Controlled Substance Manager Jobs (NOW HIRING)

• Serve as the designated Pharmacist-in-Charge for the pharmacy.

• Lead the end-to-end launch of the pharmacy from planning through go-live.

• Obtain and maintain:

  • All applicable state Pharmacy License

  • DEA Registration

  • Controlled Substance registrations (as applicable)

  • Nonresident pharmacy licenses across all required states

  • Veterinary pharmacy-related licenses and permits

  • NABP requirements

  • Additional state-specific pharmacy registrations

• Work directly with Boards of Pharmacy, DEA, FDA, NABP, and other regulatory agencies.

• Develop licensing strategy for nationwide pharmacy expansion.

• Ensure ongoing compliance with changing federal and state regulations.

Design and implement scalable pharmacy operations including:

• Prescription intake and verification

• Pharmacist verification workflow

• Dispensing processes

• Quality assurance

• Shipping and fulfillment

• Controlled substance management

• Returns and recalls

• Inventory controls

• Documentation and record retention

Develop SOPs for every pharmacy process.

• Develop the pharmacy Quality Management System (QMS).

• Establish audit readiness processes.

• Maintain compliance with:

  • Ohio Board of Pharmacy

  • DEA

  • FDA

  • Veterinary pharmacy regulations

  • State-specific nonresident pharmacy requirements

• Lead regulatory inspections.

• Investigate and resolve compliance issues.

• Develop corrective and preventive action (CAPA) processes.

• Ensure safe dispensing of veterinary prescriptions.

• Establish pharmacist verification standards.

• Review medication safety processes.

• Develop protocols for:

  • Prescription validation

  • Drug utilization review

  • Controlled medications

  • Medication errors

  • Adverse event reporting

• Collaborate with Dutch veterinarians on prescribing workflows.

Partner with Product and Engineering teams to design pharmacy workflows within:

• Pharmacy Management System (PMS)

• Warehouse Management System (WMS)

• EMR integrations

• Shipping platforms

• Inventory systems

• Automation equipment

• Labeling software

• E-prescribing systems

Help define system requirements to ensure regulatory compliance.

• Establish pharmaceutical purchasing processes.

• Implement inventory control procedures.

• Monitor expiration dates and recalls.

• Optimize inventory turns while maintaining service levels.

• Support controlled substance inventory management.

Recruit, hire, train, and develop:

• Staff pharmacists

• Pharmacy technicians

• Fulfillment staff

• Pharmacy operations personnel

Create onboarding, competency assessments, and ongoing training programs.

Partner closely with:

• Operations

• Veterinary Clinical Team

• Legal & Compliance

• Finance

• Product

• Engineering

• Customer Experience

• Supply Chain

• Business Development

Drive pharmacy initiatives across the organization.

• Active Ohio Pharmacist License in good standing.

• Eligible to serve as Pharmacist-in-Charge in Ohio.

• Minimum 5 years of pharmacist experience.

• Minimum 2 years as Pharmacist-in-Charge or pharmacy leadership role.

• Experience opening or launching a pharmacy, specialty pharmacy, mail-order pharmacy, or healthcare operation.

• Deep knowledge of:

  • Ohio Board of Pharmacy regulations

  • DEA regulations

  • Nonresident pharmacy licensing

  • State pharmacy compliance

  • Controlled substance regulations

• Experience with pharmacy management systems.

• Strong project management skills.

• Veterinary pharmacy experience.

• Mail-order pharmacy experience.

• Startup experience.

• Multi-state pharmacy licensing experience.

• Experience implementing pharmacy automation.

• Experience with accreditation programs (URAC, ACHC, VIPPS/NABP Digital Pharmacy, if applicable).

• Knowledge of veterinary medications and compounding regulations.

• Achieve >99.9% dispensing accuracy.

• Maintain 100% regulatory compliance.

• Establish KPIs for turnaround time, inventory accuracy, and customer service.

• Strong communication skills

• Continuous improvement mindset

• Ability to thrive in a fast-paced startup environment

• High attention to detail

• Customer and patient safety focus

You'll have the unique opportunity to build one of the nation's leading veterinary pharmacies from the ground up. As one of the earliest pharmacy leaders at Dutch, you'll shape the strategy, systems, compliance framework, and operations that will serve hundreds of thousands of pets across the country. If you enjoy building scalable healthcare operations and making a meaningful impact on pet health, we'd love to meet you.

• Base Salary: $150,000-$200,000 (depending on experience)

• Equity/stock options

• Comprehensive health benefits

• 401(k)

• Flexible PTO/DTO

• Hybrid/remote flexibility with required Ohio pharmacy presence