Contract Claims Manager Jobs in Raleigh, NC (NOW HIRING)

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
We believe architecture is more than designing buildings, it's about providing solutions to societal challenges and creating stronger, more vibrant communities. As part of our Architecture practice at HDR, you'll contribute to the design and delivery of spaces and experiences that advance community well-being around the world. From healing environments and learning spaces to research labs and civic landmarks and infrastructure, your work will directly influence how individuals experience the world around them. We bring together architects, planners, designers, and technical experts to solve complex design challenges with creativity, curiosity, and collaboration. From championing design excellence with an emphasis on resilience and sustainability to pioneering innovative building technologies, your contributions will leave a lasting impact on the built environment. This isn't just a job, it's a chance to drive meaningful change and help define the future of our communities.
HDR is looking for a Senior Construction Contract Administrator to join our Architecture team in Raleigh. In this role, we'll count on you to be on site with our client in the Raleigh area for the duration of construction to:
Construction Administration & Contract Compliance
• Represent HDR in construction administration activities in accordance with contract requirements, policies, and applicable procedures.
• Intake, review, log, and track RFIs, submittals, potential change items, and other contractor correspondence for contractual and procedural compliance.
• Identify appropriate distribution lists and route documents to appropriate stakeholders for review and response.
• Track responses and ensure timely closure of all construction correspondence through project document control systems.
• Draft correspondence, responses, task orders, change orders, and other contract-related documentation.
• Conduct project observations to determine the progress of the work and general compliance with contract documents.
• Coordinate and assist with providing clarification and enforcement of construction documents, including processing of contractor requests for information.
• Obtain, review, process, document and maintain records relevant to a project, including but not limited to claims, change proposals and change orders, request for information, correspondence, payment application, contract documents, and other related documentation.
• Demonstrate knowledge while performing QA/QC review
• Perform other duties as needed
Document Control, Reporting & Pay Applications
• Maintain accurate and complete project records, logs, and correspondence files in project management systems.
• Coordinate with design team staff to ensure documents are properly filed, indexed, and retrievable.
• Prepare monthly project reports, summaries, dashboards, and status updates for the Owner.
Meeting Support & Project Coordination
• Attend weekly construction solutions meetings, look-ahead schedule meetings, and other project meetings on behalf of the Owner's team.
• Prepare clear, accurate, and detailed meeting minutes documenting discussions, decisions, action items, responsible parties, and due dates; obtain approval of meeting minutes from attendees.
• Distribute meeting minutes in accordance with established procedures and track action items to closure.
• Assist HDR's Project Manager by identifying unresolved issues, recurring risks, and coordination concerns discussed during meetings.
• Coordinate with third-party stakeholders as needed.
Schedule Awareness & Look-Ahead Review
• Review and understand contractor provided schedules and short-term planning documents.
• Assist the Construction Manager in tracking planned versus actual activities and identifying potential conflicts, constraints, or coordination issues.
• Coordinate with construction management, inspection staff, and third-party stakeholders to verify upcoming work activities reflected in look-ahead schedules.
• Maintain logs or summaries of activities and required actions as directed.
Claims & Dispute Support
• Support HDR's Project Manager with research, documentation review, and fact-finding related to disputes and claims.
• Assist in development of fact-finding reports, chronologies, and position papers to support dispute resolution and claims avoidance.
• Maintain organized and complete records to support negotiations and issue resolution.
General Support
• Advise HDR's Project Manager and project staff of document status, outstanding actions, and administrative risks.
• Perform other construction administration and project support duties as required to support successful project delivery.
Preferred Qualifications
• Licensed architect or engineer, local candidates are preferred
• Ability to interpret construction schedule
• Ability to problem solve and provide solution sets to HDR's Project Manager
• Bachelor's degree in Architecture, Engineering, Construction Management, Construction Technology, or combination of education and relevant experience
• Demonstrated construction administration experience on large healthcare project
• Fundamental understanding of contracts and familiarity with codes and laws governing construction
• Ability to read and interpret construction drawings and specifications and identify discrepancies or conflicts within document
• Ability to work in a team environment
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Qualifications
Required Qualifications

• 7 years contract-related experience; advanced degree or contract certification program may substitute for years of experience
• Working to expert knowledge of contracting concepts and company and client requirements
• Professional, self-motivated, well-organized and detail-oriented with the flexibility and ability to prioritize and handle multiple tasks in a fast-paced environment
• Ability to work independently and meet deadlines, with minimal management oversight
• Proficient with Microsoft Office software, including complex MS Excel spreadsheets with formulas
• Excellent writing and people skills
• Strong math, analytical and organizational skills
• An attitude and commitment to being an active participant of our employee-owned culture is a must
• Sponsorship (visa) for US employment authorization is not available now or in the future for this position

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.