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Contract Call Center Outbound Jobs (NOW HIRING)

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and ...

CVS Health

Outbound Call Center Rep

Oklahoma City, OK · Remote

$15 - $26.93/hr

A desire to work in an efficient, results-oriented outbound call center environment * Persuasive with the ability to rebuttal while treating all health plan members with professional courtesy * Good ...

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How much do contract call center outbound jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for contract call center outbound in the United States is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Contract Call Center Outbound vs Customer Service Representative?

AspectContract Call Center OutboundCustomer Service Representative
Primary RoleMaking outbound calls to promote products, gather feedback, or generate leadsHandling inbound customer inquiries, providing support, and resolving issues
Work EnvironmentCall centers, often temporary or project-basedOffice or remote customer support settings
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, empathy
Common CertificationsNone typically required, but sales or communication training helpfulCustomer service certifications beneficial

Contract Call Center Outbound roles focus on proactive outbound calls for sales or marketing, while Customer Service Representatives handle inbound inquiries and support. Both roles require strong communication skills but differ in daily tasks and work environment.

What cities are hiring for Contract Call Center Outbound jobs? Cities with the most Contract Call Center Outbound job openings:
What are the most commonly searched types of Call Center Outbound jobs? The most popular types of Call Center Outbound jobs are:
What states have the most Contract Call Center Outbound jobs? States with the most job openings for Contract Call Center Outbound jobs include:
Contract Call Center Outbound jobs near you
Outbound Call Center Representative

Outbound Call Center Representative

BrightKey

Annapolis, MD • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

BrightKey rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

110th of 425 rated business services

Job description

BrightKey represents world-class organizations. Join our dynamic team as an Outbound Call Center Representative, where you will play a key role in driving our sales and customer engagement initiatives. In this position, you will connect with current and potential customers, provide exceptional service, and contribute to our company's growth by promoting products and services. If you are enthusiastic, goal-oriented, and passionate about delivering outstanding customer experiences, we invite you to apply and be part of our success.
Key Information:
  • Starting Pay Rate: $18.00 - $20.00 per hour
  • Schedule: Monday - Friday, First Shift (8:30am - 5:00pm)
  • Location: Annapolis Junction, MD (onsite)
  • Medical, Dental, & Vision Insurance
  • Participation in company 401k program
  • Paid Time off and 10 paid holidays

Ideal Experience to have for this position:
  • Prior call center experience, ideally outbound
  • Sales or related experience preferred
  • Strong computer skills, especially with Microsoft Office (Word and Excel) as well proficient typing skills.

Key Responsibilities of the Outbound Call Center Representative:
  • Make outbound calls to existing (and occasionally potential) customers to inform them about the status of their products or services.
  • Follow scripts to collect payments, describe product benefits effectively and deliver a superior customer service experience.
  • Handle customer objections professionally and use persuasive skills to turn calls into yes.
  • Maintain a high level of product knowledge to answer questions and provide accurate information.
  • Conduct customer needs analysis to tailor pitches and identify potential up-sell opportunities.
  • Provide feedback to the management on customer interactions and product issues.
  • Collaborate with team members to share best practices and improve overall team performance.
  • Maintain a positive and professional demeanor at all times, representing the company in a positive light.

Qualifications for the Outbound Call Center Representative Position:
  • High school diploma or equivalent.
  • Minimum of 1 year of experience in a call center or customer service role.
  • Excellent verbal and written communication skills.
  • Fluent in English (additional language skills are a plus).
  • Ability to handle rejection and remain professional and courteous.
  • Strong listening and response skills to accurately identify customer needs.
  • Exceptional time management skills and the ability to handle multiple tasks simultaneously.
  • High level of patience and emotional intelligence to deal with difficult situations.
  • Ability to maintain confidentiality of sensitive information.
  • Results-driven and self-motivated with a positive attitude.
  • Strong team player with the ability to work independently when required.

BrightKey is dedicated to being an organization where all employees are treated with dignity and respect. We expect all our employees to maintain a workplace free from harassment and discrimination. Our focus is on merit-based standards in all hiring, promoting, performance evaluations and employment decisions. We strive to be a workplace where individuals of all backgrounds can succeed and thrive, regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran, or disability status.
OBC-050626
Call Center
Customer Service
Sales / Marketing

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