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Convention Services Manager Jobs in Rosedale, MD

Internal Events Associate

Baltimore, MD ยท On-site

$18.25 - $20.75/hr

Coordinate with hotels and Convention Services Managers, (CSMs), venues, Destination Management Companies (DMCs), transportation providers, AV teams, production partners, and other vendors to deliver ...

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Convention Services Manager information

See Rosedale, MD salary details

$30.2K

$63.6K

$109.3K

How much do convention services manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for convention services manager in Rosedale, MD is $63,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $72,400.00 per year, depending on experience, location, and employer.

What is a convention services manager?

A Convention Services Manager is a hospitality professional responsible for coordinating all aspects of meetings, conventions, and events within a hotel, convention center, or similar venue. They serve as the main point of contact between event organizers and the venue, ensuring that all event requirements, such as room setups, catering, audio-visual needs, and logistics, are met. Their goal is to ensure seamless execution and a positive experience for both clients and attendees. They often work closely with sales, catering, and operations teams to deliver successful events.

How does a convention services manager typically coordinate with other departments to ensure successful events?

Convention Services Managers work closely with multiple departments, including catering, audiovisual, housekeeping, and sales, to ensure every aspect of an event runs smoothly. They act as the central point of contact, relaying client needs and event details to internal teams and troubleshooting any issues that arise. This collaborative approach helps maintain seamless communication, manage logistics, and deliver a high-quality guest experience. Regular meetings and detailed event orders are crucial tools for keeping everyone aligned before and during conventions.

What are the key skills and qualifications needed to thrive as a convention services manager, and why are they important?

To thrive as a Convention Services Manager, you need a strong background in event planning, hospitality management, and client relations, often supported by a degree in hospitality or related field. Familiarity with event management software, banquet event orders (BEOs), and CRM systems is typically required. Exceptional organizational skills, attention to detail, and effective communication help you excel in coordinating logistics and exceeding client expectations. These skills ensure seamless event execution, high client satisfaction, and the ability to manage complex conventions efficiently.

What job categories do people searching Convention Services Manager jobs in Rosedale, MD look for?

The top searched job categories for Convention Services Manager jobs in Rosedale, MD are:

What cities near Rosedale, MD are hiring for Convention Services Manager jobs?

Cities near Rosedale, MD with the most Convention Services Manager job openings:

Infographic showing various Convention Services Manager job openings in Rosedale, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,563 per year, or $30.6 per hour.

Event Coordinator (NCS) - Baltimore Convention Center

Baltimorecity

Baltimore, MD โ€ข On-site

$68K - $111K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 25 days ago


Job description

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:

$68,459.00-111,581.00 Annually

Hiring Salary Range:

$68,459.00 Annually

Get to Know Us
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Job Summary

This position provides event management services for internal and smaller meetings contracted at the BCC and administrative assistance to the members of the Sales and Services department of the Baltimore Convention Center to include the Director of Sales and Services, the Assistant Director of Sales, the Assistant Director of Convention Services, Sales Managers and Convention Services Managers. The incumbent is responsible for assisting with the overall administration of departmental needs as well as assisting in the logistical planning for event execution and reports directly to the Assistant Director of Convention Services.

Essential Functions

Event Management

  • Provides logistical planning and event coverage to internal events, smaller one day events and multiple day events or in conjunction with (ICW) events that occur with larger conventions, as assigned.
  • Provides back-up event coverage and assistance to the CSMs on events as assigned.
  • Assists with conducting tours of the facility for groups and other interested parties.
  • Implements event related planning, scheduling, and sending client reminder notices.
  • Assist with pre-and-post walkthroughs when needed.
  • Communicates with clients on behalf of Convention Services Managers.
  • Completes and disseminates information to proper departments, both internally and externally as assigned.

Administrative Support

  • Coordinates Fire Marshall sign-off on floor plans.
  • Assists with coordinating meeting room arrangements for internal meetings.
  • Assists with the creation of amenity packages for client distribution and keeps track of related inventory.
  • Research events for the Sales Managers and Convention Services Managers as needed.
  • Assists with the development of diagrams for the Sales Managers and Convention Services Managers, as needed.
  • Creates, prepares and distributes weekly and monthly reports, as assigned.
  • Compiles event coverage schedules and times for service partners, department managers, supervisors, and technicians.
  • Creates and prepares materials and presentations for site tours and pre-con meetings.
  • Performs other administrative functions for the department as assigned.

Minimum Qualifications

Education: A bachelor's degree in business management, facility management, hospitality, or related field from an accredited college or university.

AND

Experience: One year of experience in event management, business management, facility management, hospitality, or related field.

OR

Equivalency Notes: Commensurate experience in areas such as coordinating meetings or conferences, supporting large scale events, working in venue or facility operations, or providing customer service in a hospitality environment may substitute for the formal education requirements.

Knowledge, Skills, and Abilities

  • Experience of event management in the hospitality industry.
  • Knowledge of standard business operating systems and software (Windows).
  • Knowledge of web-based applications. (Momentus and Event Draw are our current applications)
  • Ability to communicate effectively, both orally and in writing.
  • Ability to establish effective working relationships with co-workers and clients.
  • Ability to work flexible schedules and shift arrangements as determined by events.
  • Experience with Adobe Creative Suite a plus

Additional Information

Background Check
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation
All persons, including current City employees, selected for this position must complete a 6-MONTH mandatory probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER