Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Data Center Technician
New Carlisle, IN · On-site
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Associate Patient Access Rep- Community Cancer Center East Community Health Network was created by ... The Associate Patient Access Representative (APAR) is the first contact for visitors, handling ...
Associate Patient Access Rep- Community Cancer Center East Community Health Network was created by ... The Associate Patient Access Representative (APAR) is the first contact for visitors, handling ...
Amazon Sortation Center Warehouse Associate
Plainfield, IN · On-site
$21.75/hr
Amazon Sortation Center Warehouse Associate Location: Plainfield, IN Job opportunities vary by ... contact the Applicant-Candidate Accommodation Team (ACAT). You can reach us by phone at 888-435 ...
Amazon Sortation Center Warehouse Associate
Plainfield, IN · On-site
$21.75/hr
Amazon Sortation Center Warehouse Associate Location: Plainfield, IN Job opportunities vary by ... contact the Applicant-Candidate Accommodation Team (ACAT). You can reach us by phone at 888-435 ...
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
... as a primary contact point for both internal and external stakeholders, including engineers ... Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or ...
Contact Center Associate information
See Indiana salary details
$14.87 - $15.68
2% of jobs
$15.68 - $16.49
5% of jobs
$16.49 - $17.30
3% of jobs
$17.30 - $18.11
11% of jobs
$18.55 is the 25th percentile. Wages below this are outliers.
$18.11 - $18.92
7% of jobs
$18.92 - $19.73
7% of jobs
$19.73 - $20.55
4% of jobs
$20.55 - $21.36
5% of jobs
$21.36 - $22.17
3% of jobs
The median wage is $22.22 / hr.
$22.17 - $22.98
22% of jobs
$23.10 is the 75th percentile. Wages above this are outliers.
$22.98 - $23.79
29% of jobs
$14
$20
$23
How much do contact center associate jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for contact center associate in Indiana is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $22.88 per hour, depending on experience, location, and employer.
How does a contact center associate typically collaborate with other departments to resolve customer issues?
Contact Center Associates often work closely with teams such as technical support, billing, and product specialists to resolve complex customer inquiries. When an issue falls outside their direct expertise or authority, associates escalate cases or coordinate with the relevant department, ensuring accurate and timely solutions. Effective communication and documentation are essential, as associates need to relay customer details and follow up as needed to track progress. This collaborative environment helps associates learn about different business functions, potentially opening pathways for career advancement within the company.
What is a contact center associate?
Contact Center Associates are professionals who handle inbound and outbound customer interactions on behalf of a company, typically via phone, email, chat, or social media. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. Strong communication, problem-solving skills, and the ability to manage multiple tasks are essential for this role. Contact Center Associates play a key part in ensuring customer satisfaction and maintaining a positive company image.
What are the key skills and qualifications needed to thrive as a contact center associate, and why are they important?
To thrive as a Contact Center Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help associates deliver outstanding customer experiences. These skills ensure efficient issue resolution, enhance customer satisfaction, and support team performance in a fast-paced, service-oriented environment.
What are the most commonly searched types of Contact Center jobs in Indiana? The most popular types of Contact Center jobs in Indiana are:
What cities in Indiana are hiring for Contact Center Associate jobs? Cities in Indiana with the most Contact Center Associate job openings:
Full-time
Medical, Retirement
Re-posted 19 days ago
Amazon rating
7.4
Based on 7,079 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
Key job responsibilities
- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
- Performing on-call duties and participating in scheduled maintenance and change management activities
- Contributing to documentation and process improvement initiatives based on your analysis of operational issues
- Helping to train and onboard new team members
Physical requirements:
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
- Working in cramped and/or elevated locations
- Bending, lifting, stretching, and reaching
- Standing and walking for up to 8+ hours a day
- Ascending and descending ladders, stairs, and gangways safely and without limitation
- Work in a noisy environment
- Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
Essential Requirements:
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
A day in the life
As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you:
-Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
-Solve problems at their root and step back to understand the broader context
-Maintain service level agreements through the implementation of proactive issue detection and reporting
You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.
BASIC QUALIFICATIONS
- 1+ years of computer/server hardware troubleshooting or related IT experience
- High school or equivalent diploma
- Work a flexible schedule including weekends, nights, and holidays
PREFERRED QUALIFICATIONS
- Knowledge of network design, protocols and Layer 1/2 troubleshooting
- Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or experience in a relevant field (e.g., Computer Science, Networking Engineering)
- Experience managing work and priorities through a ticketing system
- Experience in a data center or other critical environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, IN, New Carlisle - 27.98 - 48.99 USD hourly
Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
Key job responsibilities
- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
- Performing on-call duties and participating in scheduled maintenance and change management activities
- Contributing to documentation and process improvement initiatives based on your analysis of operational issues
- Helping to train and onboard new team members
Physical requirements:
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
- Working in cramped and/or elevated locations
- Bending, lifting, stretching, and reaching
- Standing and walking for up to 8+ hours a day
- Ascending and descending ladders, stairs, and gangways safely and without limitation
- Work in a noisy environment
- Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
Essential Requirements:
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
A day in the life
As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you:
-Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
-Solve problems at their root and step back to understand the broader context
-Maintain service level agreements through the implementation of proactive issue detection and reporting
You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.
BASIC QUALIFICATIONS
- 1+ years of computer/server hardware troubleshooting or related IT experience
- High school or equivalent diploma
- Work a flexible schedule including weekends, nights, and holidays
PREFERRED QUALIFICATIONS
- Knowledge of network design, protocols and Layer 1/2 troubleshooting
- Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or experience in a relevant field (e.g., Computer Science, Networking Engineering)
- Experience managing work and priorities through a ticketing system
- Experience in a data center or other critical environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, IN, New Carlisle - 27.98 - 48.99 USD hourly
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US