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Contractor Account Manager Jobs in Michigan (NOW HIRING)

Boise Cascade

Account Manager

Wayne, MI

$73K/yr

Account Managers develop promotions; administer co-op ... Provide training to customers, customer associates, and contractors. Demonstrate strong commitment ...

Boise Cascade

Account Manager

Wayne, MI · On-site

$24.71 - $47.98/hr

Account Managers develop promotions; administer co-op ... Provide training to customers, customer associates, and contractors. Demonstrate strong commitment ...

CLEAResult

Account Manager

East Lansing, MI · On-site

Manages and promptly resolves contractor/Trade Ally concerns. Records, tracks customer interactions ... Maintain current accounts and develop new accounts for medium-size kWh goals for one or more ...

CLEAResult

Account Manager

East Lansing, MI · On-site

$60K - $65K/yr

To join our team as an Account Manager! You will act as a representative to the customer ... Document customer and contractor interactions to adhere to program requirements. Provide input and ...

CLEAResult

Account Manager

East Lansing, MI

$60K - $65K/yr

To join our team as an Account Manager! You will act as a representative to the customer ... Document customer and contractor interactions to adhere to program requirements. Provide input and ...

CLEAResult

Account Manager

East Lansing, MI

$60K - $61K/yr

To join our team as an Account Manager! You will act as a representative to the customer ... Document customer and contractor interactions to adhere to program requirements. Provide input and ...

CLEAResult

Account Manager

East Lansing, MI · On-site

$60K - $61K/yr

To join our team as an Account Manager! You will act as a representative to the customer ... Document customer and contractor interactions to adhere to program requirements. Provide input and ...

Graco

The Senior Account Manager plays a critical role in achieving the Sales organization's mission to ... Conduct regular site visits and outreach efforts to build rapport with industrial contractors and ...

EquipmentShare

Territory Account Manager

Grand Rapids, MI · On-site

$24K/mo

We're on a mission to transform an industry that's been stuck in the past by empowering contractors ... We're hiring a Territory Account Manager at our rental facility in Grand Rapids, MI , and we're ...

EquipmentShare

Territory Account Manager

Detroit, MI · On-site

$24K/mo

We're on a mission to transform an industry that's been stuck in the past by empowering contractors ... Territory Account Managers will be responsible for expanding our existing customer base by building ...

EquipmentShare

Territory Account Manager

Grand Rapids, MI · On-site

$24K/mo

We're on a mission to transform an industry that's been stuck in the past by empowering contractors ... We're hiring a Territory Account Manager at our rental facility in Grand Rapids, MI , and we're ...

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All JobsContractor Account JobsContractor Account Manager JobsContractor Account Manager Jobs in Michigan

Contractor Account Manager information

See Michigan salary details

$24.1K

$61.1K

$101.7K

How much do contractor account manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for contractor account manager in Michigan is $61,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $73,100.00 per year, depending on experience, location, and employer.

How does a Contractor Account Manager typically collaborate with project managers and field teams?

A Contractor Account Manager works closely with project managers and field teams to ensure smooth coordination between client requirements and on-site execution. This often involves regular meetings to discuss project progress, addressing any issues that arise, and communicating client feedback to the field teams. By acting as a liaison, the Contractor Account Manager helps align goals, streamline communication, and ensure that projects are delivered on time and within budget. Effective collaboration is key to building strong client relationships and achieving successful project outcomes.

What is a Contractor Account Manager?

A Contractor Account Manager is a professional responsible for managing relationships between a company and its contractor clients. They oversee accounts, ensure client satisfaction, and act as a liaison to resolve issues or facilitate communication. Their duties often include negotiating contracts, monitoring project progress, and identifying opportunities for business growth. Contractor Account Managers play a key role in maintaining long-term partnerships and ensuring that contractors receive the support and services they need.

What is the difference between Contractor Account Manager vs Project Coordinator?

