An Associate's degree in business or related field preferred. Previous HFHS clinical/customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year ...
An Associate's degree in business or related field preferred. Previous HFHS clinical/customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year ...
An Associate's degree in business or related field preferred. Previous HFHS clinical/customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year ...
An Associate's degree in business or related field preferred. Previous HFHS clinical/customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year ...
An Associate's degree in business or related field preferred. Previous HFHS clinical/customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year ...
An Associate's degree in business or related field preferred. Previous HFHS clinical/customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year ...
An Associate's degree in business or related field preferred. Previous HFHS clinical/customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year ...
An Associate's degree in business or related field preferred. Previous HFHS clinical/customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year ...
An Associate's degree in business or related field preferred. Previous HFHS clinical/customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year ...
An Associate's degree in business or related field preferred. Previous HFHS clinical/customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year ...
... 24/7 contact center environment. * This role is responsible for assessing risk, de-escalating ... Associate or Bachelor's degree in Human Services, Psychology, Social Work, or related field
... 24/7 contact center environment. * This role is responsible for assessing risk, de-escalating ... Associate or Bachelor's degree in Human Services, Psychology, Social Work, or related field
... 24/7 contact center environment. * This role is responsible for assessing risk, de-escalating ... Associate or Bachelor's degree in Human Services, Psychology, Social Work, or related field
Quick apply
... 24/7 contact center environment. * This role is responsible for assessing risk, de-escalating ... Associate or Bachelor's degree in Human Services, Psychology, Social Work, or related field
... 24/7 contact center environment. * This role is responsible for assessing risk, de-escalating ... Associate or Bachelor's degree in Human Services, Psychology, Social Work, or related field
... 24/7 contact center environment. * This role is responsible for assessing risk, de-escalating ... Associate or Bachelor's degree in Human Services, Psychology, Social Work, or related field
MiCAL Crisis Specialist (Saginaw/Midland)
Saginaw, MI · On-site +1
... 24/7 contact center environment. * This role is responsible for assessing risk, de-escalating ... Associate or Bachelor's degree in Human Services, Psychology, Social Work, or related field
MiCAL Crisis Specialist (Saginaw/Midland)
Saginaw, MI · On-site +1
... 24/7 contact center environment. * This role is responsible for assessing risk, de-escalating ... Associate or Bachelor's degree in Human Services, Psychology, Social Work, or related field
The Vision Center is fast-paced and equipped with the resources and technology you need to succeed ... on eye health, including contact lens care, disease state management, and safety factors ...
The Vision Center is fast-paced and equipped with the resources and technology you need to succeed ... on eye health, including contact lens care, disease state management, and safety factors ...
Retail Support Administrator
Flint, MI · On-site
... contact center metrics. * Assist in the development and execution of the Retail Incentive Plan ... Associate or bachelor's Degree required * Proficiency with Microsoft 365 and relevant systems
Retail Support Administrator
Flint, MI · On-site
... contact center metrics. * Assist in the development and execution of the Retail Incentive Plan ... Associate or bachelor's Degree required * Proficiency with Microsoft 365 and relevant systems
Retail Support Administrator
Flint, MI · On-site
... contact center metrics. * Assist in the development and execution of the Retail Incentive Plan ... Associate or bachelor's Degree required * Proficiency with Microsoft 365 and relevant systems
Retail Support Administrator
Flint, MI · On-site
... contact center metrics. * Assist in the development and execution of the Retail Incentive Plan ... Associate or bachelor's Degree required * Proficiency with Microsoft 365 and relevant systems
Retail Associate
Birch Run, MI · On-site
$15/hr
... Outlet Center at 12155 S Beyer Rd., Suite H040, Birch run, Michigan. $15.00 an hour plus 20 ... If you need assistance completing this online application, contact the Human Resources Department ...
Retail Associate
Birch Run, MI · On-site
$15/hr
... Outlet Center at 12155 S Beyer Rd., Suite H040, Birch run, Michigan. $15.00 an hour plus 20 ... If you need assistance completing this online application, contact the Human Resources Department ...
Retail Associate
Birch Run, MI · On-site
$15/hr
... Outlet Center at 12155 S Beyer Rd., Suite H040, Birch run, Michigan. $15.00 an hour plus 20 ... If you need assistance completing this online application, contact the Human Resources Department ...
Quick apply
Retail Associate
Birch Run, MI · On-site
$15/hr
... Outlet Center at 12155 S Beyer Rd., Suite H040, Birch run, Michigan. $15.00 an hour plus 20 ... If you need assistance completing this online application, contact the Human Resources Department ...
Sales Associate
$12.50 - $16.75/hr
... may contact you for future opportunities. If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We're looking for candidates ...
Sales Associate
$12.50 - $16.75/hr
... may contact you for future opportunities. If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We're looking for candidates ...
Sales Associate
Flint, MI · On-site
$13.75 - $18.50/hr
... may contact you for future opportunities. If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We're looking for candidates ...
Sales Associate
Flint, MI · On-site
$13.75 - $18.50/hr
... may contact you for future opportunities. If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We're looking for candidates ...
