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Consumer Insight Manager Jobs in Houston, TX (NOW HIRING)

Commercial Manager As a Commercial Manager, you will drive the growth and development of a ... Utilize category, customer, and consumer insights to develop strategic brand positioning. * Ensure ...

Market research respondents come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more!

Market research respondents come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more!

Market research respondents come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more!

Market research respondents come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more!

Market research respondents come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more!

Market research respondents come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more!

Market research respondents come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more!

Market research respondents come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more!

Market research respondents come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more!

Market research respondents come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more!

Market research respondents come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more!

Market research respondents come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more!

Market research respondents come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more!

Market research respondents come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more!

Market research respondents come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more!

Market research respondents come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more!

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Consumer Insight Manager information

See Houston, TX salary details

$50.6K

$92.8K

$127.5K

How much do consumer insight manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for consumer insight manager in Houston, TX is $92,762.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,400.00 and $103,600.00 per year, depending on experience, location, and employer.

What is the difference between Consumer Insight Manager vs Market Research Analyst?

AspectConsumer Insight ManagerMarket Research Analyst
Required CredentialsBachelor's degree in marketing, psychology, or related field; often prefers experience in consumer behaviorBachelor's degree in marketing, statistics, or related field; often requires proficiency in data analysis
Work EnvironmentCorporate marketing teams, consumer goods companies, retailResearch firms, consulting agencies, corporate marketing departments
Employer & Industry UsageUsed in consumer-focused industries to guide marketing strategiesUsed across industries for data collection and market trend analysis

The Consumer Insight Manager focuses on understanding consumer behaviors to inform marketing strategies, often leading teams and developing insights. In contrast, the Market Research Analyst primarily collects and analyzes data to identify market trends. Both roles require analytical skills and industry knowledge but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Consumer Insight Manager, and why are they important?

To thrive as a Consumer Insight Manager, you need strong analytical abilities, market research expertise, and a background in business, marketing, or social sciences, often supported by a relevant degree. Proficiency with data analysis tools like SPSS, Tableau, or Qualtrics, and experience in quantitative and qualitative research methodologies are typically required. Exceptional communication, critical thinking, and stakeholder management skills help translate data into actionable business strategies. These skills are essential to accurately interpret consumer behavior, inform decision-making, and drive competitive advantage for organizations.

What does a Consumer Insight Manager do?

A Consumer Insight Manager is responsible for gathering, analyzing, and interpreting data about consumer behaviors, preferences, and trends. They use this information to help companies understand their target audience and make informed decisions about marketing strategies, product development, and customer experiences. The role often involves conducting market research, analyzing survey results, and presenting actionable insights to stakeholders. By understanding consumers’ motivations and needs, they help businesses stay competitive and better meet customer expectations.

How does a Consumer Insight Manager typically collaborate with marketing and product teams to drive business decisions?

A Consumer Insight Manager frequently works cross-functionally, partnering closely with marketing and product teams to translate research findings into actionable strategies. They present insights from qualitative and quantitative research, helping team members understand customer needs, preferences, and pain points. By participating in strategy meetings and brainstorming sessions, they ensure that consumer perspectives are embedded in campaign development, product design, and overall business planning. This collaborative approach not only enhances the relevance of marketing efforts and product offerings but also supports data-driven decision making throughout the organization.
What are popular job titles related to Consumer Insight Manager jobs in Houston, TX? For Consumer Insight Manager jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Consumer Insight Manager jobs in Houston, TX look for? The top searched job categories for Consumer Insight Manager jobs in Houston, TX are:
What cities near Houston, TX are hiring for Consumer Insight Manager jobs? Cities near Houston, TX with the most Consumer Insight Manager job openings:
Consumer Experience Design Manager

