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Contact Center Associate Jobs in Kansas (NOW HIRING)

Landmark National Bank

Care Center Manager

Olathe, KS · On-site

$90 - $120/hr

Experience managing onsite, remote, or hybrid Associates preferred.Experience using call center/contact center software, reporting tools, quality monitoring, workforce management, customer ...

New

MCI Careers

Call Center Director

Wichita, KS

$60K - $75K/yr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Associate's degree and/or relevant work experience * Exceptional interpersonal & communication ...

MCI Careers

Call Center Director

Wichita, KS · On-site

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Associate's degree and/or relevant work experience * Exceptional interpersonal & communication ...

MCI Careers

Call Center Director

Wichita, KS · On-site

$60K - $75K/yr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Associate's degree and/or relevant work experience * Exceptional interpersonal & communication ...

MCI Careers

Call Center Director

Wichita, KS · On-site

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Associate's degree and/or relevant work experience * Exceptional interpersonal & communication ...

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Showing results 21-40

All JobsContact Center Associate JobsContact Center Associate Jobs in Kansas

Contact Center Associate information

See Kansas salary details

$13

$19

$22

How much do contact center associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for contact center associate in Kansas is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.44 per hour, depending on experience, location, and employer.

What is a contact center associate?

Contact Center Associates are professionals who handle inbound and outbound customer interactions on behalf of a company, typically via phone, email, chat, or social media. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. Strong communication, problem-solving skills, and the ability to manage multiple tasks are essential for this role. Contact Center Associates play a key part in ensuring customer satisfaction and maintaining a positive company image.

How does a contact center associate typically collaborate with other departments to resolve customer issues?

Contact Center Associates often work closely with teams such as technical support, billing, and product specialists to resolve complex customer inquiries. When an issue falls outside their direct expertise or authority, associates escalate cases or coordinate with the relevant department, ensuring accurate and timely solutions. Effective communication and documentation are essential, as associates need to relay customer details and follow up as needed to track progress. This collaborative environment helps associates learn about different business functions, potentially opening pathways for career advancement within the company.

What are the key skills and qualifications needed to thrive as a contact center associate, and why are they important?

To thrive as a Contact Center Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help associates deliver outstanding customer experiences. These skills ensure efficient issue resolution, enhance customer satisfaction, and support team performance in a fast-paced, service-oriented environment.

What are the most commonly searched types of Contact Center jobs in Kansas?

The most popular types of Contact Center jobs in Kansas are:

What cities in Kansas are hiring for Contact Center Associate jobs?

Cities in Kansas with the most Contact Center Associate job openings:

Contact Center Associate jobs near you
Infographic showing various Contact Center Associate job openings in Kansas as of August 2026, with employment types broken down into 78% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution, with an average salary of $40,613 per year, or $19.5 per hour.

CALL CENTER ASSOCIATE

Salina Regional Health Center

Salina, KS • On-site

Other

Re-posted 4 days ago

Salina Regional Health Center rating

7.2

Company rating: 7.2 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

430th of 1,060 rated hospitals

Job description

  • POSITION SUMMARY
    • Position Summary:
      • Operates SRHC customer call center for the health center as a single access contact to the public, patient, physician and internally in a busy consolidated call center environment. Provides routine information, on-call schedule information, monitors alarms, pages codes and directs calls to appropriate areas for all campuses. Responsible for answering calls to the main number at SRHC as well as the SRHC Physician Exchange. Also responsible for proper administration of radio paging and alarm notification for multiple campuses.
  • POSITION QUALIFICATIONS
    • Minimum Education
      • High School or equivalent; Must be 18 years old
    • Minimum Experience
      • Must pass typing test at 35 wpm or more
    • Required Registration/License/Certification
      • None

What Salina Regional Health Center employees say

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