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Work From Home Customer Service Jobs in Virginia

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

IQVIA

Work from Home

Norfolk, VA · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Work from Home

Virginia Beach, VA · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

  • Medical

  • Life

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

IQVIA

Work from Home

Richmond, VA · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

  • Medical

  • Life

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

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Work From Home Customer Service information

See Virginia salary details

$9

$18

$26

How much do work from home customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for work from home customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a work from home customer service job?

Work from home customer service jobs are positions where individuals assist customers with inquiries, issues, or orders remotely, typically via phone, email, or chat. These jobs allow employees to work from their own home rather than commuting to a physical office or call center. Duties often include answering questions, resolving complaints, processing orders, and providing product or service information. Many companies offer flexible schedules and provide training for these roles. These positions require strong communication skills, a reliable internet connection, and, in some cases, specific technical equipment.

What are the key skills and qualifications needed to thrive as a work from home customer service representative?

To thrive as a Work From Home Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk systems, and basic computer proficiency is often required. Exceptional patience, self-motivation, and time management help professionals excel in a remote environment. These skills and qualities are crucial for delivering consistent, high-quality customer support while independently managing tasks outside a traditional office setting.

How do work from home customer service representatives stay connected and collaborate effectively with their remote teams?

Work From Home Customer Service representatives typically use a combination of communication tools such as instant messaging, video conferencing, and shared platforms to stay connected with their teams. Regular virtual meetings, daily check-ins, and collaborative software help ensure everyone is aligned on goals and updates. Many companies also provide structured onboarding and ongoing training to foster a supportive team environment, even when working remotely. Staying proactive in communication and participating in team discussions are key to building strong working relationships and maintaining productivity.

What is the difference between Work From Home Customer Service vs Work From Home Technical Support?

AspectWork From Home Customer ServiceWork From Home Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, chat, or email support from homeRemote troubleshooting via phone, chat, or remote access tools
Employer & Industry UsageRetail, telecom, banking, and service industriesIT, software, electronics, and tech companies
Common Search & Comparison IntentUnderstanding job duties, requirements, and differencesClarifying technical skills needed and job scope

Work From Home Customer Service focuses on assisting customers with general inquiries, billing, and product support, often requiring strong communication skills. Work From Home Technical Support involves resolving technical issues, requiring technical knowledge or certifications. Both roles are remote, but they serve different customer needs and industries.

How to become a customer service work from home representative?

To become a customer service work from home representative, you typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Many employers require prior customer service experience and may provide training on specific tools or software used in remote support roles.

What are popular job titles related to Work From Home Customer Service jobs in Virginia?

For Work From Home Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Service jobs in Virginia look for?

The top searched job categories for Work From Home Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Work From Home Customer Service jobs?

Cities in Virginia with the most Work From Home Customer Service job openings:

Work From Home Customer Service jobs near you
Infographic showing various Work From Home Customer Service job openings in Virginia as of August 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

WFH Customer Service Representative

Globe Life American Income Division

Portsmouth, VA • On-site, Remote

$15.50 - $21/hr

Full-time

Medical, Life

Re-posted 5 days ago

Job description

Join AO - Where History Meets Opportunity!
Company: AO (American Income Division)
Location: 100% Remote - U.S. Residents Only
March 2023 marked a record-breaking milestone for AO - achieving our biggest weekly, monthly, and quarterly results in company history. Now, as we continue to grow at lightning speed, we're expanding our team and looking for driven, passionate individuals ready to be part of this extraordinary journey.
At AO, success is built on teamwork, mentorship, and purpose. We offer unparalleled support, world-class training, and endless opportunities for advancement - all within a culture that celebrates achievement and empowers your growth.Requirements / Responsibilities / Rewards
  • Work From Home Stability: Enjoy a reliable, fully remote position with a flexible schedule.
  • Continuous Learning: Participate in virtual workshops and trainings that accelerate your development.
  • Weekly Pay + Bonuses: Get rewarded regularly for your hard work and results.
  • Union Protection: Benefit from full union representation and a contract that safeguards your rights.
  • Comprehensive Benefits: Life insurance (including accidental death coverage) and medical reimbursementoptions available.
  • Career Growth: Access industry-leading mentorship, advanced technology, and leadership development opportunities.
  • Incentives & Recognition: Earn spots at leadership conventions, luxury trips, and team retreats that celebrate your success.
The Interview Process
To prioritize community wellness and convenience, all interviews are conducted via Zoom video conferencing.Be Part of Something Extraordinary
If you're ready to grow with a company where history is made and success is the standard - apply today! Submit your resume and compensation expectations to take the first step toward an exceptional career with AO.

Apply