Job Summary:
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure high-quality product releases, focusing on building reliable and scalable machine learning infrastructure.
Responsibilities:
โข Design, build, and operate systems to train, serve, and deploy machine learning models at scale, with a focus on reliability, performance, and operational simplicity
โข Evolve GPU backed inference infrastructure to support high throughput, latency sensitive workloads, including large scale model serving
โข Architect and optimize distributed training and data processing systems using platforms such as Ray, Airflow, Spark, or similar technologies
โข Build and maintain Kubernetes based platforms and orchestration layers using tools such as KubeRay, vLLM, and internally developed services
โข Architect solutions that bridge legacy systems with modern technologies while maintaining monolithic application stability
โข Develop robust monitoring, observability, and alerting for production ML workloads to ensure operational excellence
โข Partner closely with AI Platform, ML modeling, security, and product engineering teams to design infrastructure that supports evolving AI use cases
โข Provide technical leadership through design reviews, mentorship, and by setting engineering standards and long term architectural direction for ML infrastructure
โข Author technical design and architecture documentation, and contribute thought leadership through engineering blog posts
โข Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code
โข Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale
โข Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably
โข Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance
Qualifications:
Required:
โข Significant professional experience in software engineering with a strong focus on infrastructure, backend systems, platform engineering, or MLOps
โข Deep experience building and operating distributed systems, including expert level knowledge of Kubernetes and container based platforms
โข Hands on experience with modern ML infrastructure and serving stacks such as Ray or KubeRay, vLLM, or similar training and inference orchestration frameworks
โข Experience working with GPU infrastructure, including performance optimization and operational management at scale
โข Strong experience with data infrastructure and orchestration technologies such as Airflow, Spark, or similar systems
โข Experience building and operating cloud native systems on public cloud platforms such as AWS, GCP, or Azure, including infrastructure as code
โข A demonstrated ability to drive technical direction for complex systems and balance short term delivery with long term architectural goals
โข Excellent written communication, as well as ability to thrive in an asynchronous and globally distributed infrastructure team.
โข A related technical degree required
โข A demonstrated, genuine AI-first approach to engineering. Using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
โข Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
โข Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
Company:
Slack is a cloud-based communication and collaboration platform for teams. It is a sub-organization of Salesforce. Founded in 2009, the company is headquartered in San Francisco, USA, with a team of 1001-5000 employees. The company is currently Late Stage.