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Contract Processing Jobs in Massachusetts (NOW HIRING)

Takeda

Lead, Contract Management

Boston, MA

$96K - $129K/yr

By clicking the "Apply" button, I understand that my employment application process with Takeda ... The Lead, Contract Management is an experienced professional managing the end-to-end contract ...

Akelius

contract administrator

Boston, MA · On-site

$75K - $90K/yr

... processes by issuing RFQs * draft, review, and revise service contracts * maintain organized, permanent files of all contract documentation and correspondence. * ensure all contracts and purchase ...

Akelius

contract administrator

Boston, MA · On-site

... processes by issuing RFQs * draft, review, and revise service contracts * maintain organized, permanent files of all contract documentation and correspondence. * ensure all contracts and purchase ...

Integrated Resources INC

Contract Manager

Cambridge, MA · On-site

$97K - $130K/yr

... sourcing process - this includes RFPs, contract renewals, strategic negotiations, etc. Extensive experience redlining IT and other legal agreements (provide examples); this would include an ...

Eastern Bank

Contract Associate

Wakefield, MA · On-site

$52K/yr

The Jr. Contract Assistant works under the guidance of the Contract Administrator Analyst and follows established processes and procedures. The Jr. Contract Assistant Specialist exercises judgment in ...

Eastern Bank

Contract Associate

Wakefield, MA · On-site

$52K - $83K/yr

The Jr. Contract Assistant works under the guidance of the Contract Administrator Analyst and follows established processes and procedures. The Jr. Contract Assistant Specialist exercises judgment in ...

Actalent

Contract Manager

North Reading, MA · On-site

$75 - $85/hr

Flexibility, sharp organizational and process-oriented skills, and a self-starting work ethic are ... Breakdown of the role: * 50% contract negotiation and drafting * 30% procurement/supply chain ...

Integrated Resources INC

Contract Manager

Cambridge, MA · On-site

$97K - $130K/yr

... sourcing process - this includes RFPs, contract renewals, strategic negotiations, etc. Extensive experience redlining IT and other legal agreements (provide examples); this would include an ...

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All JobsContract Processing JobsContract Processing Jobs in Massachusetts

Contract Processing information

See Massachusetts salary details

$13

$22

$36

How much do contract processing jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for contract processing in Massachusetts is $22.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.78 per hour, depending on experience, location, and employer.

What is contract processing?

Contract processing refers to the systematic management of contracts from creation through execution. This role involves reviewing, organizing, and maintaining contract documents, ensuring compliance with company policies and legal requirements, and facilitating communication between parties involved. Contract processors may also track contract deadlines and renewals, and support the negotiation process. The goal is to ensure all contracts are accurate, up-to-date, and accessible, minimizing risks and streamlining business operations.

What are some common challenges faced in contract processing and how can they be addressed?

One of the main challenges in contract processing is ensuring accuracy and compliance with legal and organizational standards, as errors can lead to delays or legal complications. Contract processors often work under tight deadlines, requiring strong attention to detail and effective time management. Collaborating closely with legal teams, sales departments, and clients is essential to clarify contract terms and resolve discrepancies quickly. Leveraging contract management software and maintaining organized documentation can help streamline workflows and reduce mistakes.

What is the difference between Contract Processing vs Contract Administration?

AspectContract ProcessingContract Administration
Primary FocusHandling contract creation, review, and approvalManaging contract execution, compliance, and renewals
Skills & CertificationsLegal knowledge, attention to detail, contract management softwareCommunication, negotiation, contract management experience
Work EnvironmentLegal or procurement departments, office settingLegal, procurement, or project teams, office setting
Industry UsageCommon in legal, procurement, and corporate sectorsUsed across industries for ongoing contract oversight

Contract Processing primarily involves preparing and reviewing contracts at the outset, ensuring accuracy and compliance. Contract Administration focuses on managing contracts throughout their lifecycle, ensuring adherence to terms and handling renewals. While both roles require contract management skills, Processing is more about initial setup, whereas Administration emphasizes ongoing management.

What are the key skills and qualifications needed to thrive in Contract Processing, and why are they important?

