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Costco Call Center Jobs (NOW HIRING)

Power Plus

Lead Generation Administrator

Perris, CA · On-site

$24 - $30/hr

We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more ... Call Center Experience or Customer Service Experience. * Ability to follow routine verbal and ...

Power Plus

Sales Support Administrator

Perris, CA · On-site

$24 - $30/hr

We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more ... Call Center Experience or Customer Service Experience. * Ability to follow routine verbal and ...

Power Plus

New Business Specialist

Perris, CA · On-site

$24 - $30/hr

We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more ... Call Center Experience or Customer Service Experience. * Ability to follow routine verbal and ...

Power Plus

Lead Generation Administrator

Perris, CA · On-site

$24 - $30/hr

We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more ... Call Center Experience or Customer Service Experience. * Ability to follow routine verbal and ...

Power Plus

Sales Support Administrator

Perris, CA · On-site

$24 - $30/hr

We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more ... Call Center Experience or Customer Service Experience. * Ability to follow routine verbal and ...

Power Plus

New Business Specialist

Perris, CA · On-site

$24 - $30/hr

We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more ... Call Center Experience or Customer Service Experience. * Ability to follow routine verbal and ...

Rational

Customer Care Manager (CCM)

Rolling Meadows, IL · On-site

$50K - $56K/yr

Experience in a high-volume inbound and outbound call center environment with computer input while ... Reimbursement for Health Club memberships, AAA, and Costco or Sam's Club * Discounted prices on ...

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Costco Call Center information

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$17

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How much do costco call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for costco call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Costco Call Center?

A Costco Call Center job involves assisting members with inquiries about orders, memberships, returns, and other services over the phone or via online communication. Representatives provide excellent customer service by resolving issues, answering questions, and ensuring a positive experience. The role requires strong communication skills, problem-solving abilities, and knowledge of Costco’s policies and products. Employees may also work with various departments to address more complex concerns efficiently.

What are typical responsibilities for someone working in the Costco Call Center?

As a team member in the Costco Call Center, you will handle inbound calls from members and potential customers, responding to questions about orders, memberships, product availability, and more. You'll resolve customer concerns efficiently, document interactions in Costco's support systems, and often collaborate with other departments or escalate issues when necessary. The work environment is fast-paced and team-oriented, with established processes in place to support both customers and staff. You may also participate in ongoing training sessions to stay updated on company policies and the latest product offerings, ensuring you can provide accurate and friendly service.

What are the key skills and qualifications needed to thrive in the Costco Call Center position, and why are they important?

To excel in a Costco Call Center role, candidates typically need strong customer service skills, effective problem-solving abilities, and familiarity with basic computer operations, often supported by a high school diploma or equivalent. Experience with call center software, multi-line phone systems, and order management platforms is commonly required. Outstanding communication, patience, and active listening help team members stand out in resolving customer inquiries efficiently. These skills are vital to ensure a positive customer experience and maintain Costco's reputation for excellence.

What does the Costco call center do?

The Costco call center handles customer inquiries, membership questions, and order support via phone or online channels. Employees use communication skills and may utilize customer service software to assist members efficiently and resolve issues promptly.
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Costco Call Center jobs near you
Infographic showing various Costco Call Center job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Sales & Business Development Strategic Account Executive Central U.S. · Full-Time →

Wingenapp

Central, LA • On-site

$90 - $120/hr

Other

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Generate new pipeline through outbound prospecting and inbound lead follow-up.

  • Qualify opportunities and lead discovery conversations with service providers, contractors, and OEM‑affiliated businesses.

  • Identify and execute upsell, cross‑sell opportunities within existing customer accounts.

Job description

WinGen is building the next generation of home services partnerships with national retailers, OEMs, and service provider networks, including organizations such as Home Depot, Costco, Lowe’s, and other regional leaders.

We are seeking a motivated Strategic Account Executive to lead the front lines of growth by generating pipeline, expanding existing customer relationships, and driving adoption of WinGen’s newest technologies and premium offerings. This role combines prospecting, consultative selling, and closing.

You will be responsible for developing new opportunities, leading discovery conversations, and winning new business while also identifying opportunities to increase revenue and deepen engagement within existing accounts. Success in this role means delivering both new business growth and expanded market share across the customer base.

Responsibilities
  • Generate new pipeline through outbound prospecting and inbound lead follow-up.
  • Qualify opportunities and lead discovery conversations with service providers, contractors, and OEM‑affiliated businesses.
  • Convert free users to paid offerings by helping providers realize the full value of the WinGen platform.
  • Identify and execute upsell, cross‑sell opportunities within existing customer accounts.
  • Maintain a strong cadence of calls, emails, and meetings to exceed pipeline and revenue targets.
  • Build trusted relationships that move customers through the sales cycle and into long‑term partnerships.
  • Keep CRM data accurate and current, with clear notes and strong pipeline visibility.
  • Collaborate with sales, support, and marketing leadership on targeted campaigns and market feedback.
  • Partner with product development, software engineering and executive leadership to close sales opportunities.
  • Travel occasionally to attend industry events and customer meetings.
Qualifications
  • 2–4 years of sales, business development, or full‑cycle sales experience.
  • B2B SaaS, Enterprise SaaS and Enterprise AI experience preferred.
  • Proven ability to generate leads, advance opportunities, and close business.
  • Proven ability to sell owners, operators and business founders.
  • Strong phone and email communication skills with a consultative sales approach.
  • Experience with upselling, cross‑selling, or subscription/service conversion models is a plus.
  • Comfortable working in a fast‑paced, high‑growth environment.
  • Proficiency with CRM systems such as Zoho, Salesforce, or similar platforms.
  • Proficiency with AI tools, platforms and LLMs such as Claude AI, MS Copilot.
  • Experience working in home services industry and SMBs.
What we offer
  • Competitive base salary + commission.
  • Career growth opportunities as WinGen continues to expand.
  • Training, mentorship, and a collaborative team culture.
  • Company sponsored 401(k) with matching.
  • Flexible PTO plus observed company holidays.
About WinGen

WinGen is an industry leader in lead‑to‑sale automation, delivering AI and cloud‑based technology that empowers service providers, home retailers, and OEMs. From lead capture and management to seamless integration across business systems, WinGen helps providers convert consumer demand into sales with greater speed and efficiency.

Supporting more than 20 trades, with leads generated through in‑store, web, and call center channels, WinGen processes over 4 million consumer leads annually and drives more than $3 billion in sales each year.

About SwordPoint AI

SwordPoint AI is a software development and solutions company specializing in applied artificial intelligence, data collection, analysis, and cloud‑based applications. Through our portfolio companies, WinGen, Journey Connected Data and Shipadvisor, we deliver innovative platforms that drive measurable business outcomes across multiple industries.

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