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Consulting Operations Manager Jobs in Toronto, ON

Surbanajurong

Operations Manager

Toronto, ON · Hybrid

What We're Looking For * 15+ years in operations leadership within architecture, design consulting, or AEC. * Strong knowledge of project lifecycle, financial controls, and risk management. * Proven ...

DMC Recruitment

Operations Manager

Richmond Hill, ON

CA$80K - CA$100K/yr

Operations Manager Construction - Glazing Greater Toronto Area $80,000-100,000 base salary ... However a human consultant makes the final decision on the suitability of every candidate for every ...

B+H Architects

Operations Manager

Toronto, ON · Hybrid

What We're Looking For * 15+ years in operations leadership within architecture, design consulting, or AEC. * Strong knowledge of project lifecycle, financial controls, and risk management. * Proven ...

Konrad

Marketing Operations Manager

Toronto, ON · Remote

About the Role As a Marketing Operations Manager, you'll take a leadership role in architecting ... You should be highly comfortable managing senior client relationships in a fast-paced consulting ...

Sephora

Operations Manager, Stores

Toronto, ON · On-site

CA$54K - CA$74K/yr

You will support a team of Operations Leads and Consultants and support their development and ... The Operations Manager reports directly to our Store Operations & Talent Assistant Store Director ...

SNC-Lavalin

Architecture Operations Manager

Toronto, ON · Hybrid

CA$120K - CA$145K/yr

We are seeking an Architecture Operations Manager to help grow an architectural and master planning ... Together, with our industry partners and clients, and our global team of consultants, designers ...

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Consulting Operations Manager information

See Toronto, ON salary details

$26.2K

$76.6K

$141.7K

How much do consulting operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for consulting operations manager in Toronto, ON is $76,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,102.00 and $94,479.00 per year, depending on experience, location, and employer.

What is a consulting operations manager?

Consulting Operations Managers are professionals who oversee the day-to-day operations of a consulting firm or division, ensuring that projects run smoothly and efficiently. They coordinate resources, manage budgets, streamline processes, and support consultants so they can focus on client work. Their role often includes improving workflow, implementing best practices, and monitoring key performance indicators to help the organization meet its business goals. Consulting Operations Managers act as a bridge between leadership and consulting teams, facilitating communication and operational excellence.

How does a consulting operations manager typically collaborate with consulting teams to improve project delivery?

A Consulting Operations Manager works closely with consulting teams to streamline processes, allocate resources efficiently, and ensure projects are delivered on time and within budget. This often involves facilitating communication between consultants and support functions, monitoring project progress, and implementing best practices for operational efficiency. By proactively identifying bottlenecks and providing solutions, they help consulting teams focus on delivering high-quality client outcomes while maintaining internal standards.

What are the key skills and qualifications needed to thrive as a consulting operations manager, and why are they important?

To thrive as a Consulting Operations Manager, you need expertise in project management, data analysis, and business process optimization, often supported by a bachelor's or master's degree in business or a related field. Familiarity with project management tools (such as Asana or MS Project), CRM systems, and certifications like PMP or Lean Six Sigma are commonly required. Strong leadership, communication, and problem-solving skills help foster team performance and client satisfaction. These competencies are critical for efficiently managing consulting projects, optimizing operations, and driving business growth.

What is the difference between Consulting Operations Manager vs Business Analyst?

AspectConsulting Operations ManagerBusiness Analyst
Required CredentialsBachelor's degree, project management certifications (PMP), industry experienceBachelor's degree, often in business, finance, or related fields; certifications like CBAP are common
Work EnvironmentOversees project operations within consulting firms or client organizationsAnalyzes business processes, gathers requirements, and supports project teams
Employer & Industry UsageConsulting firms, corporate clients across industriesCorporate, finance, healthcare, and technology sectors

The Consulting Operations Manager focuses on managing and optimizing consulting project operations, ensuring efficiency and client satisfaction. In contrast, a Business Analyst primarily analyzes business needs, documents requirements, and supports project implementation. Both roles require strong communication skills and industry knowledge but differ in scope and responsibilities.

Is consulting operations manager a high paying job?

Consulting operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, industry, and location. They often receive additional benefits such as bonuses and performance incentives, reflecting the seniority and strategic importance of the position.

What are popular job titles related to Consulting Operations Manager jobs in Toronto, ON?

For Consulting Operations Manager jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Consulting Operations Manager jobs in Toronto, ON look for?

The top searched job categories for Consulting Operations Manager jobs in Toronto, ON are:

Consulting Operations Manager jobs near you
Infographic showing various Consulting Operations Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $76,619 per year, or $36.8 per hour.

Service Operations Manager (Virtual Care)

Toronto, ON • On-site

Maple
1 - 10 employees
Learn more about Mapleexternal

Full-time

Medical, Dental, Life, Retirement

Re-posted 3 days ago

Job description

Build better healthcare together 
 
Maple's purpose is to meet the world's healthcare needs. We're Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we're proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of what's possible every day. 
 
Bold minds. Big impact.
 