To thrive in Contract Processing, you need strong attention to detail, organizational skills, and a solid understanding of contract law or business administration, often supported by relevant coursework or experience. Familiarity with contract management software, document management systems, and sometimes certification like Certified Professional Contracts Manager (CPCM) is valuable. Exceptional communication, problem-solving abilities, and time management help you efficiently coordinate with stakeholders and handle multiple contracts. These skills ensure contracts are accurately processed, legally compliant, and completed on schedule, reducing risk for the organization.
What are the most commonly searched types of Processing jobs in Massachusetts? The most popular types of Processing jobs in Massachusetts are:
Contract Processing jobs near you
Infographic showing various Contract Processing job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 61% Full Time, 22% Part Time, 2% Temporary, and 14% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $47,351 per year, or $22.8 per hour.
Client Relations Specialist, Energy

Client Relations Specialist, Energy

Mantis Innovation

Burlington, MA • Hybrid

$60K - $74K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 hours ago

Job description

Mantis Innovation provides managed facility services and turnkey program management with technology-enabled solutions that target the entire building footprint. We look at the entire facility-inside and out-and can impact 70% of what a building operator allocates critical budget dollars toward, including: Strategic electricity and natural gas procurement, renewable energy, and demand response; climate impact reduction and reporting, net zero strategies, and sustainability planning; roofing, solar, HVAC assessment management, pavement, building envelope, data center optimization, and EV charging; lighting/LED retrofits, HVAC/mechanical systems, and BMS/BAS improvements and implementation.

The Client Relations Specialist plays a critical role in supporting and servicing existing client accounts by acting as a key liaison between clients, internal sales teams, channel partners, and energy supply partners. This role is responsible for maintaining strong relationships, ensuring accurate and timely contract processing, and resolving post-sale issues to deliver high-quality client experience throughout the contract lifecycle.
OUTCOMES
  • Respond to and triage 95%+ of client inquiries within 1 business day via shared inbox and direct communication channels
  • Resolve 90% of client issues (billing, enrollment, supplier discrepancies) within defined SLA timelines
  • Reduce recurring client or supplier issues by identifying and escalating at least 2 process improvements per quarter
  • Maintain timely and accurate communication with Sales, channel partners, and suppliers, with follow-up documented in internal systems for assigned client issues. 
RESPONSIBILITIES
  • Serve as a primary point of contact for assigned client accounts, including communication related to contract status, billing questions, service changes, and ongoing support
  • Manage and monitor a shared client relations mailbox, ensuring timely responses, proper triage, and appropriate follow-up on inbound requests
  • Maintain strong working relationships with energy suppliers to support issue resolutions
  • Partner closely with internal sales teams to support active accounts, clarify contract details, and assist with client needs
  • Support channel partners by addressing questions and assisting with client-related requests and post-deal support
  • Track and document account activity, communications, and issue resolution in internal systems to ensure visibility and accountability
  • Troubleshoot post-sale issues such as enrollment delays, billing discrepancies, or supplier rejections and drive them to resolution
  • Escalate complex, time-sensitive, or high-impact issues appropriately while maintaining ownership through resolution
  • Identify recurring issues, process gaps, or trends and contribute to continuous improvement initiatives
  • Maintain compliance with internal policies, documentation standards, and industry requirements
MINIMUM QUALIFICATIONS
  • Bachelor's degree in Business, Finance, Operations, Analytics, or equivalent experience in lieu of degree
  • Strong proficiency with Microsoft Office, especially Excel
  • Strong analytical and detail-oriented aptitude; a high degree of accuracy
  • Excellent communication and organizational skills
  • Ability to manage time effectively, set priorities and meet deadlines
  • Ability to learn and adapt to change
PREFERRED QUALIFICATIONS
  • Prior experience in customer service or professional services related environments
  • Experience in energy, utilities, or a contract-heavy operational environment
  • Exposure to finance-adjacent workflows (billing, margin analysis, reporting)
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
  • Work environment: Hybrid work environment (3-days a week in office) with regular use of computer systems, email, spreadsheets, shared inboxes, and internal platforms
  • Physical requirements: Prolonged periods of sitting and working at a computer. Frequent use of keyboard, mouse, phone, and standard office equipment. Occasional standing, walking, bending, and lifting of standard office materials up to 25 pounds
  • Schedule expectations: Standard business hours with flexibility as needed for client, supplier, contract-processing, or issue-resolution needs
$60,000 - $74,000 a year
Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.
 
What else can we offer you?
We offer a fantastic lineup of benefits, including Medical, Dental, Vision, FSA, HSA, 401k Matching, Paid Vacation, Paid Sick, Paid Holidays, Paid Parental Leave, Paid Short Term & Long Term Disability, Tuition Reimbursement, and a flexible hybrid work schedule (for office-based employees). Working at Mantis also brings tremendous professional development opportunities that allow you to make a real impact on both the company and your career!
 
Not sure you meet every single requirement?
Studies show that women and individuals from underrepresented groups often hesitate to apply unless they check every box. At Mantis, we're committed to building an inclusive and equitable team-so if this role excites you, we'd love to hear from you, even if your experience doesn't match every single qualification.
 
Mantis Innovation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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