Job Summary:
Compucom Staffing is seeking a qualified Mobile Device Management Analyst to join their team onsite in Miami, FL. This role is responsible for managing the Mobile Device Management platform and ensuring its security controls are optimized, while providing end-user support and collaborating with security engineers.
Responsibilities:
โข Monitor and administer the mobile device management suite and ensure operational availability
โข Perform initial setup, configuration, troubleshooting of all mobile devices, including tablets and phones for multiple operating systems
โข Coordinate with third party vendors for the upgrade/support of all mobile device application and security controls in place in the environment, includes iOS, Android and macOS
โข Conduct analysis to ensure policies for mobile applications and devices are aligned and comply with approved company procedures
โข Serve as a second-tier support to the End User Computing divisions in the event of escalations
โข Participate in a 24x7 on call rotation
โข Perform other job-related functions as assigned
Qualifications:
Required:
โข Bachelor's Degree in Cybersecurity, Computer Science or related field; or any equivalent combination of relevant work experience and training
โข Minimum 3+ years of experience in the following areas/technologies: Mobile Device Management, Administration and Configuration, AD / System Administration (Basic understanding of concepts), Certificates, Network (Basic understanding of concepts and technologies)
โข Strong analytical, interpersonal, verbal/written communication and problem-solving skills
โข Work with minimum supervision, proactively follows up on outstanding issues/tickets
โข Ability to handle multiple tasks and changing priorities in a fast-paced and deadline-oriented environment
โข Fundamental understanding of network and Internet concepts (e.g., firewalls, load balancers, Web browsers, TCP/IP, SSL, HTTP, etc.)
โข Knowledge on distributing enterprise applications for iOS and Android
โข Experience implementing Mobile Device Management (MDM) security policies
โข Experience troubleshooting Wi-Fi issues on mobile devices
Company:
Our mission is to provide exceptional IT talent and scalable staffing solutions that enable our clients to be more agile and productive. Founded in 1991, the company is headquartered in Bellevue, USA, with a team of 10001+ employees. The company is currently Late Stage.