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Consumer Insight Research Jobs in Houston, TX (NOW HIRING)

Deloitte

Editor, Consumer Industry

Houston, TX · On-site

As an editor for Deloitte Insights, you'll work with subject matter specialists, researchers, data ... Editor, Consumer Industry - Senior Specialist | Deloitte Insights Deloitte Insights is Deloitte ...

MEXILINK INCORPORATED

COMMERCIAL MANAGER

Houston, TX · On-site

Utilize category, customer, and consumer insights to develop strategic brand positioning. * Ensure ... Analyze information from market research to identify emerging trends, consumer behaviors, and ...

ITW Car Care

Junior Chemist

Houston, TX

$21 - $28.25/hr

Support the translation of consumer insights, performance targets, and business needs into robust ... Collaborate with R&D Project Management to support technical execution and deliver project ...

SSI

TMT Insights Director

Houston, TX · On-site

Media & Consumer Tech * Software & Platforms * Telecommunications & Digital Infrastructure Our ... Produce research and analysis to inform the Practice's competitive position, growth opportunities ...

Riviana Foods

Brand Manager, Success

Houston, TX · Hybrid

Become an expert on consumer insights: demographics, purchase behavior, market segmentation ... Basic understanding of consumer research * Financial acumen, including P&L and ROI * Proficient ...

Riviana Foods

Brand Manager, Success

Houston, TX · On-site

Become an expert on consumer insights: demographics, purchase behavior, market segmentation ... Basic understanding of consumer research * Financial acumen, including P&L and ROI * Proficient ...

RPM Living

Director of Marketing

Houston, TX

Leveraging consumer insights knowledge and apply expertise to sales tactics * Develop and maintain ... Continually research and make recommendations on new opportunities and marketing channels Client ...

RPM Living

Director of Marketing

Houston, TX

Leveraging consumer insights knowledge and apply expertise to sales tactics * Develop and maintain ... Continually research and make recommendations on new opportunities and marketing channels Client ...

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Consumer Insight Research information

What are the key skills and qualifications needed to thrive as a consumer insight researcher, and why are they important?

To thrive as a Consumer Insight Researcher, you need strong analytical skills, proficiency in market research methodologies, and typically a degree in marketing, psychology, or a related field. Familiarity with data analysis tools such as SPSS, Qualtrics, or Tableau, as well as experience designing and interpreting surveys, is essential. Excellent communication, critical thinking, and curiosity help researchers translate data into actionable insights and effectively share findings with stakeholders. These skills and qualities are crucial for generating meaningful consumer insights that drive strategic business decisions.

What is the difference between Consumer Insight Research vs Consumer Data Analyst?

AspectConsumer Insight ResearchConsumer Data Analyst
Primary FocusUnderstanding consumer behaviors, motivations, and preferences to inform marketing strategiesAnalyzing consumer data sets to identify trends and patterns for business decision-making
Skills & ToolsQualitative research, survey design, focus groups, consumer psychologyData analysis, statistical tools, Excel, SQL, data visualization
Work EnvironmentMarket research firms, marketing departments, consulting agenciesCorporate, marketing agencies, data firms
Common TasksConducting interviews, focus groups, consumer segmentationData mining, reporting, trend analysis

While both roles analyze consumer information, Consumer Insight Research focuses on understanding consumer motivations and behaviors through qualitative methods, whereas Consumer Data Analysts primarily work with quantitative data to identify trends. Both roles are essential for developing effective marketing strategies but differ in approach and tools used.

How does a consumer insight researcher typically collaborate with marketing and product development teams?

Consumer Insight Researchers play a crucial role in bridging the gap between customers and internal teams. They work closely with marketing to tailor campaigns based on consumer behavior and preferences identified through research. Additionally, they collaborate with product development to inform new features or products, ensuring offerings align with real customer needs. Regular meetings, presentations, and data-driven workshops are common ways these collaborations occur, making strong communication skills essential.

What is consumer insight research?

Consumer insight research is the process of gathering and analyzing data about consumers’ behaviors, needs, motivations, and preferences to help businesses make informed decisions. This research uses a variety of methods, such as surveys, interviews, focus groups, and data analytics, to uncover patterns and trends in consumer behavior. The insights gained enable companies to tailor their products, services, and marketing strategies to better meet the needs of their target audiences and improve customer satisfaction.
What are popular job titles related to Consumer Insight Research jobs in Houston, TX? For Consumer Insight Research jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Consumer Insight Research jobs in Houston, TX look for? The top searched job categories for Consumer Insight Research jobs in Houston, TX are:
What cities near Houston, TX are hiring for Consumer Insight Research jobs? Cities near Houston, TX with the most Consumer Insight Research job openings:
Consumer Insight Research jobs near you

Consumer Experience Design Manager

Memorial Hermann Health System

Houston, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Memorial Hermann Health System rating

