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Consumer Compliance Jobs (NOW HIRING)

Itau

CRA & Consumer Compliance Officer

Miami, FL · On-site

Position Summary The CRA & Consumer Compliance Governance Officer supports the CCO in maintaining the Bank's CRA and Consumer Compliance Programs, with a strong focus on U.S. banking regulations, OCC ...

ICCU

Consumer Compliance Analyst

Chubbuck, ID · On-site

The Consumer Compliance Analyst I supports the Credit Union's efforts to operate in compliance with federal and state consumer financial protection laws, regulations, and internal policies. This ...

Kikoff

Head of Consumer Compliance

San Francisco, CA · Hybrid

The Role Kikoff is seeking a Head of Consumer Compliance to lead and own our consumer protection compliance program. This is a senior leadership role responsible for ensuring that Kikoff's products ...

Kikoff

Head of Consumer Compliance

San Francisco, CA · On-site

The Role Kikoff is seeking a Head of Consumer Compliance to lead and own our consumer protection compliance program. This is a senior leadership role responsible for ensuring that Kikoff's products ...

Bank of Hawaii

Senior Compliance Officer

Honolulu, HI · On-site

$109K - $192K/yr

Provides direction for the Bank's Consumer Compliance Program. Assists the business units with developing and updating their respective compliance risk assessments, including identifying and ...

Bank of Hawaii

Senior Compliance Officer

Honolulu, HI · On-site

Under the direction of the Chief Compliance Officer, this position is responsible for implementing the Bank's Consumer Compliance Program. If applicable or appropriate, assists in business units ...

Crypto.com

Compliance Manager

Chicago, IL · Hybrid

$80K - $100K/yr

Support consumer compliance obligations, including Reg E (chargebacks, notice requirements, prepaid card and credit card compliance) and UDAAP * Own and maintain compliance policies and procedures ...

Crypto.com

Compliance Manager

Charleston, WV · Hybrid

$80K - $100K/yr

Support consumer compliance obligations, including Reg E (chargebacks, notice requirements, prepaid card and credit card compliance) and UDAAP * Own and maintain compliance policies and procedures ...

Cross River

VP, Privacy Compliance

Fort Lee, NJ · On-site

$200K - $220K/yr

Provide strategic direction for consumer compliance and privacy initiatives while ensuring alignment with the bank's business goals * Lead compliance risk assessments related to consumer protection ...

Five Star Bank

Lending Compliance Manager

Rochester, NY · On-site

$80K - $120K/yr

Prior Experience: 3+ years experience of bank consumer compliance, audit, or lending -OR- Required: * Education: Associate Degree * Prior Experience: 5+ years experience of bank consumer compliance ...

Cross River

VP, Privacy Compliance

Fort Lee, NJ · Hybrid

$200K - $220K/yr

Provide strategic direction for consumer compliance and privacy initiatives while ensuring alignment with the bank's business goals * Lead compliance risk assessments related to consumer protection ...

Five Star Bank

Lending Compliance Manager

Warsaw, NY · On-site

$80K - $120K/yr

Prior Experience: 3+ years experience of bank consumer compliance, audit, or lending -OR- Required: * Education: Associate Degree * Prior Experience: 5+ years experience of bank consumer compliance ...

Crypto.com

Compliance Manager

Tyler, TX · Hybrid

$80K - $100K/yr

Support consumer compliance obligations, including Reg E (chargebacks, notice requirements, prepaid card and credit card compliance) and UDAAP * Own and maintain compliance policies and procedures ...

Crypto.com

Compliance Manager

Chicago, IL · On-site

$80K - $100K/yr

Support consumer compliance obligations, including Reg E (chargebacks, notice requirements, prepaid card and credit card compliance) and UDAAP * Own and maintain compliance policies and procedures ...

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Consumer Compliance information

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$31.5K

$98.9K

$207.5K

How much do consumer compliance jobs pay per year?

As of Aug 5, 2026, the average yearly pay for consumer compliance in the United States is $98,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $115,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced in a consumer compliance role?

Professionals in Consumer Compliance often face the challenge of keeping up with constantly changing regulations and ensuring that organizational policies adapt accordingly. Balancing the enforcement of compliance standards with practical business operations can also present difficulties, requiring both regulatory expertise and problem-solving skills. Additionally, collaborating with multiple departments—such as legal, audit, and operations—demands strong communication and negotiation skills. Successfully navigating these challenges is key to minimizing legal risks and fostering a culture of compliance within the organization.

What is a consumer compliance?

A Consumer Compliance job involves ensuring that a financial institution adheres to laws and regulations designed to protect consumers. Professionals in this field review policies, monitor transactions, and assess risk to prevent violations. They also provide guidance to internal teams, conduct audits, and assist in regulatory reporting. The goal is to protect consumers from unfair or deceptive practices while minimizing legal and reputational risks for the organization.

What are the key skills and qualifications needed to thrive in the consumer compliance position, and why are they important?

