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Costco Call Center Jobs (NOW HIRING)

TOTAL WAREHOUSE INC

Front Desk Coordinator

Anaheim, CA

$20 - $25/hr

Review TW Call Center emails daily to address missed and after-hours calls (SAS). * Provide ... Place and track monthly orders for office supplies through Costco and Amazon, ensuring pantry and ...

TOTAL WAREHOUSE Inc

Front Desk Coordinator

Anaheim, CA

$20 - $25/hr

Review TW Call Center emails daily to address missed and after-hours calls (SAS). * Provide ... Place and track monthly orders for office supplies through Costco and Amazon, ensuring pantry and ...

Total Warehouse Inc.

Front Desk Coordinator

Anaheim, CA · On-site

$20 - $25/hr

Review TW Call Center emails daily to address missed and after-hours calls (SAS). * Provide ... Place and track monthly orders for office supplies through Costco and Amazon, ensuring pantry and ...

Costco Auto Program

Software Engineer

San Diego, CA

$120K - $125K/yr

Call Center Operations domain knowledge * Must be flexible and team-oriented * Must be able to work independently and as a team member * Must have good written and oral communication skills

Costco Auto Program

Software Engineer II

San Diego, CA

$123K - $130K/yr

Call Center Operations domain knowledge * Must be flexible and team-oriented * Must be able to work independently and as a team member * Must have good written and oral communication skills * May be ...

Vego Garden

Customer Service Representative

Tomball, TX · On-site

$17/hr

We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... Prior call center experience preferred. Physical Demands: This position primarily involves working ...

Vego Garden

Customer Service Representative

Tomball, TX · On-site

$17/hr

We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and ... Prior call center experience preferred. Physical Demands: This position primarily involves working ...

Renuity

National Account Manager - Retail

Charlotte, NC · On-site

Serve as the day-to-day liaison between our company and key retail partners (Home Depot, Costco ... Work closely with marketing, call center, sales, operations, finance, and customer service teams to ...

Mount Adams Fruit

Repack Coordinator (Lead)

Bingen, WA · On-site

$18.66 - $22.91/hr

A free Costco Membership is offered annually. Lead/Supervisor Support Duties & Responsibilities * Assist in daily preparation for repack. * Communicate plans for repack to the repack crew with an ...

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Costco Call Center information

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How much do costco call center jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for costco call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Costco Call Center job?

A Costco Call Center job involves assisting members with inquiries about orders, memberships, returns, and other services over the phone or via online communication. Representatives provide excellent customer service by resolving issues, answering questions, and ensuring a positive experience. The role requires strong communication skills, problem-solving abilities, and knowledge of Costco’s policies and products. Employees may also work with various departments to address more complex concerns efficiently.

Is it hard to get hired into Costco?

Getting hired for a Costco Call Center position typically involves completing an application, passing a skills assessment, and participating in an interview. The hiring process can be competitive due to the company's popularity, but candidates with good communication skills and customer service experience have a better chance of being selected.

Does Costco really pay $20 an hour?

Costco call center positions typically pay around $15 to $20 per hour, depending on experience and location. The pay rate for customer service roles at Costco can vary, but $20 an hour is within the higher range for such positions. Benefits and schedules are also factors in overall compensation.

What does Costco call center do?

A Costco call center representative handles customer inquiries, membership questions, and order issues via phone or online communication. They provide support, resolve complaints, and assist with account management, often using customer service software and maintaining a professional demeanor. Strong communication skills and product knowledge are essential for this role.

What are typical responsibilities for someone working in the Costco Call Center?

As a team member in the Costco Call Center, you will handle inbound calls from members and potential customers, responding to questions about orders, memberships, product availability, and more. You'll resolve customer concerns efficiently, document interactions in Costco's support systems, and often collaborate with other departments or escalate issues when necessary. The work environment is fast-paced and team-oriented, with established processes in place to support both customers and staff. You may also participate in ongoing training sessions to stay updated on company policies and the latest product offerings, ensuring you can provide accurate and friendly service.

Is Costco actually paying $30 an hour?

The typical hourly pay for a Costco call center representative varies by location and experience but generally ranges from $15 to $25 per hour. There are occasional reports of higher wages for specialized roles or in certain regions, but $30 an hour is not the standard pay rate for this position.

What are the key skills and qualifications needed to thrive in the Costco Call Center position, and why are they important?

To excel in a Costco Call Center role, candidates typically need strong customer service skills, effective problem-solving abilities, and familiarity with basic computer operations, often supported by a high school diploma or equivalent. Experience with call center software, multi-line phone systems, and order management platforms is commonly required. Outstanding communication, patience, and active listening help team members stand out in resolving customer inquiries efficiently. These skills are vital to ensure a positive customer experience and maintain Costco's reputation for excellence.

More about Costco Call Center jobs
What cities are hiring for Costco Call Center jobs? Cities with the most Costco Call Center job openings:
What are the most commonly searched types of Costco Call Center jobs? The most popular types of Costco Call Center jobs are:
What states have the most Costco Call Center jobs? States with the most job openings for Costco Call Center jobs include:
What job categories do people searching Costco Call Center jobs look for? The top searched job categories for Costco Call Center jobs are:
Costco Call Center jobs near you
Infographic showing various Costco Call Center job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Front Desk Coordinator

Front Desk Coordinator

TOTAL WAREHOUSE INC

Anaheim, CA

$20 - $25/hr

Other

Posted 5 days ago

Job description

Description

This position is responsible for handling front office reception and administration duties, including greeting guests and customers, answering phones, handling company inquiries, sorting and distributing mail, and scheduling meetings and travel for staff.

Requirements

RESPONSIBILITIES:

  • Excellent organizational skills and attention to detail.
  • Proficient with Microsoft Office Suite or related software.
  • Assist with document processing, including invoices, purchase orders, and shipping paperwork.
  • Order and maintain office supplies as needed.
  • Maintain and update customer records, logs, and databases.
  • Answer and route incoming phone calls, conduct follow-ups, and document all interactions appropriately.
  • Welcome walk-in guests and customers, providing excellent front desk support.
  • Review TW Call Center emails daily to address missed and after-hours calls (SAS).
  • Provide backfill support by responding to email leads received through the website.
  • Update and maintain the Master Phone List and Group Email List using internal tools.
  • Manage and coordinate travel arrangements for employees and executives as needed.
  • Monitor and troubleshoot issues related to the Uber Business Account, assisting with common questions.
  • Place and track monthly orders for office supplies through Costco and Amazon, ensuring pantry and kitchen supplies are restocked and organized.
  • Receive, sort, and distribute incoming mail and packages promptly.
  • Support operations by providing backfill assistance with vendor coordination.

EDUCATION AND EXPERIENCE:

  • High School Diploma in related field required.
  • Prior related office experience preferred.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Prolonged periods of sitting at a desk and working on a computer.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • Must be able to have manual dexterity to operate equipment and tools required on the job.
  • Must be able to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
  • Must be able to sit for long periods on in an auto to reach job destinations. Must occasionally lift and/or move up to 20 pounds.
  • Vision abilities include close vision and ability to adjust focus.
  • Ability to function in work environment with moderate noise level from several sources creating constant activity.



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