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Contract Call Center Outbound Jobs (NOW HIRING)

Call Cener Agent- Outbound Hours: Vary Monday through Friday Salary:$14.00 Hourly Benefits ... One year of previous Call Center Experience * High-Level People Skills, Active Listening Skills ...

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Call Cener Agent- Outbound Hours: Vary Monday through Friday Salary:$14.00 Hourly Benefits ... One year of previous Call Center Experience * High-Level People Skills, Active Listening Skills ...

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Receive inbound calls and make outbound calls to existing members to advise them of their benefits ... High Volume Call Center/Sales experience preferred * Ability to remain highly motivated in a multi ...

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Contract Call Center Outbound information

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How much do contract call center outbound jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for contract call center outbound in the United States is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Contract Call Center Outbound vs Customer Service Representative?

AspectContract Call Center OutboundCustomer Service Representative
Primary RoleMaking outbound calls to promote products, gather feedback, or generate leadsHandling inbound customer inquiries, providing support, and resolving issues
Work EnvironmentCall centers, often temporary or project-basedOffice or remote customer support settings
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, empathy
Common CertificationsNone typically required, but sales or communication training helpfulCustomer service certifications beneficial

Contract Call Center Outbound roles focus on proactive outbound calls for sales or marketing, while Customer Service Representatives handle inbound inquiries and support. Both roles require strong communication skills but differ in daily tasks and work environment.

What cities are hiring for Contract Call Center Outbound jobs? Cities with the most Contract Call Center Outbound job openings:
What are the most commonly searched types of Call Center Outbound jobs? The most popular types of Call Center Outbound jobs are:
What states have the most Contract Call Center Outbound jobs? States with the most job openings for Contract Call Center Outbound jobs include:

OUTBOUND FUNDRAISING CALL CENTER AGENTS- REMOTE

Cerida Investment Corp

El Paso, TX โ€ข Remote

$14/hr

Full-time

Posted 27 days ago


Job description

OUTBOUND FUNDRAISING CALL CENTER AGENTS- REMOTE

Hours: M-F vary 9 AM-9 PM EST; Sat. 9 AM-5 PM.

Open availability preferred for shifts in these time frames

Salary: $14.00 Hourly

Benefits: available after 60 Days for full-time employees

About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year.

SUMMARY OF POSITION
We are looking for outbound call center agents dedicated to making a difference to support a national nonprofit fundraising campaign! We are seeking individuals who are compassionate, empathetic, professional, and experienced in donation collection or nonprofit fundraising calls. This role focuses on speaking with previous donors, building meaningful conversations, and helping secure continued support for an important mission-driven organization.

JOB DUTIES / RESPONSIBILITIES / ESSENTIAL FUNCTIONS:
โ€ข Make outbound calls to previous donors and supporters
โ€ข Build rapport and engage in compassionate, donor-focused conversations
โ€ข Secure one-time donations and recurring monthly contributions
โ€ข Follow approved call scripts while maintaining natural conversation flow
โ€ข Accurately document donor information and call outcomes
โ€ข Meet quality, compliance, and productivity expectations
โ€ข Handle objections professionally while maintaining empathy and professionalism
โ€ข Work within campaign calling hours and follow all compliance guidelines

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
โ€ข Previous outbound call center experience
โ€ข Previous donation collection, fundraising, political fundraising, nonprofit, or pledge drive experience strongly preferred
โ€ข Strong communication and active listening skills
โ€ข Ability to show empathy and compassion during conversations
โ€ข Comfortable asking for donations and overcoming objections
โ€ข Reliable attendance and professionalism
โ€ข Basic computer and data entry skills
โ€ข Experience working in high-volume outbound environments

SOFT SKILLS NEEDED TO SUCCEED:
โ€ข Empathetic and emotionally intelligent
โ€ข Confident but not aggressive
โ€ข Patient and compassionate
โ€ข Motivated by helping others
โ€ข Comfortable speaking with a diverse donor base
โ€ข Goal-oriented while maintaining a human approach to conversations

PREFERRED BUT NOT REQUIRED EXPERIENCE:
โ€ข Nonprofit fundraising campaigns
โ€ข Charity or donor outreach
โ€ข Collections or retention experience with a soft-skill approach

TECH REQUIREMENTS:
โ€ข PC OR LAPTOP WITH WINDOWS 10 OR HIGHER (CHROMEBOOKS AND APPLE PRODUCTS ARE NOT SUPPORTED)
โ€ข I-5 CPU OR PROCESSOR
โ€ข 8 GB RAM
โ€ข WEBCAM
โ€ข USB-CONNECTED HEADPHONES
โ€ข HIGH-SPEED, HARD WIRED INTERNET (NO WIFI)