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Contractual Consumer Cellular Customer Service Jobs

Consumer Cellular

IT Help Desk Technician

Portland, OR · On-site

Job Summary With a high degree of privacy, security and professionalism, provide necessary technical services and support in a consistent and timely manner to Consumer Cellular's management staff ...

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Contractual Consumer Cellular Customer Service information

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How much do contractual consumer cellular customer service jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for contractual consumer cellular customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the highest paid customer service job?

In customer service roles, executive or managerial positions such as Customer Service Director or Vice President of Customer Experience tend to have the highest salaries, often exceeding six figures. These roles require extensive experience, leadership skills, and often involve overseeing large teams or strategic initiatives.

How much does Consumer Cellular pay per hour?

Contractual Consumer Cellular Customer Service representatives typically earn around $10 to $15 per hour, depending on experience and location. The role often involves remote work, flexible hours, and customer support skills.

How much do Consumer Cellular employees make?

Consumer Cellular customer service representatives typically earn an hourly wage ranging from $12 to $16, depending on experience and location. Salaries for full-time roles can also include benefits such as health insurance and paid time off, with some positions offering additional incentives or bonuses.

Does Consumer Cellular outsource their customer service?

Consumer Cellular contracts some of its customer service operations to third-party providers, which is common in the industry to manage call volume and provide 24/7 support. Customer service representatives may work remotely or on-site depending on the specific arrangement, and the company maintains oversight to ensure quality standards are met.
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What job categories do people searching Contractual Consumer Cellular Customer Service jobs look for? The top searched job categories for Contractual Consumer Cellular Customer Service jobs are:
Contractual Consumer Cellular Customer Service jobs near you
Infographic showing various Contractual Consumer Cellular Customer Service job openings in the United States as of June 2026, with employment types broken down into 7% Full Time, 82% Part Time, and 11% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Wireless Retail Sales Specialist - Evansville, IN

Wireless Retail Sales Specialist - Evansville, IN

Consumer Cellular

Evansville, IN • On-site

$17.50 - $18/hr

Full-time

Posted yesterday

Consumer Cellular rating

8.0

Company rating: 8.0 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

19th of 78 rated telecommunications companies

Job description

At Consumer Cellular, we are redefining Retail!
At Consumer Cellular, we're on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you're someone who believes work should feel meaningful, relationships should come before transactions, and service should feel human, you'll fit right in here.
As part of our retail team, you won't just sell phones and plans, you'll build relationships. You'll guide guests through decisions with patience and expertise. You'll create moments that turn first-time visitors into lifelong customers.
We're expanding rapidly across the country, bringing in-person support and personalized service to more communities than ever before. That growth means opportunity for leadership development, skill-building, and career progression.
What you will do
At Consumer Cellular, we go above and beyond to make sure our guests have everything they need and nothing they don't. We're not just here to sell phones. We're here to build real relationships. Honestly? It feels more like friendship. We're transforming the retail experience by doing things differently. When guests walk into our stores, they're greeted with smiles, a space that feels more like a living room than a wireless store, and a team that genuinely loves what they do. That's where you come in.
The wage for this position is between $17.50 - $18.00/hour, plus uncapped commission.
This position is classified as modified full-time, with a work schedule will ranging from 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility.
  • Brand Ambassador - While orange is our color, we are best known for our outstanding customer service. You create a welcoming, comfortable store environment where every guest feels valued. You bring your authentic self to work each day, modeling positivity, professionalism, and our core belief that Happy Employees make Happy Customers.
  • Relationship Builder - You build meaningful connections with guests, team members, and field leadership through active listening and thoughtful conversation. You guide interactions toward solutions that meet guest needs while supporting store performance goals. You focus on building loyalty - not just completing transactions.
  • Product and Services Enthusiast - You will confidently sell devices, plans and services, translating technology into simple, real-world conversations. You stay current on promotions, product updates, and tools, consistently working toward individual and team performance goals.
  • Account Management - You manage guest appointments and proactively review customer accounts to recommend the best plans and offers. You serve as a problem solver and investigator, ensuring accounts are accurate and well-documented while delivering a seamless, professional experience every time.

What Consumer Cellular employees say

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