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Contractual Language Service Provider information

What is the difference between Contractual Language Service Provider vs Freelance Translator?

AspectContractual Language Service ProviderFreelance Translator
CredentialsTypically requires certifications like ATA or ISO standards, company credentialsOften self-certified or holds individual certifications like ATA
Work EnvironmentWorks for a company or agency, often in an office or remote team settingOperates independently, working from home or personal space
Employer & Industry UsageHired by organizations, agencies, or corporations for ongoing projectsHired directly by clients or through platforms for specific jobs

Contractual Language Service Providers typically work within organizations or agencies, often with formal credentials and team environments. Freelance Translators operate independently, usually with individual certifications, and handle projects directly for clients. Both roles require language expertise but differ mainly in employment structure and work setup.

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For Contractual Language Service Provider jobs, the most frequently searched job titles are:

Contractual Language Service Provider jobs near you

Bilingual Customer Service & Language Specialist (Portuguese) (W-2 Employee)

Bellevue, WA • On-site

Universal Language Service, Inc.
See more jobs at Universal Language Service, Inc.external

$20 - $25/hr

Full-time

Medical

Re-posted yesterday

Job description

Position: Bilingual Customer Service amp; Language Specialist (Portuguese) (W-2 Employee)
Location: Onsite, Bellevue, WA
Schedule: Monday–Friday, 8:00 AM – 5:00 PM (PST) or 8:30 AM – 5:30 PM (PST)
Employment Type: Full-time, W-2
Languages Needed: • Portuguese
About the Role: Universal Language Service, Inc. is seeking a dedicated and professional Bilingual Customer Service amp; Language Specialist (Portuguese) join our team. This dual-role position combines real-time over-the-phone and video remote interpretation (OPI/VRI) services with administrative responsibilities. The ideal candidate is detail-oriented, communicative, and able to manage multiple tasks efficiently while maintaining accuracy and professionalism. A full benefits package is available, including medical insurance.
Key Responsibilities:
Interpretation amp; Customer Support • Deliver real-time OPI/VRI interpretation services in Portuguese and English • Assist interpreters with completing and updating profiles and documentation • Follow up with interpreters to ensure records are current and compliant • Maintain clear and professional communication with interpreters and internal teams • Handle sensitive information with confidentiality and accuracy • Coordinate interpreter assignments, efficiently manage schedules, and ensure accurate and timely fulfillment of client requests • Maintain interpreter account records, updating information related to assignments, availability, and billing accurately • Proactively troubleshoot scheduling issues, providing timely and effective solutions
Requirements: • Strong bilingual proficiency in English and Portuguese • Excellent communication, organization, and customer service skills • Strong attention to detail and ability to manage administrative documentation • Ability to work full-time, on-site (Monday–Friday, 8:00 AM–5:00 PM PST or 8:30 AM–5:30 PM PST) • Prior interpretation experience preferred • Medical DSHS or national interpreter certification/qualification (e.g. NBCMI, CCHI, Other) is a plus (support provided for those seeking DSHS Medical recognition)
Education amp; Professional Background: • Bachelor’s degree in Linguistics, Human Resources, or related field preferred (or equivalent experience) • Minimum of 2 years of relevant experience in customer service, scheduling, recruiting, onboarding, interpretation, or translation
Work Environment amp; Screening Requirements: • This is a full-time, on-site position based at our Bellevue, WA corporate office • Remote work is not permitted • Candidates must pass a full-panel drug and alcohol screening and a national criminal background check
Compensation: • Up to $25 per hour, depending on qualifications and relevant experience • Full benefits package available, including medical insurance
Join our team and contribute to delivering exceptional language services to our diverse clientele.

Apply