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Contractual Cisco Collaboration Engineer Jobs (NOW HIRING)

Overview We are seeking experienced Cisco Voice Engineers to support a mission critical, technology ... Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications • CCNP ...

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Contractual Cisco Collaboration Engineer information

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$19

$59

$81

How much do contractual cisco collaboration engineer jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for contractual cisco collaboration engineer in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What is the difference between Contractual Cisco Collaboration Engineer vs Cisco Collaboration Engineer?

AspectContractual Cisco Collaboration EngineerCisco Collaboration Engineer
CertificationsCCNA, CCNP, Cisco Collaboration certificationsCCNA, CCNP, Cisco Collaboration certifications
Work EnvironmentContract-based projects, temporary assignmentsFull-time employment, permanent roles
Employer & IndustryIT consulting firms, service providersCorporate IT departments, telecom companies

Both roles require similar certifications and technical skills, but Contractual Cisco Collaboration Engineers typically work on temporary projects for various clients, whereas Cisco Collaboration Engineers are employed full-time within organizations. The choice depends on employment preference and project needs.

What are Contractual Cisco Collaboration Engineers?

Contractual Cisco Collaboration Engineers are professionals hired on a contract basis to design, implement, and support Cisco Collaboration solutions such as Cisco Unified Communications, Webex, and related voice, video, and messaging technologies. They typically work with organizations to set up and maintain secure and efficient communication systems, troubleshoot issues, and ensure integration with existing IT infrastructure. The 'contractual' aspect means they are not permanent employees but are engaged for specific projects or durations, providing specialized expertise as needed.

What are the key skills and qualifications needed to thrive as a Contractual Cisco Collaboration Engineer, and why are they important?

To thrive as a Contractual Cisco Collaboration Engineer, you need in-depth knowledge of Cisco Unified Communications solutions, VoIP technologies, and a relevant degree or equivalent experience. Familiarity with Cisco platforms such as CUCM, Unity Connection, Webex, and certifications like CCNP Collaboration are typically required. Strong troubleshooting abilities, excellent communication, and adaptability to changing client needs distinguish top performers in this role. These skills are essential to ensure seamless communication infrastructure and deliver reliable support in dynamic enterprise environments.

What are some common challenges faced by Contractual Cisco Collaboration Engineers when working with multiple clients?

Contractual Cisco Collaboration Engineers often juggle projects for different clients simultaneously, which can make prioritizing tasks and managing expectations challenging. Each client may have unique network environments, security policies, and collaboration needs, requiring quick adaptation and strong problem-solving skills. Effective communication is essential, as the role frequently involves remote troubleshooting and coordinating with both client IT teams and Cisco support. Staying up-to-date with the latest Cisco collaboration tools and certifications can also be demanding but is crucial for delivering optimal solutions.
What cities are hiring for Contractual Cisco Collaboration Engineer jobs? Cities with the most Contractual Cisco Collaboration Engineer job openings:
What are the most commonly searched types of Cisco Collaboration Engineer jobs? The most popular types of Cisco Collaboration Engineer jobs are:
What states have the most Contractual Cisco Collaboration Engineer jobs? States with the most job openings for Contractual Cisco Collaboration Engineer jobs include:
Infographic showing various Contractual Cisco Collaboration Engineer job openings in the United States as of July 2026, with employment types broken down into 36% As Needed, 57% Full Time, 2% Part Time, 4% Contract, and 1% Summer. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $123,952 per year, or $59.6 per hour.
Telecom Engineer

Full-time

Posted 12 days ago


Job description

Ardent Health is a leading provider of healthcare in communities across the country. With a focus on consumer-friendly processes and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. We are driven by our purpose of caring for people: our patients, our communities and one another.
Located in Brentwood, Tennessee, Ardent has earned a reputation as one of the industry's strongest and most innovative healthcare systems. Our facilities and clinics are consistently recognized among healthcare's best employers. We recognize each hospital and clinic is as unique as the community it serves. We strive to maintain strong community ties through advisory boards, contributions, charitable care, education and outreach.
Ardent includes:
  • 30 hospitals
  • 280 sites of care
  • 4,281 beds
  • 24,000+ team members
  • 8,200+ nurses
  • 1,800+ aligned providers
  • 5.8M annual provider encounters
  • 421 medical residents

