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Convention Services Manager Jobs in Rosedale, MD

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Convention Services Manager information

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$30.2K

$63.6K

$109.3K

How much do convention services manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for convention services manager in Rosedale, MD is $63,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $72,400.00 per year, depending on experience, location, and employer.

How does a convention services manager typically coordinate with other departments to ensure successful events?

Convention Services Managers work closely with multiple departments, including catering, audiovisual, housekeeping, and sales, to ensure every aspect of an event runs smoothly. They act as the central point of contact, relaying client needs and event details to internal teams and troubleshooting any issues that arise. This collaborative approach helps maintain seamless communication, manage logistics, and deliver a high-quality guest experience. Regular meetings and detailed event orders are crucial tools for keeping everyone aligned before and during conventions.

What are the key skills and qualifications needed to thrive as a convention services manager, and why are they important?

To thrive as a Convention Services Manager, you need a strong background in event planning, hospitality management, and client relations, often supported by a degree in hospitality or related field. Familiarity with event management software, banquet event orders (BEOs), and CRM systems is typically required. Exceptional organizational skills, attention to detail, and effective communication help you excel in coordinating logistics and exceeding client expectations. These skills ensure seamless event execution, high client satisfaction, and the ability to manage complex conventions efficiently.

What is a convention services manager?

A Convention Services Manager is a hospitality professional responsible for coordinating all aspects of meetings, conventions, and events within a hotel, convention center, or similar venue. They serve as the main point of contact between event organizers and the venue, ensuring that all event requirements, such as room setups, catering, audio-visual needs, and logistics, are met. Their goal is to ensure seamless execution and a positive experience for both clients and attendees. They often work closely with sales, catering, and operations teams to deliver successful events.
What job categories do people searching Convention Services Manager jobs in Rosedale, MD look for? The top searched job categories for Convention Services Manager jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Convention Services Manager jobs? Cities near Rosedale, MD with the most Convention Services Manager job openings:
Convention Services Manager jobs near you
Infographic showing various Convention Services Manager job openings in Rosedale, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,563 per year, or $30.6 per hour.

Convention Services Manager

Renaissance Baltimore Harborplace Hotel

Baltimore, MD • On-site

Full-time

Re-posted 22 days ago

Job description

Description
The Convention Services Manager (CSM) coordinates meetings, conventions, and special events within a hotel or venue. They act as the primary liaison between clients and internal departments (e.g., catering, banquets, and audiovisual), managing logistics like room blocks, event layouts, and billing to ensure flawless execution and high guest satisfaction.
Responsibilities
• Event Detailing: Translates client needs into detailed Banquet Event Orders (BEOs) and group resumes.
• Logistics & Coordination: Oversees meeting space setup, audiovisual (A/V) needs, group room blocks, and food and beverage requirements.
• Cross-Departmental Communication: Acts as the central point of contact, keeping all hotel teams informed of itinerary updates and specific group needs.
• On-Site Management: Manages event execution, conducts pre-and post-convention meetings with the client, and troubleshoots any issues that arise.
• Revenue & Sales: Conducts property site inspections, identifies up-selling opportunities (such as room rental and specialty menus), and helps secure repeat business. [4, 10].
Qualifications
• Experience: Typically requires 1-3 years of experience in hospitality, catering sales, or event management.
• Education: A Bachelor's degree in Hospitality Management, Event Planning, or a related field is heavily preferred.
• Software Skills: Proficiency with industry-specific property management and event tools like Delphi, as well as Microsoft Office.
• Soft Skills: Exceptional negotiation, organization, and multitasking skills. Must be comfortable.

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