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How much do costco customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for costco customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a Costco Customer Service?

A Costco Customer Service job involves assisting members with inquiries, returns, membership services, and general store information. Employees handle customer concerns in-person or over the phone, ensuring a positive shopping experience. They may also help with product questions, payment issues, and resolving complaints. Strong communication skills and a customer-focused attitude are essential for this role.

What are the typical daily responsibilities of a Costco Customer Service?

Costco Customer Service representatives typically start their day assisting members with inquiries, processing returns or exchanges, and resolving product or membership-related concerns. They are responsible for answering phones, providing information about store policies, and supporting other departments during busy periods. The role also includes restocking supplies, maintaining a clean workspace, and occasionally assisting with cash registers or membership sign-ups. Teamwork is essential, as representatives frequently collaborate with colleagues and management to create a positive and efficient shopping experience for members. This variety keeps the job engaging and helps employees develop a broad skill set in retail customer service.

What are the key skills and qualifications needed to thrive in the Costco Customer Service position, and why are they important?

To thrive as a Costco Customer Service representative, you should have strong interpersonal communication skills, problem-solving abilities, and experience working in retail or customer-facing roles. Familiarity with point-of-sale (POS) systems, inventory management software, and company-specific protocols is often required. Exceptional patience, teamwork, and a positive attitude help individuals stand out when serving a diverse customer base and responding to various concerns. These skills are essential for delivering excellent service, maintaining customer satisfaction, and ensuring efficient store operations.

What do you need to do to become a Costco customer service representative?

To become a Costco customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and previous customer service experience. Applying online or in-store and passing a background check are common steps in the hiring process.

What are the most commonly searched types of Costco Customer Service jobs in Virginia?

The most popular types of Costco Customer Service jobs in Virginia are:

What are popular job titles related to Costco Customer Service jobs in Virginia?

For Costco Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Costco Customer Service jobs in Virginia look for?

The top searched job categories for Costco Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Costco Customer Service jobs?

Cities in Virginia with the most Costco Customer Service job openings:

Costco Customer Service jobs near you
Infographic showing various Costco Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Licensed Optician - Fairfax, VA Costco

Costco

Fairfax, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 28 days ago

Costco rating

8.1

Company rating: 8.1 out of 10

Based on 1,932 frontline employees who took The Breakroom Quiz

2nd of 39 rated national retailers

Job description

 Licensed Optician - Fairfax, VA  Costco

Costco Optical is seeking a dedicated, punctual, and professional Licensed Optician to join our practice in Fairfax, VA on a Full-Time basis! Contact Greg Allis at gallis@costco.com if you are interested.

About the Optician Position 

Our new dispensing Optician will be a welcome addition to our team and family, who is both personable and welcoming to our patients. A passion for eyecare and member services is essential to providing the best experience we can! Previous experience is welcome but not required. 

As an optician in our practice, your regular duties will include: 

  • Receive customers' prescriptions for eyeglasses or contact lenses from our Doctors of Optometry
  • Take eyewear measurements and adjust eyewear to ensure a good fit
  • Educate customers about eyewear and help customers choose eyeglass frames and lenses 
  • Repair or replace broken eyeglass frames
  • Frame selection, adjustments, ordering, dispensing
  • Perform business and administrative tasks, such as Patient check-in and check-outs and answering and placing phone calls
  • Use computer to process orders, dispenses eyeglasses and contacts and oversees apprentices
  • Provides prompt and courteous member service.

Requirements & Qualifications

  • Licensed Optician 
  • Team player with strong interpersonal and communication skills
  • Detail-oriented, efficient, and accurate multi-tasker
  • Passionate about providing exceptional customer service
  • Fast learner and interested in learning additional skills

Why You’ll Love this Opportunity

Environment - You will love coming to work in our friendly and upbeat environment! As a member-only warehouse, Costco has unbeatable prices and selection!

Opportunity - This is a great chance to learn and grow with an industry leader who will provide you with training and wants to invest in your long-term career

Compensation & Benefits

We reward our staff well and provide a competitive salary, commensurate with experience and benefits, including: 

  • Competitive compensation, commensurate with experience
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401k
  • Stock Purchase
  • & more!

If you’re an experienced Optician looking to take the next step in your career, we look forward to welcoming you to our team! Apply today!

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About Costco

Sourced by ZipRecruiter

Costco is a membership warehouse club, dedicated to bringing our members the best possible prices on quality brand-name merchandise. With more than 800 locations worldwide, Costco provides a wide selection of merchandise, plus the convenience of specialty departments and exclusive member services, all designed to make your shopping experience a pleasurable one. Today, as the company evolves, it stays true to the qualities that helped attract and retain millions of loyal members around the globe: Commitment to quality. Costco warehouses carry about 4,000 SKUs (stock keeping units) compared to the 30,000 found at most supermarkets. By carefully choosing products based on quality, price, brand, and features, the company can offer the best value to members.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Issaquah, WA, US

Year founded

1983

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