AspectContractor Account ManagerProject Coordinator
Primary RoleManages client accounts, oversees contractor relationships, and ensures service deliveryAssists in planning, executing, and monitoring project tasks and schedules
CredentialsTypically requires experience in account management, industry-specific certificationsOften requires project management or coordination certifications
Work EnvironmentClient-facing, office or remote, industry-specificTeam-based, office or on-site, industry-specific
Employer UsageStaffing agencies, construction firms, consulting companiesConstruction, IT, marketing firms, and other project-driven industries

The Contractor Account Manager focuses on maintaining client relationships and managing contractor accounts, while the Project Coordinator supports project execution and scheduling. Both roles require industry-specific knowledge but differ in their primary responsibilities and interactions with clients and teams.

What are the key skills and qualifications needed to thrive as a Contractor Account Manager, and why are they important?

To thrive as a Contractor Account Manager, you need strong sales acumen, relationship management abilities, and a solid understanding of construction or building materials, often supported by a relevant degree or industry experience. Familiarity with CRM software, contract management systems, and industry-specific platforms is typically required. Exceptional negotiation, communication, and problem-solving skills help build trust and long-term partnerships with contractor clients. These competencies are crucial for driving sales growth, ensuring customer satisfaction, and maintaining competitive advantage in a dynamic market.
What are popular job titles related to Contractor Account Manager jobs in Michigan? For Contractor Account Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Contractor Account Manager jobs in Michigan look for? The top searched job categories for Contractor Account Manager jobs in Michigan are:
What cities in Michigan are hiring for Contractor Account Manager jobs? Cities in Michigan with the most Contractor Account Manager job openings:
Contractor Account Manager jobs near you
Infographic showing various Contractor Account Manager job openings in Michigan as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $61,108 per year, or $29.4 per hour.
Field Account & Quality Coordinator

Field Account & Quality Coordinator

SMS Group of Companies

Detroit, MI

$19.75 - $25.75/hr

Full-time

Posted 16 days ago

Job description

JOB SUMMARY
SEEL (Solutions for Energy Efficient Logistics), a leader in the energy waste reduction movement, offers comprehensive program management solutions for residential and commercial programs across the country. The Field Account & Quality Coordinator supports program operations by combining field coordination, account support, contractor follow-up, and quality control functions into one operational role. This position helps move customer and contractor activity through the full program conversion path: intake, assessment, work order, installation, QA/QC review, submission, validation, payment, and counted savings.

This role serves as a day-to-day liaison among the Account Manager Team, field staff, contractors, program partners, intake and QA/QC processes, Finance, Data, and internal operations. The position is the leader of the field team and is responsible for identifying stalled work, tracking account and contractor status, supporting customer communication, monitoring documentation quality, and escalating issues that affect cycle time, contractor health, weatherization production, Health & Safety conversion, verified savings, and overall program performance. This position does not directly supervise others but is expected to coordinate work across multiple teams and hold follow-up items accountable.

