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Contractor Account Manager Jobs in Tennessee (NOW HIRING)

This position serves as the Contractor's designated representative with full authority to act on behalf of the company regarding all contract matters and operational requirements. The Account Manager ...

... contractors and general contractors. This includes account research, supporting sales events ... Execute profitable business plans for managing accounts and driving sales while improving ...

... contractors and general contractors. This includes account research, supporting sales events ... Execute profitable business plans for managing accounts and driving sales while improving ...

- Outside Sales Title Outside Sales Account Manager Summary The Macomb Group, a recognized leading ... Working history with Nashville based Mechanical Contractors preferred * High school diploma or ...

Account Manager

Smyrna, TN · On-site

$65K - $85K/yr

Bachelor's degree in business, horticulture, landscape contracting, or a related field. * 4+ years of experience in landscape maintenance or account management. * Strong communication and ...

We're on a mission to transform an industry that's been stuck in the past by empowering contractors ... We're hiring a Territory Account Manager at our rental facility in Knoxville, TN , and we're ...

Account Manager

Smyrna, TN · On-site

$65K - $85K/yr

Bachelor's degree in business, horticulture, landscape contracting, or a related field. * 4+ years of experience in landscape maintenance or account management. * Strong communication and ...

We're on a mission to transform an industry that's been stuck in the past by empowering contractors ... We're hiring a Territory Account Manager at our rental facility in Chattanooga, TN , and we're ...

Account Manager

Nashville, TN · On-site

$85K - $100K/yr

... Contractors, we deliver more than just expertise-we deliver results. With safety at the core of our ... Position Description The Account Manager is responsible for managing customer relationships ...

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Showing results 1-20

Contractor Account Manager information

See Tennessee salary details

$24.3K

$61.6K

$102.6K

How much do contractor account manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for contractor account manager in Tennessee is $61,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $73,700.00 per year, depending on experience, location, and employer.

How does a Contractor Account Manager typically collaborate with project managers and field teams?

A Contractor Account Manager works closely with project managers and field teams to ensure smooth coordination between client requirements and on-site execution. This often involves regular meetings to discuss project progress, addressing any issues that arise, and communicating client feedback to the field teams. By acting as a liaison, the Contractor Account Manager helps align goals, streamline communication, and ensure that projects are delivered on time and within budget. Effective collaboration is key to building strong client relationships and achieving successful project outcomes.

What is a Contractor Account Manager?

A Contractor Account Manager is a professional responsible for managing relationships between a company and its contractor clients. They oversee accounts, ensure client satisfaction, and act as a liaison to resolve issues or facilitate communication. Their duties often include negotiating contracts, monitoring project progress, and identifying opportunities for business growth. Contractor Account Managers play a key role in maintaining long-term partnerships and ensuring that contractors receive the support and services they need.

What is the difference between Contractor Account Manager vs Project Coordinator?

AspectContractor Account ManagerProject Coordinator
Primary RoleManages client accounts, oversees contractor relationships, and ensures service deliveryAssists in planning, executing, and monitoring project tasks and schedules
CredentialsTypically requires experience in account management, industry-specific certificationsOften requires project management or coordination certifications
Work EnvironmentClient-facing, office or remote, industry-specificTeam-based, office or on-site, industry-specific
Employer UsageStaffing agencies, construction firms, consulting companiesConstruction, IT, marketing firms, and other project-driven industries

The Contractor Account Manager focuses on maintaining client relationships and managing contractor accounts, while the Project Coordinator supports project execution and scheduling. Both roles require industry-specific knowledge but differ in their primary responsibilities and interactions with clients and teams.

What are the key skills and qualifications needed to thrive as a Contractor Account Manager, and why are they important?