Sales Associate
Burton, MI · On-site
$12.50 - $16.75/hr
... may contact you for future opportunities. If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We're looking for candidates ...
Sales Associate
Burton, MI · On-site
$12.50 - $16.75/hr
... may contact you for future opportunities. If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We're looking for candidates ...
Sales Associate
$13.75 - $18.50/hr
... may contact you for future opportunities. If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We're looking for candidates ...
Sales Associate
$13.75 - $18.50/hr
... may contact you for future opportunities. If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We're looking for candidates ...
Sales Associate
$12.75 - $17.25/hr
... may contact you for future opportunities. If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We're looking for candidates ...
Sales Associate
$12.75 - $17.25/hr
... may contact you for future opportunities. If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We're looking for candidates ...
Sales Associate
Fenton, MI · On-site
$12.75 - $17.25/hr
... may contact you for future opportunities. If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We're looking for candidates ...
Sales Associate
Fenton, MI · On-site
$12.75 - $17.25/hr
... may contact you for future opportunities. If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We're looking for candidates ...
Contact Center Associate information
See Flushing, MI salary details
$13.39 - $14.12
2% of jobs
$14.12 - $14.85
5% of jobs
$14.85 - $15.58
3% of jobs
$15.58 - $16.31
11% of jobs
$16.70 is the 25th percentile. Wages below this are outliers.
$16.31 - $17.04
7% of jobs
$17.04 - $17.77
7% of jobs
$17.77 - $18.50
4% of jobs
$18.50 - $19.23
5% of jobs
$19.23 - $19.96
3% of jobs
The median wage is $20.02 / hr.
$19.96 - $20.69
22% of jobs
$20.80 is the 75th percentile. Wages above this are outliers.
$20.69 - $21.42
29% of jobs
$13
$18
$21
How much do contact center associate jobs pay per hour?
As of Aug 27, 2026, the average hourly pay for contact center associate in Flushing, MI is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $20.58 per hour, depending on experience, location, and employer.
What is a contact center associate?
Contact Center Associates are professionals who handle inbound and outbound customer interactions on behalf of a company, typically via phone, email, chat, or social media. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. Strong communication, problem-solving skills, and the ability to manage multiple tasks are essential for this role. Contact Center Associates play a key part in ensuring customer satisfaction and maintaining a positive company image.
How does a contact center associate typically collaborate with other departments to resolve customer issues?
Contact Center Associates often work closely with teams such as technical support, billing, and product specialists to resolve complex customer inquiries. When an issue falls outside their direct expertise or authority, associates escalate cases or coordinate with the relevant department, ensuring accurate and timely solutions. Effective communication and documentation are essential, as associates need to relay customer details and follow up as needed to track progress. This collaborative environment helps associates learn about different business functions, potentially opening pathways for career advancement within the company.
What are the key skills and qualifications needed to thrive as a contact center associate, and why are they important?
To thrive as a Contact Center Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help associates deliver outstanding customer experiences. These skills ensure efficient issue resolution, enhance customer satisfaction, and support team performance in a fast-paced, service-oriented environment.
What cities near Flushing, MI are hiring for Contact Center Associate jobs?
Cities near Flushing, MI with the most Contact Center Associate job openings:
Full-time
Posted 27 days ago
Henry Ford Health rating
6.9
Based on 570 frontline employees who took The Breakroom Quiz
454th of 893 rated healthcare providers
Job description
Henry Ford Park MRI Center - Grand Blanc offers imaging and radiology services close to home. We are dedicated to making your experience as comfortable as possible. Before your imaging test, we explain what to expect and whether there are any dietary restrictions. If you have any special needs or concerns, share that with us so that we can make arrangements to deliver testing that is right for you.
Under minimal supervision, performs all duties of a Contact Center Advocate I, in a busy call center, on a broader scale. Including all of HFHS services and not limited to a specified practice group and/or multiple locations. Handles multi-channel contacts and interacts with physicians, administrators, patients, and all other stakeholders. Act as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.
Shift: 2PM to 10:30 PM
981 Health Park Blvd.
Grand Blanc, MI 48439
EDUCATION/EXPERIENCE REQUIRED: High school diploma or G.E.D. equivalent required. Two (2) years of customer service experience. An Associate's degree in business or related field preferred. Previous HFHS clinical/customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year outpatient clinic setting utilizing HFHS applications. Proficiency with EPIC. Strong computer skills and working knowledge of Microsoft Office products. Maintain the established Quality Assurance & Workforce Adherence goals. Must have the ability to communicate effectively, both verbal and written. Must display strong listening skills. Demonstrates the ability to make sound decisions. PHYSICAL DEMANDS/WORKING CONDITIONS: Work in a health care Contact Center environment. May experience mental/visual strain due to the nature of job requirements. May sit for extended periods of time. Must be physically able to ambulate within the NCO Contact Center and parking structure. Work in a complex environment with frequent changes.
What Henry Ford Health employees say
Pay
Benefits
Hours and flexibility
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Get the full story on Breakroom
About Henry Ford Health
Sourced by ZipRecruiter
Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Detroit, MI, US
Year founded
1915