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Contact Center Associate Jobs in Mobile, AL (NOW HIRING)

Mississippi State University

Office Associate

Lucedale, MS · On-site

$14.25 - $19.25/hr

Center Operations Coordinator Minimum Qualifications: Education: High School diploma or GED ... Contact information for at least three professional references Screening Date: September 20, 2025 ...

Wawa, Inc.

Customer Service Associate

Mobile, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa, Inc.

Customer Service Associate

Mobile, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa, Inc.

Customer Service Associate

Loxley, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa, Inc.

Customer Service Associate

Fairhope, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa, Inc.

Customer Service Associate

Fairhope, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa, Inc.

Customer Service Associate

Robertsdale, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa, Inc.

Customer Service Associate

Semmes, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa, Inc.

Customer Service Associate

Mobile, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa

Customer Service Associate

Robertsdale, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com . Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa

Customer Service Associate

Loxley, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com . Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa

Customer Service Associate

Semmes, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com . Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa

Customer Service Associate

Mobile, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com . Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

Wawa

Customer Service Associate

Fairhope, AL · On-site

$15 - $18.75/hr

If you require an accommodation, please contact our Associate Service Center at asc@wawa.com . Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are ...

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Contact Center Associate information

See Mobile, AL salary details

$15

$21

$24

How much do contact center associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for contact center associate in Mobile, AL is $21.73, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $23.85 per hour, depending on experience, location, and employer.

What is a contact center associate?

Contact Center Associates are professionals who handle inbound and outbound customer interactions on behalf of a company, typically via phone, email, chat, or social media. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. Strong communication, problem-solving skills, and the ability to manage multiple tasks are essential for this role. Contact Center Associates play a key part in ensuring customer satisfaction and maintaining a positive company image.

How does a contact center associate typically collaborate with other departments to resolve customer issues?

Contact Center Associates often work closely with teams such as technical support, billing, and product specialists to resolve complex customer inquiries. When an issue falls outside their direct expertise or authority, associates escalate cases or coordinate with the relevant department, ensuring accurate and timely solutions. Effective communication and documentation are essential, as associates need to relay customer details and follow up as needed to track progress. This collaborative environment helps associates learn about different business functions, potentially opening pathways for career advancement within the company.

What are the key skills and qualifications needed to thrive as a contact center associate, and why are they important?

To thrive as a Contact Center Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help associates deliver outstanding customer experiences. These skills ensure efficient issue resolution, enhance customer satisfaction, and support team performance in a fast-paced, service-oriented environment.

What are the most commonly searched types of Contact Center jobs in Mobile, AL?

The most popular types of Contact Center jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Contact Center Associate jobs?

Cities near Mobile, AL with the most Contact Center Associate job openings:

Contact Center Associate jobs near you

Bookstore Clerk Part-time - George County Center

Mississippi Gulf Coast Community College

Perkinston, MS • On-site

Part-time

Re-posted 13 days ago

Job description

Position Information
Job Title Bookstore Clerk Part-time - George County Center Job Description
GENERAL STATEMENT OF FUNCTION: Reports to the Perkinston Bookstore Manager. Serve as Manager in absence of the Bookstore Manager and with day-to-day operations.
Job Duties
Perform cashiering duties that include processing customer sales, reconciling cash drawer at end of shift, preparing bank deposits and reconciling credit card sales.
Assist students by issuing textbooks and finding required materials.
Responsible for assisting in the ordering and receiving books, resale merchandise, instructional materials and bookstore supplies.
Merchandise maintenance in WINPRISM.
Maintain payroll records for bookstore personnel.
Prepare bookstore correspondence and notices.
Annual bookstore inventory.
Completing physical transfers between campuses.
Department billings reconciliation of payment.
P-Card reconciliation.
Issuing Banner Po's.
Receiving on Banner PO.
Shipping of order (online and physical transfer between campuses).
Physical receiving of merchandise and books.
Time cards -student workers, full time and Part time.
Back up Manager as needed.
Other duties as assigned by Bookstore Manager.
Mandatory Qualifications
M(1) Associate Degree in Business or related area.
M(2) Minimum of 3 years' experience in business related area including purchasing, inventory, and budgeting experience.
M(3) Experience in the retail industry with working knowledge of a point of sale system, both back office and cash register operations.
M(4) Proficient in the use of personal computers.
M(5) Excellent .customer service and communication skills.
Desirable Qualifications
D(1) Experience with SCT Banner.
D(2) Experience with Win prism POS systems.
D(3) Experience with textbook ordering and management
D(4) Experience dealing with the public.
D(5) Experience in an educational environment.
EEO Statement
Mississippi Gulf Coast Community College is an Equal Opportunity Employer and welcomes students and employees without regard to race, color, religion, national origin, sex, pregnancy, age, or qualified disability in its programs and activities. For further information, contact the Compliance Officer P.O. Box 609, Perkinston, Mississippi, 39573, telephone number 601-528-8735, email addresscompliance@mgccc.edu.
The College:
The Mississippi Gulf Coast Community College District serves a four-county area with three major campuses, the Community Campus and four centers including: Perkinston Campus, Perkinston, MS; Harrison County Campus, Gulfport, MS; Jackson County Campus, Gautier, MS. Additionally, Mississippi Gulf Coast Advanced Manufacturing and Technology Center, Gulfport, MS; Keesler Center, Biloxi, MS; West Harrison Center, Long Beach, MS; and George County Center, Lucedale, MS.
State and regional associations accredit Mississippi Gulf Coast Community College, and several programs are accredited nationally. Offerings include academic, technical degree, vocational skill and adult continuing education programs.
Classification Hourly
Posting Detail Information
Open Date 06/25/2025 Close Date Open Until Filled Yes Special Instructions to Applicants For more information on the position, please contact (Name, Address, Phone, and Email):
Dr. Chris Bagwell
MGCCC-George County Center
11203 Old Hwy 63
Lucedale, MS 39452
christopher.bagwell@mgccc.edu
601-766-6422

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