To thrive as a Contractor Account Manager, you need strong sales acumen, relationship management abilities, and a solid understanding of construction or building materials, often supported by a relevant degree or industry experience. Familiarity with CRM software, contract management systems, and industry-specific platforms is typically required. Exceptional negotiation, communication, and problem-solving skills help build trust and long-term partnerships with contractor clients. These competencies are crucial for driving sales growth, ensuring customer satisfaction, and maintaining competitive advantage in a dynamic market.
What are popular job titles related to Contractor Account Manager jobs in Tennessee? For Contractor Account Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Contractor Account Manager jobs in Tennessee look for? The top searched job categories for Contractor Account Manager jobs in Tennessee are:
Infographic showing various Contractor Account Manager job openings in Tennessee as of July 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $61,622 per year, or $29.6 per hour.
Account Manager

Account Manager

Akima, LLC

Chattanooga, TN • On-site

Full-time

Retirement

Posted 26 days ago


Akima rating

7.3

Company rating: 7.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

319th of 442 rated engineering


Job description

The Account Manager is responsible for the overall management, administration, performance, and compliance of the Tennessee Valley Authority (TVA) Security Guard Services - Non-Nuclear Contract. This position serves as the Contractor's designated representative with full authority to act on behalf of the company regarding all contract matters and operational requirements.
The Account Manager provides strategic leadership and oversight of security operations across multiple TVA facilities located throughout Tennessee, Mississippi, and Kentucky. The position is responsible for ensuring contract compliance, workforce management, quality assurance, customer satisfaction, staffing continuity, financial accountability, and operational excellence.
The Account Manager serves as the primary liaison between TVA leadership, the Contract Technical Supervisor (CTS), Contractor management, and field operations personnel to ensure consistent execution of all contractual obligations.
This position is dedicated exclusively to the TVA Security Guard Services Contract and may not perform duties for any other company contracts.
Position is contingent upon contract award.
Position located in Knoxville, TN
Responsibilities
Contract Management and Leadership.
  • Serve as the Contractor's authorized representative with full authority to act on behalf of the company throughout the duration of the contract.
  • Accept notices of deductions, inspection reports, corrective actions, and official correspondence on behalf of the Contractor.
  • Provide leadership and direction for all contract operations and security personnel.
  • Ensure all contractual obligations, performance standards, and operational requirements are achieved.
  • Maintain effective working relationships with TVA representatives and stakeholders.
  • Security Operations Oversight.
  • Provide management oversight for security services.
  • Security guard staffing and workforce deployment.
  • Facility access control operations.
  • Visitor management and credential verification.
  • Patrol operations and perimeter security.
  • Incident response and emergency support activities.
  • Security reporting and documentation.

Training and qualification compliance.
  • Workforce scheduling and staffing coverage.
  • Performance management and operational accountability.
  • The Account Manager shall ensure consistent implementation of security services at TVA facilities including offices, dams, substations, warehouses, administrative buildings, and other critical infrastructure locations.

Quality Assurance and Compliance.
  • Implement and oversee the Contractor's Quality Control and Quality Assurance programs.
  • Monitor workforce compliance with contract requirements, TVA policies, General Orders, Post Orders, and operating procedures.
  • Ensure consistent application of security standards across all assigned locations.
  • Conduct operational reviews and compliance assessments.
  • Monitor corrective actions and ensure deficiencies are resolved promptly.
  • Support audits, inspections, and performance evaluations conducted by TVA.

Staffing and Resource Management.
  • Ensure adequate staffing levels are maintained to support all contract requirements.
  • Coordinate staffing resources to address vacancies, variable coverage, extraordinary coverage requirements, and special projects.
  • Manage workforce scheduling and staffing strategies.
  • Oversee recruitment, retention, onboarding, and workforce development initiatives.
  • Coordinate support functions necessary to maintain uninterrupted operations.
  • Incident Management and Investigations.
  • Ensure timely and accurate investigations of security incidents.
  • Review incident reports and determine appropriate corrective actions.
  • Coordinate responses to significant security events, emergencies, and operational disruptions.
  • Provide executive-level oversight during critical incidents.
  • Ensure accurate documentation and reporting of all security-related events.

