Content Operations Jobs in Boston, MA (NOW HIRING)

We're a rapidly growing consumer tech startup in the Boston area. Millions of readers use our products every day to find great books, and our service empowers thousands of leading publishers and authors to drive sales and find new fans. We're expanding our team to address the challenges and opportunities of the publishing industry while continuing to help readers find stories and authors they'll love. Check out BookBub and our audiobooks retailing platform, Chirp, and learn more about what to expect working at our company.

Chirp is looking for an analytically-oriented book lover with 2+ years of professional experience to join the Content team. They'll be responsible for curating and merchandising books for our large community of audiobook lovers, and managing content curation processes across the team.  

• Source and review audiobook submissions from our author and publisher partners and choose which deals will perform best with our members, making data-driven decisions based on internal trends and industry research
• Curate, categorize, and merchandise books across the Chirp website, emails, and other placements to create an engaging experience and make it easy for readers to find something they'll love 
• Plan and implement content strategy for monthly themed sales
• Plan, monitor, and manage curation processes to ensure team hits its goals
• Write, edit, and proofread enticing error-free copy for books and other book marketing content, matching Chirp's brand voice and encouraging readers to click and buy
• Identify curation, merchandising, and operational opportunities and collaborate within the Content team and across teams to drive change

• Feel comfortable with data-driven decision-making and owning success metrics
• Be familiar with a wide range of book genres and categories and comfort working with books/genres they are less familiar with
• Demonstrate meticulous attention to detail and the ability to meet deadlines
• Enjoy working collaboratively and cross-functionally with other teams
• Work autonomously and balance competing priorities effectively
• Have outstanding professional written and verbal communication skills
• Have excellent copywriting, editing, and proofreading skills
• Be excited to work in a fast-paced, rapidly changing environment

The anticipated salary range for this role is $58,000 - $65,000 annually. The salary offer will be commensurate with experience, and will be adjusted within or around this range based on the candidate who ultimately joins our team. Total compensation also includes stock option awards and competitive benefit options including medical, dental, vision, 401k, generous paid parental leave, and take-what-you-need paid time off.

Please note: for this role, we are only considering candidates who are located in MA, NY, RI, ME, PA, IL or MD.

Our team has choose-where-you-work flexibility that allows you to choose a predominantly remote, hybrid, or in-office setup at our office in Cambridge, Massachusetts. We'll help each team member figure out the work set up that's best for them, including WFH equipment or a dedicated desk space in our office.

Most of our teams currently operate with a hybrid model, with some people working full- or part-time from the office, and some from home. We value and prioritize collaboration across mediums and spaces, and we invest in ensuring that meetings and other forms of collaboration are set up with equal access regardless of where you work.

Our goal is to get to know you in a low-pressure, friendly environment - and to give you ample opportunity to learn more about us, too.

Our typical process includes these types of experiences:

• A resume screen and introductory phone call
• A take-home exercise where you'll have the opportunity to demonstrate your communication and problem-solving skills
• Additional conversations with your potential future team members, the hiring manager, and People Operations

We personally review every application, and if we think there might be a fit, we'll typically reach out via email within a couple weeks to start the conversation.

We will always do what we can to be flexible around your personal time commitments, deadlines, and general availability. We know that by joining our interview process, you're trusting us with your time - so we'll do our best to run a process for you that's as smooth and enjoyable as possible.

If you're worried that you're not the perfect fit for a position, we want to let you in on a secret: we're not looking for one perfect candidate. We're looking to get to know a wide range of candidates with different backgrounds, experiences, and interests. If a position excites you, we encourage you to apply.

Pubmark strives to be an inclusive workplace and we value learning from different perspectives. We seek to foster an environment filled with people from a wide variety of backgrounds, experiences, abilities, and perspectives. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We are proud to be an equal opportunity employer.

Finally, our goal is to create an environment where you can interview at your best. If we can provide any assistance or accommodations during your time with us, please let us know at accommodations@bookbub.com. All requests are treated as privately as possible and have no impact on candidate eligibility.