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Costco Call Center Jobs (NOW HIRING)

Parker & Sons

Retail Sales Administrator

Phoenix, AZ

$21.50/hr

As an admin for our retail programs, you will be overseeing the lead demands of Costco & Home Depot ... No prior trade or call center experience required but is a plus * Need weekend availability ...

Parker & Sons

Retail Sales Administrator

Phoenix, AZ · On-site

$21.50/hr

As an admin for our retail programs, you will be overseeing the lead demands of Costco & Home Depot ... No prior trade or call center experience required but is a plus * Need weekend availability ...

Parker & Sons

Retail Sales Administrator

Phoenix, AZ

$21.50/hr

As an admin for our retail programs, you will be overseeing the lead demands of Costco & Home Depot ... No prior trade or call center experience required but is a plus * Need weekend availability ...

Mount Adams Fruit

Repack Coordinator (Lead)

Bingen, WA · On-site

$18.66 - $22.91/hr

A free Costco Membership is offered annually. Lead/Supervisor Support Duties & Responsibilities * Assist in daily preparation for repack. * Communicate plans for repack to the repack crew with an ...

Power Plus

Sales Support Specialist

Perris, CA · On-site

$24 - $30/hr

We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more ... Call Center Experience or Customer Service Experience. * Ability to follow routine verbal and ...

Power Plus

Lead Generation Specialist

Perris, CA · On-site

$24 - $30/hr

We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more ... Call Center Experience or Customer Service Experience. * Ability to follow routine verbal and ...

Power Plus

Lead Generation Specialist

Perris, CA · On-site

$24 - $30/hr

We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more ... Call Center Experience or Customer Service Experience. * Ability to follow routine verbal and ...

Power Plus

Sales Support Specialist

Perris, CA · On-site

$24 - $30/hr

We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more ... Call Center Experience or Customer Service Experience. * Ability to follow routine verbal and ...

Rational

Customer Care Manager (CCM)

Rolling Meadows, IL · On-site

$50K - $56K/yr

Experience in a high-volume inbound and outbound call center environment with computer input while ... Reimbursement for Health Club memberships, AAA, and Costco or Sam's Club * Discounted prices on ...

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Costco Call Center information

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How much do costco call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for costco call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Costco Call Center?

A Costco Call Center job involves assisting members with inquiries about orders, memberships, returns, and other services over the phone or via online communication. Representatives provide excellent customer service by resolving issues, answering questions, and ensuring a positive experience. The role requires strong communication skills, problem-solving abilities, and knowledge of Costco’s policies and products. Employees may also work with various departments to address more complex concerns efficiently.

What are typical responsibilities for someone working in the Costco Call Center?

As a team member in the Costco Call Center, you will handle inbound calls from members and potential customers, responding to questions about orders, memberships, product availability, and more. You'll resolve customer concerns efficiently, document interactions in Costco's support systems, and often collaborate with other departments or escalate issues when necessary. The work environment is fast-paced and team-oriented, with established processes in place to support both customers and staff. You may also participate in ongoing training sessions to stay updated on company policies and the latest product offerings, ensuring you can provide accurate and friendly service.

What are the key skills and qualifications needed to thrive in the Costco Call Center position, and why are they important?

To excel in a Costco Call Center role, candidates typically need strong customer service skills, effective problem-solving abilities, and familiarity with basic computer operations, often supported by a high school diploma or equivalent. Experience with call center software, multi-line phone systems, and order management platforms is commonly required. Outstanding communication, patience, and active listening help team members stand out in resolving customer inquiries efficiently. These skills are vital to ensure a positive customer experience and maintain Costco's reputation for excellence.

More about Costco Call Center jobs
What cities are hiring for Costco Call Center jobs? Cities with the most Costco Call Center job openings:
What are the most commonly searched types of Costco Call Center jobs? The most popular types of Costco Call Center jobs are:
What states have the most Costco Call Center jobs? States with the most job openings for Costco Call Center jobs include:
What job categories do people searching Costco Call Center jobs look for? The top searched job categories for Costco Call Center jobs are:
Costco Call Center jobs near you
Infographic showing various Costco Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Retail Sales Administrator

Parker & Sons

Phoenix, AZ

$21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Have you always wanted to work in place where your dedication, self-determination and salesmanship is rewarded with an uncapped earning potential? Parker & Sons is currently seeking a Retail Sales Administrator to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. 

As an admin for our retail programs, you will be overseeing the lead demands of Costco & Home Depot’s Service Provider Program (Centah & HD Service Center).  You will be supporting inbound calling, booking, and assigning the leads that come through Home Depot’s portal and per demand making out bound to same or next day estimates. You will be supporting the field as a backup when Home Depot related issues occur by taking payment or minor task related questions.

Our mission here at Parker and Sons, is not only to wow the customer but consistently wow you as the employee. Your hard work be reward with generous pay and bonus potential additionally you will be part of a culture of rewards that include lunches, sporting events, days offs. We are here to support you from day one and help ou grow with us with a positive and highly motivated leadership team that is dedicated to help you get to the next level. We invest in our employees by providing continuous training, leadership development courses and more advanced sales training. We are here to do whatever it takes to help you achieve your goals!

What’s In It For Me?

  • Compensation:
    • Paid Training. $21.50/hr. + commission and bonus!
    • Unlimited earning potential! 
  • Robust PTO Plan
  • Health, Vision and Dental plans for you and your family to choose from
  • 401K Retirement Plan with company match
  • Life Insurance, Short-Term and Long-Term Disability
  • Special Program Options: FSA, EAP, Legal Services, and Identity Theft
  • Continuous Training for your Professional Development
  • Working in a dynamic, collaborative, and fun environment
  • Coached and supported career growth

Essential Duties & Responsibilities:

Creating Jobs and Leads in multiple operating systems while taking incoming retail specialized calls, from either our field staff (B.D.Rs, Tech, Office Staff) or Home Depot’s store staff. You will support in the confirmation process of our Home Depot leads and be overflow for our Install Department’s CCR to Sales Coordinator Process. During high demand times you will also be required to assist in other ques for customer support. As well as any other management directives that may arise during the day-to-day operations.


Minimum Qualifications:

  • Must be able to pass a Home Depot Background
  • No prior trade or call center experience required but is a plus
  • Need weekend availability, Saturday and Sunday.

Basic Computer Knowledge

  • 3yrs or more of operating a computer in a work place setting.
  • Microsoft Office Applications (Outlook, Excel, Skype for Business)

Required Knowledge, Abilities, and skills:

  • Comfortable with Microsoft Office Applications (Excel, Outlook, Etc)
  • Multi-task while on be comfortable with taking phone calls
  • Time Management Skills

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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