7.7

Company rating: 7.7 out of 10

Based on 286 frontline employees who took The Breakroom Quiz

160th of 887 rated healthcare providers

Job description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
The Consumer Experience Design Manager will be responsible for the design and oversight of consumer journeys and partner local and system level stakeholders to ensure the new vision is scaled accordingly. The incumbent will collaborate with cross-functional teams to find meaningful human-centered solutions to problems-building buy-in and consensus along the way. Responsible for working with patients, caregivers and internal stakeholders to conduct design research, gather insights, analyze data, then design best-in-class experiences and the transformational strategies that will realize them. Reports to the Director, Consumer Experience Design
The Consumer Experience Design Manager partners with operational and executive leaders to improve human-centered experiences across Memorial Hermann through research, journey mapping, process improvement, and service design. This role analyzes consumer feedback and experience data, identifies opportunities to optimize workflows, facilitates stakeholder collaboration, and supports the implementation of solutions that enhance patient and caregiver experiences. Candidates should have healthcare experience, strong project management and process improvement skills, and the ability to influence across diverse stakeholder groups. Healthcare experience is strongly preferred, clinical experience is a significant plus, and familiarity with Epic (reporting and/or workflows) and Lean Six Sigma methodology are highly valued. This position requires regular travel to Memorial Hermann locations throughout the Houston area and candidates must be based in or willing to relocate to Houston.Job Description
Must reside in the Greater Houston area and be able to travel to all Memorial Hermann locations.
Desired Skills
  • Healthcare experience strongly preferred, with a deep understanding of patient experience and clinical workflows; direct clinical experience (e.g., nursing, allied health) is a significant plus
  • Experience in consumer experience, service design, and process improvement, with proficiency in journey mapping, visualization, and design-thinking tools
  • Ability to analyze and interpret consumer feedback and survey data (e.g., Qualtrics)
  • Understanding or technical experience with Epic, particularly reporting and/or workflow design/build
  • Lean Six Sigma certification (Green Belt or higher preferred) or demonstrated experience applying Lean Six Sigma methodologies to process improvement
  • Strong project management and implementation skills
  • Experience facilitating workshops and collaborating with cross-functional stakeholders
  • Excellent communication, storytelling, and presentation skills, including executive-level audiences
  • Ability to identify opportunities, solve complex problems, and drive process optimization
  • Strong relationship-building skills with the ability to influence without direct authority
  • Comfortable working in ambiguous, fast-paced environments with multiple priorities

MINIMUM QUALIFICATIONS
Education: Required- Bachelor's degree from four-year college or university in Design, Communications, Social Science, or related area. Master's Degree preferred.
Licenses/Certifications: (None)
Experience / Knowledge / Skills:
  • Three (3) years of experience in journey mapping, service/experience design, customer experience strategy or related experience, training and/or education
  • Knowledge of contemporary trends in consumer-focused strategies
  • Highly-tuned oral and written communication skills
  • Proven ability to communicate complex ideas in a manner easy for others to understand, including storytelling and presentation skills suitable for C-suite executives
  • Experience using quantitative and qualitative analysis to drive decision-making
  • Skilled at synthesizing abstract ideas into actionable steps, with a demonstrated ability to think strategically, creatively and pragmatically
  • Ability to work with a diverse group of stakeholders, including patients, caregivers, physicians, operational leaders and support staff
  • Comfort with ambiguity
  • Knowledge of business processes and strong business acumen
  • Candidates should be proficient in design and/or journey mapping and visualization software

PRINCIPAL ACCOUNTABILITIES
  • Gather and analyze customer feedback to identify and quantify pain points, including shadowing/observing in the field, conducting interviews and designing surveys
  • Evaluate and map patient and staff experiences/journeys and processes
  • Facilitate workshops with stakeholder groups to identify pain points and brainstorm solutions
  • Effectively and confidently design and articulate future-state experiences and present observations and opportunities to Executive leadership
  • Lead consumer testing initiatives to substantiate effectiveness, prove value, and make the business case for scaling across the enterprise
  • Support implementation, including the development of short- and long-term goals, execution frameworks, and program evaluation metrics
  • Build relationships and work closely with leadership to develop a culture of patient-centered problem solving
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

What Memorial Hermann Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Memorial Hermann

Sourced by ZipRecruiter

The Memorial Hermann Southwest Hospital Women's Services is a magnet hospital as well as a level 3 designated facility with a blend of high-risk and community patients. This creates a fast-paced environment and a chance to work with a diverse population. Our Labor & Delivery unit has a low c-section rate and is extremely collaborative and close-knit. We have the ability to cross-train through all areas of Women's Services. We have a family-like atmosphere with an amazing amount of comradery, and our low turnover rates attest to this. Nurses here feel like they not only have autonomy but can also be advocates for their patients. MHSW not only prides ourselves on evidenced based practice, but nurses have a strong voice.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1907

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