To thrive in Consumer Compliance, you need a strong understanding of regulatory requirements, risk assessment, and financial services, typically backed by a degree in finance, business, or a related field. Familiarity with compliance management software, regulatory databases, and certifications such as CRCM (Certified Regulatory Compliance Manager) are often required. Attention to detail, critical thinking, and excellent communication are standout soft skills for this role. These abilities ensure organizations remain compliant, manage risk effectively, and maintain trust with consumers and regulatory bodies.

More about Consumer Compliance jobs
What cities are hiring for Consumer Compliance jobs? Cities with the most Consumer Compliance job openings:
What are the most commonly searched types of Consumer Compliance jobs? The most popular types of Consumer Compliance jobs are:
What states have the most Consumer Compliance jobs? States with the most job openings for Consumer Compliance jobs include:
What job categories do people searching Consumer Compliance jobs look for? The top searched job categories for Consumer Compliance jobs are:
Consumer Compliance jobs near you
Infographic showing various Consumer Compliance job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $98,949 per year, or $47.6 per hour.

CRA & Consumer Compliance Officer

Itau

Miami, FL • On-site

Full-time

Posted 16 days ago

Job description

Position Summary
The CRA & Consumer Compliance Governance Officer supports the CCO in maintaining the Bank's CRA and Consumer Compliance Programs, with a strong focus on U.S. banking regulations, OCC and FDIC supervisory expectations, regulatory examination readiness, and effective compliance risk management. The role supports governance across CRA, fair lending, mortgage, credit card, deposit, lending, privacy, UDAAP, complaints, electronic banking, and other applicable consumer protection requirements.
The position provides regulatory analysis, monitoring, reporting, and governance support to the CCO and management, working with business and control functions to identify risks, strengthen controls, support issue remediation, and maintain a well-documented, regulator-ready compliance framework.
Key Responsibilities
Community Reinvestment Act (CRA) Oversight
  • Support the CCO in maintaining the CRA Program, related policies, procedures, governance framework, and examination readiness.
  • Monitor CRA performance across lending, community development services, investments, volunteering, and charitable contributions.
  • Maintain CRA records, documentation, data integrity, performance metrics, and management reporting.
  • Coordinate CRA regulatory reviews and support reporting to senior management, committees, and the Board.
  • Monitor CRA regulatory developments and recommend practical program enhancements.

Consumer Compliance Oversight
  • Support the CCO in maintaining the Consumer Compliance Management System (CMS) and related governance framework.
  • Provide regulatory support across applicable consumer protection laws, including mortgage, credit card, deposit, lending, fair lending, privacy, UDAAP, complaint management, and electronic banking requirements.
  • Review consumer products, services, disclosures, marketing materials, customer communications, and new product initiatives for regulatory risk.
  • Support compliance monitoring, testing, regulatory change management, issue tracking, remediation, and consumer harm/root-cause analysis.
  • Coordinate support for consumer compliance examinations, supervisory inquiries, internal audits, and external reviews.
  • Translate regulatory requirements and supervisory expectations into practical controls, procedures, monitoring plans, and business guidance.

Governance, Risk & Reporting
  • Perform CRA and consumer compliance risk assessments and support maintenance of policies, procedures, and monitoring frameworks.
  • Prepare reports, dashboards, key risk indicators, training materials, and governance updates for management and Board committees.
  • Escalate significant compliance risks, regulatory concerns, control gaps, and remediation matters to the CCO.
  • Maintain examination-ready governance records, evidence, issue escalation, ownership, and remediation tracking.
  • Collaborate with Internal Audit, Risk Management, Legal, and business units to strengthen compliance governance.
  • Provide analysis on regulatory trends, supervisory priorities, and impacts to the Bank's products, services, controls, and strategic initiatives.

Qualifications
Education
  • Bachelor's degree in business, Finance, Accounting, Economics, Law, Risk Management, or a related field.
  • Master's degree or Juris Doctor (JD) preferred.

Experience
  • Minimum of 7-10+ years of progressive experience in U.S. banking regulatory compliance, consumer compliance, CRA, fair lending, compliance risk management, or regulatory examination support.
  • Strong working knowledge of U.S. banking laws, OCC and FDIC supervisory expectations, and consumer protection regulations applicable to national banks or federally supervised financial institutions.
  • Experience supporting CRA programs, consumer compliance governance, regulatory examinations, audits, monitoring, testing, risk assessments, and issue remediation.
  • Demonstrated ability to interpret complex regulations, supervisory guidance, examination findings, and enforcement trends into practical controls, procedures, and business requirements.
  • Experience preparing regulatory responses, management reports, Board or committee materials, monitoring results, and remediation documentation.
  • Experience in a community bank, regional bank, de novo bank, or similar financial institution preferred.

Certifications (Preferred)
  • Certified Regulatory Compliance Manager (CRCM)
  • Certified Community Reinvestment Act Professional (CCRAP) or similar CRA-related certification
  • Other relevant compliance, audit, or risk certifications

Compliance with Anti-Money Laundering and Bank Secrecy Act related principles, laws, rules and regulations, as well as Itau's related policies and procedures.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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