Ardent makes considerable investments in people, technology, facilities, and communities, producing high quality care and extraordinary results. From newly constructed facilities and expanded services, to lifesaving technology and outstanding opportunities for employees, Ardent is committed to providing its hospitals and clinics the tools needed to succeed.
We believe it is this mix of corporate support and local autonomy that equips our teams for success.
Hillcrest HealthCare System (HHS)
In 1918, Hillcrest opened its doors to provide hope, health and healing to our community in a small hospital located in the heart of Tulsa. Today, Hillcrest HealthCare System (HHS) is comprised of three hospitals in Tulsa and five regional hospitals, including Hillcrest Medical Center, Hillcrest Hospital South, Tulsa Spine & Specialty Hospital, Hillcrest Hospital Claremore, Hillcrest Hospital Cushing, Hillcrest Hospital Henryetta, Hillcrest Hospital Pryor, Bailey Medical Center of Owasso. Hillcrest also provides comprehensive primary and specialty care services through Utica Park Clinic and Oklahoma Heart Institute and manages multiple urgent cares across the region.
POSITION SUMMARY:
The Network Engineer (Telecom) is a professional responsible for designing, implementing, and maintaining Cisco collaboration solutions within an organization. These solutions include voice, video, messaging, and conferencing technologies that enable effective communication and collaboration among employees, partners, and customers.
Responsible for trouble ticket escalations and CUCM engineering to support customer requests for telephony and video support. Responsible for the programming and deployment of telephony endpoints. Utilizes software and hardware tools, identifies, and diagnoses routine to moderately complex problems and factors affecting network performance.
  • Designs Cisco collaboration solutions based on business requirements, including Unified Communications Manager (CUCM), Unity Connection, Cisco Unified Contact Center Express (UCCX), Cisco Webex, Cisco Meeting Server (CMS), Cisco Expressway, and related technologies. As well as some Microsoft Teams Calling.
  • Implements and configures Cisco collaboration solutions according to best practices and industry standards. This includes deploying hardware, configuring software, integrating with existing systems, and conducting testing to ensure functionality and performance.
  • Provides advanced troubleshooting and support for Cisco collaboration technologies, identifying and resolving issues related to voice quality, video conferencing, messaging, and other communication services.
  • Monitors and analyzes system performance, capacity, and utilization to ensure optimal operation and scalability of Cisco collaboration infrastructure.
  • Implements and maintains security measures to protect Cisco collaboration systems and data from unauthorized access, threats, and vulnerabilities.
  • Creates and maintains comprehensive documentation including design documents, configuration guides, operational procedures, and troubleshooting guides.
  • Provides guidance, training, and mentorship to junior engineers and other team members to enhance their skills and knowledge of Cisco collaboration technologies.
  • Interacts with Cisco and other vendors to stay updated on product updates, patches, and new features, as well as escalating issues and obtaining support when needed.
  • Collaborates with other IT teams such as network engineering, security, and applications development to integrate Cisco collaboration solutions with other systems and ensure seamless operation.
  • Keeps abreast of emerging technologies, industry trends, and best practices in Cisco collaboration to suggest and implement continuous improvement initiatives.

Job Requirements:
  • Associate's degree in Information Technology, Networking, or a related field.
    • Additional years of experience may substitute for the required education on a year-for-year basis.
  • 3+ years of experience in voice or telecom systems support.
  • Proven experience designing, implementing, and supporting Cisco collaboration solutions in enterprise environments.
  • In-depth knowledge of Cisco collaboration technologies including CUCM, Unity Connection, UCCX, webex, CMS, Expressway, and related products.
  • Strong understanding of IP networking, SIP, H.323, VoIP protocols, QoS, and other relevant technologies.
  • Excellent troubleshooting skills with the ability to analyze complex issues and implement effective solutions.
  • Strong communication and interpersonal skills with the ability to interact effectively with stakeholders at all levels of the organization.
  • Ability to work independently as well as part of a team in a fast-paced, dynamic environment.
  • Strong organizational and time management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Commitment to continuous learning and professional development to keep pace with evolving technologies and industry trends.
  • Some travel may be required.

Preferred Job Requirements:
  • Relevant certifications such as Cisco Certified Network Professional (CCNP) Collaboration, Cisco Certified Internetwork Expert (CCIE) Collaboration, or equivalent experience is highly desirable.
  • Experience with scripting and automation tools for configuration management and deployment (e.g., Python, Ansible).
  • Relevant certifications such as Cisco Certified Network Professional (CCNP) Collaboration, Cisco Certified Internetwork Expert (CCIE) Collaboration.
  • Cloud base Webex Calling
  • Oracle ACME 3950 SBC packet experience
  • #LI-ET1