DUTIES & RESPONSIBILITIES
  • Work closely with the Field Team performing QA/QC checks on work completed
  • Support the Account Manager Team to support daily program delivery, field coordination, account follow-up, contractor communication, and issue resolution.
  • Serve as a coordination point for assigned customers, accounts, contractors, partners, and project activity from intake through assessment, work order, installation, QA/QC review, submission, validation, payment, and closeout.
  • Monitor customer, contractor, and project status in shared systems and back-end applications, including SDP, OIT, Power BI, SharePoint, and other program tracking tools.
  • Help identify and move stalled work by tracking incomplete applications, pending assessments, delayed work orders, QA/QC queues, batching issues, payment aging, Health & Safety bottlenecks, and documentation gaps.
  • Support field coordination, including scheduling support, customer contact, site readiness, access issues, contractor readiness, and completion follow-up.
  • Review work orders, customer files, assessment records, photos, contractor submissions, and support documentation for completeness, accuracy, and QA/QC readiness before escalation or submission.
  • Track and communicate contractor performance indicators, including completion rates, capacity concerns, failed inspections, customer complaints, payment delays, invoice aging, and work stoppage risks.
  • Support timely contractor payment by coordinating invoice status, payment expectations, aging reports, missing documentation, and follow-up items with Account Management, Finance, Data, and contractor teams.
  • Maintain accurate and up-to-date records for contractors, partner, customer, and project data in shared systems, dashboards, databases, and program files.
  • Create and maintain reports on program performance, account activity, field status, contractor health, quality findings, backlog aging, and forecast-to-actual progress.
  • Use dashboard and program data to help identify operational risk affecting verified savings, incentive spend, Health & Safety conversion, weatherization throughput, and progress toward annual program goals.
  • Support account-management style communication with customers, property contacts, community partners, contractors, and internal stakeholders to confirm next steps, resolve issues, and maintain a positive program experience.
  • Effectively communicate with internal departments, including but not limited to Operations, Finance, Data, Engineering, Quality, Marketing, and Talent Management, to ensure projects are appropriately coordinated, documented, resourced, and targeted to meet program expectations.
  • Escalate recurring quality, contractor, workflow, data, batching, or payment issues to the appropriate owner with clear facts, status, impact, and recommended next steps.
  • Assist with process improvement, SOP adherence, contractor coaching, special projects, internal requests, and corrective action follow-up as needed.
MINIMUM REQUIREMENTS
  • 3-5 years of experience in field coordination, account support, customer service, program operations, contractor coordination, quality assurance, or related operational support roles.
  • Ability to prioritize activities, meet deadlines, and manage multiple customers, contractors, accounts, work orders, and follow-up items in a fast-paced program environment.
  • Ability to anticipate challenges, plan for solutions, escalate barriers, and work within existing program structures to resolve stalled work.
  • Intermediate level of proficiency in Microsoft Office Suite applications, with emphasis on Excel for data management, tracking, reporting, and analysis.
  • Experience entering, reviewing, reconciling, or maintaining data in shared systems, portals, dashboards, CRM platforms, work order systems, or back-end applications.
  • Strong organizational and time management skills, including the ability to track aging items, incomplete documentation, pending approvals, and recurring follow-up needs.
  • Strong attention to detail and accuracy in documentation, data entry, customer records, contractor submissions, and quality review support.
  • Excellent written and verbal communication skills, including the ability to communicate clearly with contractors, customers, field teams, internal departments, and Detroit corporate office stakeholders.
  • Ability to work independently in the field and collaboratively with cross-functional teams.
  • Detail-oriented, self-motivated, and proactive problem solver with a commitment to continuous improvement.
  • Valid driver's license, reliable transportation, and ability to travel within the assigned service territory as needed.
  • Must be able to pass a drug screen and background check.
PREFERRED QUALIFICATIONS
  • Possess a BPI BA-T and BA-P certification
  • Bachelor’s degree in business, Communications, Social Service, Construction Management, Energy, Sustainability, or a related area preferred.
  • Experience working with energy efficiency, weatherization, HVAC, insulation, home performance, or specialty contractors.
  • Experience supporting residential, multifamily, income-qualified, community-based, or partner-assisted program delivery.
  • Knowledge of program workflow, including customer intake, whole-home assessments, Health & Safety, weatherization, QA/QC, submission, validation, rebate payment, and dashboard reporting.
  • Experience using SDP, OIT, Power BI, SharePoint, Salesforce, HubSpot, ISNetworld, or similar platforms.
  • Familiarity with quality assurance, quality control, inspection documentation, compliance tracking, audit readiness, or corrective action follow-up.
  • BPI Certification and/or Building Science Principles knowledge preferred.
  • Ability to interpret dashboard metrics and connect field activity to program performance, including verified savings, incentive spend, Health & Safety backlog, weatherization throughput, cycle time, and forecast-to-actual progress.