A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, you'll do work that changes lives - including your own. 
The role
We're looking for a Service Operations Manager to join our Clinical and Customer Support Operations (CCSO) department. This is an individual contributor role within the CCSO Centre of Excellence, focused on designing, implementing and scaling high-quality virtual care services across Maple's platform.

You'll operate at the intersection of clinical operations and product-translating service strategy into scalable workflows and driving the successful rollout of new features and programs. You'll be a key driver of execution across CCSO initiatives, ensuring service delivery is operationally sound, ready for our network of practitioners, and aligned with where the organization is going.

This role is ideal for a systems thinker and builder-someone who enjoys solving complex operational problems and bridging strategy and execution in a fast-paced healthtech environment.
Your responsibilities

As the Service Operations Manager, you will:

  • Translate service models and product features into scalable workflows, SOPs and practitioner-facing processes

  • Support implementation and rollout of new services and features-including AI-enabled tools-making sure operations are ready and adoption goes smoothly

  • Drive alignment across cross-functional teams to keep patient and practitioner experiences consistent and high-quality

  • Help build the strategy to scale CCSO service delivery across primary care and care programs, partnering with Provider Network Operations (PNOps), Customer Support (CS) and Care Delivery Operations (CDO) on execution

  • Run regular workflow audits and iterative launch cycles to spot opportunities to improve efficiency, quality and experience

  • Monitor adoption, satisfaction and performance metrics for services and features-and turn insights into continuous improvement initiatives

  • Bring practitioner, patient and partner feedback into service design and iteration-you'll be the voice of both the practitioner and the customer in the room

  • Facilitate cross-functional planning, ideation workshops and the synthesis of operational insights to guide prioritization decisions

  • Help build out the interoperability roadmap by scanning the health tech landscape and recommending product enhancements that improve data exchange and care continuity

What success looks like
In your first 90 days, you'll build a strong understanding of Maple's current service models, workflows and product ecosystem. You'll establish relationships with key cross-functional partners, start contributing to active service design and rollout initiatives, and begin executing key components of the CCSO product roadmap-leading end-to-end rollout of new workflows and features and standing up the metrics and feedback loops needed to evaluate service performance.

Over the next 12 to 18 months, you'll drive measurable improvements in service adoption, satisfaction and operational efficiency, and play a key role in scaling new and existing services across our B2C and B2B channels. You'll inform the product roadmap for the rest of 2026 with a focus on quality of care, partner closely with Provider Network Operations to evolve our practitioner engagement strategy and contribute to the long-term direction of the Service Excellence function.
What you bring

  • Three or more years of experience in healthtech, consulting, operations or service design and implementation roles

  • A track record of executing cross-functional initiatives from concept to rollout

  • Strong systems thinking, with the ability to design and improve complex workflows

  • Strong analytical and business acumen-you can turn data insights into operational and service improvements that actually move the needle

  • Experience translating business, clinical or technical requirements into operational processes

  • A proven ability to manage multiple priorities and deliver results in a fast-paced environment

  • Excellent verbal and written communication skills, with the ability to deliver compelling presentations that influence and align stakeholders

  • Comfort working with AI tools-and a curiosity about how they can be applied to make service delivery faster, smarter and more scalable

  • Experience working with product teams or supporting product rollouts-nice to have

  • Familiarity with virtual care, digital health or regulated environments-nice to have

Play to your strengths. Finding the right fit goes both ways - so this section is yours to complete. When you join, you'll add the unique strengths you bring that aren't captured above.

How we'll support you

We recognise ourpeople's health is everything.That's why we take care of them. 

  • Maple for you and your family: 24/7 access to general practitioners, pediatrics, and mental health therapy for you and your family. Care starts on day one.

  • Comprehensive health coverage: Medical, dental, and life insurance because your peace of mind-and your loved ones-matter most.

  • Health Spending Account: Extra funds to cover the essentials that make a difference, from new glasses to specialised therapy.

  • Flex Benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses, or a one-time boost to your retirement savings. You choose what matters most.

  • Health Days: Life happens. We provide 10 dedicated days for rest, medical appointments, or caregiving, so you can show up at your best.

  • Destination Days: Work from anywhere. Enjoy the flexibility to work internationally in eligible countries for up to 5 days per year.

  • Group Retirement Savings Plan: We're here for the long haul. Invest in your future with our group retirement plan.

The details

  • Job type: Full-time

  • Hiring manager: Senior Manager, Virtual Care Services 

  • Location: Hybrid, 225 Richmond St W #201, Toronto, ON M5V 1W2

  • Start date: August 2026

  • Vacation: 3 weeks

  • Pay range: $93,500 - $104,500

Offers can vary depending on skills, experience, and readiness to meet Maple's expectations for this level. We encourage open conversations about pay. If you have questions about how compensation works at Maple, you're welcome to ask at any point in the interview process.

At Maple, we're committed to the safety and security of our platform. Please note that any offer of employment is subject to a criminal record check (EPIC) and identity verification. Additional checks, including employment or education verification, may be conducted depending on the requirements of the role.

Use of artificial intelligence

We don't currently use artificial intelligence (AI) or automated tools to screen, assess, or select candidates. Every application is thoughtfully reviewed by our Talent Acquisition team or hiring managers.

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