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Contract It Support Jobs in Springfield, IL (NOW HIRING)

United Community Bank

IT Help Desk Technician

Auburn, IL · On-site

$17 - $21/hr

United Community Bank is seeking an IT Technician to join our Helpdesk team. This individual will ... They will also provide additional support to our System Administrators. This includes receiving ...

AHAVA

IT Compliance Administrator

Springfield, IL · Hybrid

... IT Compliance Admin ensures adherence to regulatory, security, and operational compliance across ... support UI/UX programs and AEM environments. About the Role Key Responsibilities Maintain ...

LRS

IT Data Engagement Lead Manager

Springfield, IL · On-site

This is 6-month contract to hire opportunity for the right person. If you're that person and if you ... Develop a structured framework for prioritization that ensures mission-critical support needs are ...

Hshs

IT Infrastructure & Cloud Architect

Springfield, IL · On-site +1

$45.84 - $68.76/hr

As part of the IT Infrastructure team, this role offers the opportunity to make a broad ... HSHS provides a benefits package designed to support the overall well-being of our colleagues ...

EDB

IT Infrastructure Engineer II

Springfield, IL · Remote

$106.50K - $139.70K/yr

... media and information technology companies. EDB's data-driven solutions enable customers to ... Provide in depth technical support for a global, multi-region environment Share your knowledge to ...

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$14

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How much do contract it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for contract it support in Springfield, IL is $24.85, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $28.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract IT Support, and why are they important?

To thrive as a Contract IT Support, you need a strong understanding of computer hardware, software troubleshooting, networking, and commonly a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and standard office and security software is typically required. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and build trust with clients. These skills are critical for minimizing downtime, ensuring smooth operations, and delivering high-quality technical support in dynamic business environments.

What are some common challenges faced by Contract IT Support professionals, and how can they be addressed?

Contract IT Support professionals often encounter challenges such as adapting quickly to new systems, processes, and company cultures, since they may work with multiple clients or move between organizations. Building rapport and trust with permanent staff while understanding each client's unique technical environment is essential. To address these challenges, contract IT support workers should proactively communicate, document their work clearly, and stay up to date with the latest software and troubleshooting techniques. Flexibility and strong problem-solving skills also help ensure smooth transitions and successful project outcomes.

What is a Contract IT Support professional?

A Contract IT Support professional is an information technology specialist hired on a temporary or project basis to assist organizations with their IT needs. Their responsibilities often include troubleshooting technical issues, setting up hardware and software, maintaining networks, and ensuring the smooth operation of computer systems. Unlike permanent staff, contract IT support workers are typically engaged for a specific duration, project, or to cover peak periods. This flexibility allows companies to access specialized skills as needed without long-term commitments. Contract IT support roles can be found in various industries and may involve both onsite and remote work.

Is AI replacing tech support?

AI is automating certain tasks within IT support roles, such as troubleshooting common issues and providing basic assistance. However, contract IT support jobs often require human judgment, problem-solving skills, and customer service, making full automation unlikely in the near term.

What is the difference between Contract It Support vs Help Desk Technician?

AspectContract It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI-SCA (common but not mandatory)
Work EnvironmentContract-based, often on-site or remote, project-focusedHelp desk, support center, remote or on-site
Employer & Industry UsageIT service providers, consulting firms, companies hiring temporary supportCorporate IT departments, MSPs, tech support centers
Search & Comparison IntentLooking for short-term or project-based IT support rolesSeeking entry-level or ongoing technical support roles

Contract It Support roles typically involve short-term, project-based work with specific client needs, often requiring relevant certifications. Help Desk Technicians usually provide ongoing support within a company's IT department or support center, focusing on troubleshooting and customer service. Both roles require similar certifications but differ mainly in employment type and work setting.

What are the most commonly searched types of It Support jobs in Springfield, IL? The most popular types of It Support jobs in Springfield, IL are:
What are popular job titles related to Contract It Support jobs in Springfield, IL? For Contract It Support jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Contract It Support jobs in Springfield, IL look for? The top searched job categories for Contract It Support jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Contract It Support jobs? Cities near Springfield, IL with the most Contract It Support job openings:
Contract It Support jobs near you

Mainframe Payroll Specialist

Alert IT Solutions

Springfield, IL

$23.25 - $31.75/hr

Full-time

Posted 26 days ago

Job description

Alert IT Solutions Inc. Awarded Multi-Year, Multi-Million Dollar Contract by State of Illinois for IT Professional Services

 

Established in 1994, Alert IT Solutions, Inc. is a trusted leader providing specialized IT project resourcing, and consulting services to government agencies in the State of Illinois. With over 25 years of relevant experience in the Information Technology industry, Alert IT Solutions, Inc. has built enduring relationships with State of Illinois agencies.

Please learn more about us on www.alertitsolutions.com

 

Job Title: Mainframe Payroll Specialist

Location: Springfield, IL (Onsite)

Client: State of Illinois

Type: Contract

 

Overview:

We are looking for a Payroll Specialist with strong experience processing payroll on older/mainframe systems. The role involves handling complex payroll transactions, ensuring accuracy, and supporting compliance with organizational policies.


Key Responsibilities

 

  • Process payroll using legacy/mainframe systems.
  • Handle overtime, back pay, differentials, allowances, and supplemental pay.
  • Use Central Payroll System, WAGE, DNRA, and timekeeping tools.
  • Apply Personnel Code, Rules, Pay Plan, and Collective Bargaining agreements.
  • Review payroll data, resolve discrepancies, and maintain accuracy.
  • Supervise and support payroll staff as needed.
  • Use Microsoft Outlook, Word, and Excel for documentation and reporting.

 

Qualifications

 

  • Strong experience in payroll using mainframe/legacy systems.
  • 1 year of experience with CPS, WAGE, DNRA, and timekeeping systems.
  • 1 year of experience in complex payroll calculations.
  • 1 year applying HR/payroll rules, policies, and classification/pay plans.
  • 1 year of supervisory experience.
  • Proficiency in MS Outlook, Word, and Excel.