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Job Title: Azure Integration Architect [Job Code: 260727] Job Description: Integration Architecture & Design

• Design and own the end-to-end integration architecture across Fleet Manager (Azure), Salesforce (Enfin), OEM APIs, AWS S3, Amazon Connect, a proprietary Simulation Engine, and a Data Lake.
• Define the integration pattern strategy — event-driven (webhooks, Azure Event Grid / Service Bus) vs. request-response (REST APIs) — across all six core integration points.
• Architect the bidirectional real-time sync between Fleet Manager and Salesforce: alert propagation, case status sync and As-Maintained asset record updates with <1 minute latency.
• Design the OEM API orchestration layer handling telemetry ingestion, alert ingestion, module-level production data, remote control command responses, and kill code detection across SolarEdge, Enphase, Tesla, Q Home Gen 3, and other OEM types.
• Establish API gateway strategy for OEM API authentication, rate limiting, versioning, credential rotation, and failover.

Azure Platform Engineering

• Lead Fleet Manager portal enhancements on Azure — real-time RAG health monitoring, metadata digital twin automation, and asset performance dashboards at 500K+ asset scale.
• Select and design Azure-native integration services: Logic Apps, API Management, Service Bus, Event Grid, Azure Functions and Azure Data Lake for data ingestion and storage tiers.
• Architect the data segregation strategy: granular telemetry in Data Lake, aggregated/monthly production data in Salesforce only — mitigating the documented risk of Salesforce data volume failures.
• Design the proprietary Simulation Engine as a standalone Azure API service consuming weather-corrected irradiance data at ≥10km grid resolution, integrated with Fleet Management Portal on a configurable call schedule.
• Enforce US-based data residency across all Azure and AWS components with no cross-border data transfer.

Salesforce Integration

• Define and govern the Fleet Manager Salesforce integration contract: API versioning, OAuth 2.0 scoping, idempotency, retry logic and error handling patterns.
• Architect the end-to-end automated workflow: OEM Alert → Fleet Manager → Salesforce Case → Work Order → FSP Dispatch → Closure — fully event-driven with no manual hand-offs.
• Design Salesforce Platform Events / Change Data Capture for outbound Salesforce → Data Lake sync (append-only, one-directional).
• Integrate Amazon Connect for inbound/outbound call logging, two-way SMS capture tied to case and WO records, and case-triggered customer notifications.

Governance & Stakeholder Collaboration

• Produce and maintain integration architecture documentation: API contracts, data flow diagrams, integration runbooks, and security architecture artefacts.
• Define and enforce API versioning standards and change management processes for OEM API upgrades and deprecations.
• Collaborate with the Salesforce Architect, Fleet Ops, Customer Care, Finance, and QSS SME teams through Discovery, build, UAT and go-live phases.
• Contribute to RFP vendor evaluation by scoring technical approaches against integration design quality, scalability, and risk criteria.

Minimum Requirements:

• 8+ years of enterprise integration and solution architecture experience, with at least 5 years focused on Microsoft Azure.
• Proven track record delivering complex, multi-system integrations in energy, IoT, utilities, or field service domains.
• Hands‑on experience integrating Salesforce (Sales Cloud, Service Cloud, or Field Service Lightning) with Azure‑based backend systems.
• Experience architecting event‑driven systems using Azure Service Bus, Event Grid, or equivalent message broker technologies.
• Demonstrated experience with OEM or IoT API integrations — device telemetry, remote command dispatch, and alert ingestion patterns.

Technical Skills

• Azure: Azure Integration Services, API Management, Logic Apps, Azure Functions, Service Bus, Event Grid, Data Lake, Key Vault, Entra ID, Azure Monitor
• AWS: S3 (RBAC, presigned URLs, bucket policies), Amazon Connect, Secrets Manager, CloudWatch
• Integration Patterns: REST API design, OAuth 2.0, webhook architecture, idempotency, retry/backoff, event sourcing, CQRS
• Salesforce: Platform Events, Change Data Capture, REST/Bulk API, Salesforce Connect, Named Credentials
• Security: SAML 2.0, OIDC, TLS 1.2+, AES-256, RBAC design, SOC 2 Type II, NIST CSF alignment
• Data: Data Lake design, aggregation strategy, data quality frameworks, SQL/NoSQL
• Tooling: Postman, Azure DevOps, Git, Terraform / ARM / Bicep for Infrastructure as Code

Certifications — Preferred

• Microsoft Certified: Azure Integration Services Specialty or Azure Developer Associate (AZ-204)
• AWS Certified Solutions Architect — Associate or Professional
• Salesforce Certified Integration Architect or MuleSoft Certified Integration Architect

Work Location: Santa Clara, CA