Consumer Insight Manager Jobs in Novi, MI (NOW HIRING)

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

The International Pricing & Revenue Management Director partners with Master Franchisee (MFZ) organizations and Domino’s Pizza International (DPI) teams to define, influence, and support pricing strategies that maximize revenue, profitability, and long-term market competitiveness.

This role will leverage data analytics, consumer insights, and competitive intelligence to optimize menu pricing, promotions, and value positioning while balancing brand perception and traffic. Acting as a trusted strategic advisor, the Director helps shape Domino’s international point of view on Pricing and Revenue Management, builds scalable knowledge and tools, and leads a high performing international pricing consulting team.

The ideal candidate will have a proven history of driving revenue growth through data-driven pricing strategies. and showcasing exceptional leadership, collaboration, and influencing abilities at senior levels across diverse markets. The role operates within a broad collaboration network, working alongside International Markets leadership, Business Teams, Brand and Digital COEs, and external aggregator partners.

GENERAL RESPONSIBILITIES

Strategic Pricing & Revenue Management:

• Support international markets in defining, refining, and optimizing pricing strategies to optimize revenue and profitability across all menu categories and channels.
• Provide hands‑on strategic pricing consulting to priority markets, from opportunity assessment through execution support.
• Leverage competitive benchmarking, market trends, and economic factors to inform pricing decisions.
• Collaborate with finance, marketing, operations, and supply chain teams to align pricing strategies with business objectives.
• Lead A/B testing and price elasticity studies to assess the impact of price changes on demand and profitability.
• Drive menu optimization initiatives to enhance overall value perception and sales mix.
• Utilize data analytics and modeling to evaluate pricing effectiveness and identify growth opportunities.
• Develop and track key pricing performance indicators (KPIs) to measure success.
• Conduct margin analysis to ensure price adjustments align with cost structures and profit goals while balancing long-term market share growth.
• Monitor industry trends, competitor pricing, and consumer behavior to stay ahead of market dynamics.
• Assess macroeconomic factors such as inflation, commodity costs, and wage trends to adjust pricing strategies.
• Lead and continuously improve consumer research methodologies to assess willingness to pay and to optimize menu pricing and coupon / offer constellation

Knowledge Development and Deployment:

• Develop and evolve pricing guidelines and frameworks to drive customer-centric and competition-aware pricing strategies and decisions in our international markets
• Consolidate learnings and best practices from U.S. and international markets into scalable frameworks, playbooks, and guidance.
• Develop and maintain standards, tools, and resources that enable markets to define consumer-validated and competition-informed pricing strategies and execute consistently and effectively across channels.
• Facilitate structured knowledge‑sharing forums to accelerate learning and adoption within DPI and across International Markets

Leadership & Cross-Functional Collaboration:

• Serve as the pricing thought leader, influencing senior executives and franchise partners.
• Oversee and develop partnerships with external Pricing or Revenue Management consulting firms or service providers.
• Work closely with marketing in DPI and MFZ organizations to align pricing with brand positioning, value messaging, and promotional strategy.
• Lead and recruit a strong team of pricing analysts and develop talent by offering constructive and actionable feedback and creating opportunities for learning.
• Foster a collaborative culture and lead with a unified and ambitious vision.
• Recognize, engage, and motivate team members.
• Encourage transparent communication and mutual respect among team members and stakeholders.

• Strong academic credentials, Bachelor’s Degree in Data Science, Statistics, Finance, Economics, Mathematics, Business Administration or other related field, Masters or MBA strongly preferred
• 15+ years of experience in pricing strategy, revenue management, or analytics, preferably in QSR, retail, or consumer goods.
• Strong analytical and financial acumen, with expertise in SQL, Excel, or similar data tools.
• Proven track record of driving revenue growth through data-driven pricing strategies:
• Experience with price elasticity modeling, A/B testing, and machine learning-driven pricing optimization is a plus.
• Experience designing, running and analyzing customer quantitative surveys to determine pricing strategies is advantageous.
• Demonstrated ownership to drive content and action through proactive problem-solving, pragmatism, and the ability to handle ambiguity with a continuous learning mindset.
• Solid project management skills and attention to detail.
• A history of leading and developing high-performance teams.
• Ability to thrive in a collaborative, complex cross-functional team environment.
• Exceptional communication and leadership skills, with the ability to influence senior stakeholders and franchise partners.
• Experience working across multiple Geographies and Regions

Benefits:
•    Paid Holidays and Vacation   
•    Medical, Dental & Vision benefits that start on the first day of employment
•    No-cost mental health support for employee and dependents
•    Childcare tuition discounts
•    No-cost fitness, nutrition, and wellness programs 
•    Fertility benefits
•    Adoption assistance
•    401k matching contributions   
•    15% off the purchase price of stock   
•    Company bonus   
 

All your information will be kept confidential according to EEO guidelines.