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Contact Center Associate Jobs in Alabama (NOW HIRING)

Wawa

Customer Service Associate

Mobile, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa

Customer Service Associate

Fairhope, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa, Inc.

Customer Service Associate

Loxley, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa, Inc.

Customer Service Associate

Robertsdale, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa, Inc.

Customer Service Associate

Semmes, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa, Inc.

Customer Service Associate

Mobile, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa, Inc.

Customer Service Associate

Mobile, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa, Inc.

Customer Service Associate

Fairhope, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Safelite

Customer Advocate

Dothan, AL · On-site

$18/hr

Review orders from the national contact center and manage dealer part orders and special accounts ... Associates: Already a member of the Safelite team? Apply through your Workday account by searching ...

Five Below

Sales Associate

Huntsville, AL

$13 - $17.75/hr

... contact you for future opportunities.If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We're looking for candidates with a ...

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Showing results 41-60

All JobsContact Center Associate JobsContact Center Associate Jobs in Alabama

Contact Center Associate information

See Alabama salary details

$14

$19

$22

How much do contact center associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for contact center associate in Alabama is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $21.78 per hour, depending on experience, location, and employer.

How does a contact center associate typically collaborate with other departments to resolve customer issues?

Contact Center Associates often work closely with teams such as technical support, billing, and product specialists to resolve complex customer inquiries. When an issue falls outside their direct expertise or authority, associates escalate cases or coordinate with the relevant department, ensuring accurate and timely solutions. Effective communication and documentation are essential, as associates need to relay customer details and follow up as needed to track progress. This collaborative environment helps associates learn about different business functions, potentially opening pathways for career advancement within the company.

What is a contact center associate?

Contact Center Associates are professionals who handle inbound and outbound customer interactions on behalf of a company, typically via phone, email, chat, or social media. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. Strong communication, problem-solving skills, and the ability to manage multiple tasks are essential for this role. Contact Center Associates play a key part in ensuring customer satisfaction and maintaining a positive company image.

What are the key skills and qualifications needed to thrive as a contact center associate, and why are they important?

To thrive as a Contact Center Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help associates deliver outstanding customer experiences. These skills ensure efficient issue resolution, enhance customer satisfaction, and support team performance in a fast-paced, service-oriented environment.
What are the most commonly searched types of Contact Center jobs in Alabama? The most popular types of Contact Center jobs in Alabama are:
What cities in Alabama are hiring for Contact Center Associate jobs? Cities in Alabama with the most Contact Center Associate job openings:
Contact Center Associate jobs near you
Infographic showing various Contact Center Associate job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,275 per year, or $19.8 per hour.

Customer Service Associate

Wawa

Mobile, AL • On-site

$15 - $18.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Wawa rating

6.5

Company rating: 6.5 out of 10

Based on 1,118 frontline employees who took The Breakroom Quiz

8th of 47 rated convenience stores

Job description

Customer Service Associate (CSA)

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

What you'll do:

  • Greet and engage with customers to ensure their needs are met both quickly and courteously.
  • Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized.
  • Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
  • Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
  • Help keep our stores clean and safe by following all established policies, procedures, and guidelines.
  • Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits:

  • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs.
  • Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

  • Great communication and customer service skills.
  • Ability to thrive in a fast-paced environment and multitask like a pro.
  • Must be 16+ years old with reliable transportation.
  • Enjoy working in a team environment.

The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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