Reporting and Documentation.
  • Ensure timely and accurate reporting of:
    • Security incidents
    • Safety occurrences
    • Unfilled hours
    • Extraordinary staffing requests
    • Contract performance metrics
    • Quality assurance findings
    • Compliance activities
    • Operational deficiencies and corrective actions
    • Prepare executive summaries and management reports for significant incidents involving:
    • Security breaches
    • Security vulnerabilities
    • Safety-related events
    • Operational disruptions
    • Matters identified by TVA leadership or Contractor management

Client Relationship Management.
  • Serve as the primary point of contact between the Contractor and TVA.
  • Maintain regular communication with the Contract Technical Supervisor (CTS).
  • Participate in meetings, reviews, inspections, and operational planning discussions.
  • Address performance concerns, contract issues, and operational challenges in a timely manner.
  • Foster a collaborative partnership focused on operational excellence and customer satisfaction.

Policy and Program Administration.
  • Work in conjunction with the CTS regarding updates, maintenance, and distribution of:
  • TVA General Orders.
  • Site-Specific Post Orders.
  • TVA Supervisor's Manual.
  • TVA Contractor Guidance Manuals.

Security operating procedures.
  • Ensure policy updates are effectively communicated and implemented throughout the workforce.
  • Promote consistent understanding and application of all TVA requirements.
  • Availability and Emergency Response.
  • Remain available by telephone or in person to address operational concerns and contract deficiencies.
  • Maintain availability during normal business hours and after-hours as required.
  • Respond to critical operational matters within established contract timelines.
  • Designate qualified authority when unavailable and ensure appropriate notification to TVA representatives and Contractor leadership.

Qualifications
  • Minimum of five (5) years of specialized experience in:
  • Contract management.
  • Security operations management.
  • Program development and implementation.
  • Workforce leadership and administration.
  • Resource allocation and budget oversight.
  • Multi-site operational management
  • Demonstrated experience managing.
  • Complex contracts or subcontracts.
  • Large-scale security operations.
  • Multiple simultaneous projects or workstreams.
  • Financial resources and operational budgets.
  • Workforce performance and compliance programs.
  • Experience managing projects from development and planning through deployment and execution.

Education:
  • Bachelor's Degree in Business Administration, Criminal Justice, Security Management, Public Administration, Emergency Management, or a related field preferred.
  • OR
  • Significant and verifiable law enforcement, military, security management, or business management experience demonstrating the ability to successfully manage a contract of similar scope, size, complexity, and operational requirements.
  • Knowledge, Skills, and Abilities.
  • Strong leadership and organizational skills.
  • Excellent communication, negotiation, and relationship management abilities.
  • Extensive knowledge of security operations, contract administration, and workforce management.
  • Ability to manage complex reporting systems and performance metrics.
  • Strong analytical, problem-solving, and decision-making skills.
  • Experience conducting investigations and operational reviews.
  • Ability to lead geographically dispersed teams.
  • Proficiency in Microsoft Office applications and management reporting systems.
  • Ability to work effectively under pressure while managing competing priorities.

Travel Requirements
  • Extensive travel throughout Tennessee, Mississippi, and Kentucky is required.
  • Must possess a valid driver's license and maintain an acceptable driving record.
  • A company-owned, leased, or assigned vehicle will be provided for business travel.
  • Travel may include visits to TVA offices, dams, substations, warehouses, administrative facilities, and other critical infrastructure locations.
  • Overnight travel may be required based on operational needs.

Job ID
2026-24098
Work Type
On-Site
Company Description
Work Where it Matters
AGS, an Akima company, is not just another federal security solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At AGS, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, AGS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, AGS delivers the people, equipment, and processes that safeguard federal buildings, military bases, and detention centers while supporting customers' complex missions.
As an AGS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

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About Akima

Sourced by ZipRecruiter

As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.

Industry

Specialty trade contractors

Company size

5,001 - 10,000 Employees

Headquarters location

Herndon, VA, US

Year founded

1995

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