Dyson's Game-Changing Technology to Life at Costco! If you love engaging with people and ... Experience: Retail sales, product demonstration or customer service; that's a great start!

ActionLink

Sales Advisor - Dyson Home

Cumming, GA · On-site

$24 - $26/hr

Bring Dyson's Game-Changing Technology to Life at Costco! If you love engaging with people and ... Experience: Retail sales, product demonstration or customer service; that's a great start!

Osaic

Manager, Advisor Support

Atlanta, GA · On-site

$70K - $75K/yr

The Advisor Support organization strives to provide the best service and experience to the ... services operations or broker-dealer setting. * Bachelor's degree in business, Finance or related ...

Osaic

Manager, Advisor Support

Atlanta, GA · Hybrid

$70K - $75K/yr

The Advisor Support organization strives to provide the best service and experience to the ... services operations or broker-dealer setting. * Bachelor's degree in business, Finance or related ...

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Costco Service Operations Advisor information

What is a Costco Service Operations Advisor?

A Costco Service Operations Advisor is responsible for ensuring efficient daily operations, supporting customer service functions, and assisting with process improvements. They work closely with various departments to enhance service delivery and address operational challenges. This role may also involve analyzing performance metrics, recommending solutions, and implementing best practices to optimize workflow. Strong communication and problem-solving skills are essential to succeed in this position.

What are the typical day-to-day responsibilities of a Costco Service Operations Advisor?

As a Costco Service Operations Advisor, your daily responsibilities include monitoring service operations, resolving member issues, and ensuring that tills and service desks operate smoothly and efficiently. You will coordinate with department supervisors, mentor team members, and implement best practices to maintain high standards of member satisfaction. The role requires a proactive approach to problem-solving and a focus on continuous improvement in service delivery. Advisors also help train new staff, track key performance indicators, and take part in periodic reviews to improve operational processes.

What are the key skills and qualifications needed to thrive as a Costco Service Operations Advisor?

To thrive as a Costco Service Operations Advisor, you need a solid understanding of retail operations, customer service best practices, and problem-solving skills, often supported by experience in merchandising or service management. Familiarity with point-of-sale (POS) systems, inventory management software, and standard office productivity tools is typically required. Outstanding interpersonal skills, leadership ability, and adaptability help individuals excel in fast-paced, member-focused environments. These competencies are essential for ensuring operational efficiency, exceptional member satisfaction, and effective collaboration with cross-functional teams.

What are the most commonly searched types of Costco Service Operations Advisor jobs in Georgia?

The most popular types of Costco Service Operations Advisor jobs in Georgia are:

What are popular job titles related to Costco Service Operations Advisor jobs in Georgia?

For Costco Service Operations Advisor jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Costco Service Operations Advisor jobs in Georgia look for?

The top searched job categories for Costco Service Operations Advisor jobs in Georgia are:

Costco Service Operations Advisor jobs near you

Lead Customer Service Advisor

Pep Boys

Suwanee, GA

$11 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Pep Boys rating

5.6

Company rating: 5.6 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

295th of 371 rated vehicle maintenance

Job description

Position Summary

The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences while serving as a trusted leader and operational point person within the service center. In addition to performing all Customer Service Advisor responsibilities at an advanced level, the CSL assumes key holder responsibilities, including opening and closing the store based on scheduled hours and acting as the primary on-site leader when management is not present.
This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center operations, mentors team members, and ensures standards of safety, compliance, and customer satisfaction are consistently met. The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours.

Duties & Responsibilities

  • Perform all Customer Service Advisor duties at an advanced level, serving as a role model in delivering exceptional customer experiences, building trust, and resolving complex or escalated customer concerns.
  • Serve as a subject matter expert on products, services, systems, and shop procedures, providing accurate recommendations, technical explanations, and guidance to customers and team members.
  • Act as a key holder for the service center, responsible for opening and closing the store as scheduled, completing all required operational, cash-handling, and security procedures.
  • Serve as the primary point of contact and leader on duty when the Service Center Manager is not present, ensuring smooth daily operations, issue resolution, and adherence to company policies.
  • Mentor, train, and onboard Customer Service Advisors, sharing best practices in communication, service recommendations, and sales techniques to support team performance.
  • Support management by assisting with interviewing and evaluating candidates and providing ongoing feedback to support team development.
  • Partner closely with technicians and management to ensure accurate, efficient, and customer-focused service operations while identifying opportunities to drive sales and improve customer retention.
  • Promote a safe, compliant, and team-oriented work environment by modeling and enforcing safety standards, effective communication, and collaboration during all assigned shifts.
  • Other duties as assigned.

Knowledge, Skills, and Abilities

  • High school diploma or equivalent required.
  • Three to five (3-5) years of service industry experience.
  • Valid Driver's License.
  • In-depth knowledge of automotive service, maintenance and parts.
  • Strong understanding of service center operations, safety standards and customer service best-practices.
  • Advanced communication and customer service skills, with proven ability to influence and resolve complex situations.
  • Strong mentoring, coaching, and training skills.
  • Conflict resolution and problem-solving skills.
  • Ability to handle escalated customer issues with professionalism and confidence.
  • Ability to coach and guide less-experienced team members while maintaining personal workload.
  • Ability to identify process improvements and contribute to service center performance goals.
  • Ability to work Days, Nights, Weekends, Holidays.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

  • Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
  • Climb up and down ladders to retrieve and stock merchandise.
  • Communicate effectively in person, by telephone, or by using telecommunications equipment.
  • Enters and locates information on computer.
  • Presents information to small and large groups.
  • Visually verifies information, often in small print.
  • Safely operates a motor vehicle.

Benefits

  • Medical, dental, and vision benefits
  • Life insurance
  • Short Term Disability
  • Supplemental benefits
  • 401(k) with company match
  • PTO and holiday pay
  • On-demand pay partner (DailyPay)
  • Reduced benefits available for part-time team members
Pay Range
  • $11.00 to $18.00 per hour based on experience
  • Sales commission
  • Flat Rate on labor hours produced
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What Pep Boys employees say

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About Pep Boys

Sourced by ZipRecruiter

Pep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit www.pepboys.com.

Industry

Automotive repair and maintenance

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

Year founded

1921

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