Consumer Experience Design Manager

Memorial Hermann Health System

Houston, TX • On-site

Full-time

Posted 28 days ago


Memorial Hermann Health System rating

7.7

Company rating: 7.7 out of 10

Based on 286 frontline employees who took The Breakroom Quiz

157th of 885 rated healthcare providers


Job description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
The Consumer Experience Design Manager will be responsible for the design and oversight of consumer journeys and partner with our implementation team to ensure the new vision is scaled across the system. The incumbent will collaborate with cross-functional teams to find novel, patient-centered solutions to problems-building buy-in and consensus along the way. Responsible for working with patients, caregivers and internal stakeholders to conduct design research, gather insights, analyze data, then design best-in-class experiences and the transformational strategies that will realize them. Typically reports to the Vice President, Consumerism.
The Consumer Experience Design Manager partners with operational and executive leaders to improve human-centered experiences across Memorial Hermann through research, journey mapping, process improvement, and service design. This role analyzes consumer feedback and experience data, identifies opportunities to optimize workflows, facilitates stakeholder collaboration, and supports the implementation of solutions that enhance patient and caregiver experiences. Candidates should have healthcare experience, strong project management and process improvement skills, and the ability to influence across diverse stakeholder groups. Healthcare experience is strongly preferred, clinical experience is a significant plus, and familiarity with Epic (reporting and/or workflows) and Lean Six Sigma methodology are highly valued. This position requires regular travel to Memorial Hermann locations throughout the Houston area and candidates must be based in or willing to relocate to Houston.Job Description
Must reside in the Greater Houston area and be able to travel to all Memorial Hermann locations.
Desired Skills
  • Healthcare experience strongly preferred, with a deep understanding of patient experience and clinical workflows; direct clinical experience (e.g., nursing, allied health) is a significant plus
  • Experience in consumer experience, service design, and process improvement, with proficiency in journey mapping, visualization, and design-thinking tools
  • Ability to analyze and interpret consumer feedback and survey data (e.g., Qualtrics)
  • Understanding or technical experience with Epic, particularly reporting and/or workflow design/build
  • Lean Six Sigma certification (Green Belt or higher preferred) or demonstrated experience applying Lean Six Sigma methodologies to process improvement
  • Strong project management and implementation skills
  • Experience facilitating workshops and collaborating with cross-functional stakeholders
  • Excellent communication, storytelling, and presentation skills, including executive-level audiences
  • Ability to identify opportunities, solve complex problems, and drive process optimization
  • Strong relationship-building skills with the ability to influence without direct authority
  • Comfortable working in ambiguous, fast-paced environments with multiple priorities

MINIMUM QUALIFICATIONS
Education: Required- Bachelor's degree from four-year college or university in Design, Communications, Social Science, or related area. Master's Degree preferred.
Licenses/Certifications: (None)
Experience / Knowledge / Skills:
  • Three (3) years of experience in journey mapping, service/experience design, customer experience strategy or related experience, training and/or education
  • Knowledge of contemporary trends in consumer-focused strategies
  • Highly-tuned oral and written communication skills
  • Proven ability to communicate complex ideas in a manner easy for others to understand, including storytelling and presentation skills suitable for C-suite executives
  • Experience using quantitative and qualitative analysis to drive decision-making
  • Skilled at synthesizing abstract ideas into actionable steps, with a demonstrated ability to think strategically, creatively and pragmatically
  • Ability to work with a diverse group of stakeholders, including patients, caregivers, physicians, operational leaders and support staff
  • Comfort with ambiguity
  • Knowledge of business processes and strong business acumen
  • Candidates should be proficient in design and/or journey mapping and visualization software

PRINCIPAL ACCOUNTABILITIES
  • Gather and analyze customer feedback to identify and quantify pain points, including shadowing/observing in the field, conducting interviews and designing surveys
  • Evaluate and map patient and staff experiences/journeys and processes
  • Facilitate workshops with stakeholder groups to identify pain points and brainstorm solutions
  • Effectively and confidently design and articulate future-state experiences and present observations and opportunities to Executive leadership
  • Lead consumer testing initiatives to substantiate effectiveness, prove value, and make the business case for scaling across the enterprise
  • Support implementation, including the development of short- and long-term goals, execution frameworks, and program evaluation metrics
  • Build relationships and work closely with leadership to develop a culture of patient-centered problem solving
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

What Memorial Hermann Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Memorial Hermann

Sourced by ZipRecruiter

The Memorial Hermann Southwest Hospital Women's Services is a magnet hospital as well as a level 3 designated facility with a blend of high-risk and community patients. This creates a fast-paced environment and a chance to work with a diverse population. Our Labor & Delivery unit has a low c-section rate and is extremely collaborative and close-knit. We have the ability to cross-train through all areas of Women's Services. We have a family-like atmosphere with an amazing amount of comradery, and our low turnover rates attest to this. Nurses here feel like they not only have autonomy but can also be advocates for their patients. MHSW not only prides ourselves on evidenced based practice, but nurses have a strong voice.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1907