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Console Operator Jobs in Kentucky (NOW HIRING)

Our client is seeking a Main Console Operator to join its Enterprise IT Operations team. This position supports a mission-critical technology environment responsible for the continuous monitoring and ...

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The Main Console Operations (MCO) team falls under the Commonwealth of Kentucky Executive Branch, Finance and Administration Cabinet, Commonwealth Office of Technology (COT), Enterprise Operations ...

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Main Console Operator

Frankfort, KY · On-site

$18 - $20/hr

We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America ...

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Main Console Operator

Frankfort, KY · On-site

$18 - $20/hr

We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America ...

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Operator Technician

Bowling Green, KY

$17.75 - $23.50/hr

The Operator Technician sets up and operates the equipment to temper, anneal, or heat-treat ... console, sill plates, nameplates, pedals, speaker grills, buttons, window trim, and emblems.

Security Officer

Lexington, KY · On-site

$16 - $19/hr

Company Description Securitas USA's services include guarding services, patrols and inspections, access control, concierge and receptionist services, perimeter console operators, alarm response, and ...

... Dynamic Workload Console (DWC). Configure & Implement new TWS Predictive analytics features ... with IBM z/OS operating system Knowledge Catalog management, IBM system utilities Additional ...

The PBX Operator duties are to answer internal and external telephone calls in a friendly and ... Reading and using a moderately complex computer console, direct calls to continuously perform ...

The PBX Operator duties are to answer internal and external telephone calls in a friendly and ... Reading and using a moderately complex computer console, direct calls to continuously perform ...

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Console Operator information

See Kentucky salary details

$10

$17

$24

How much do console operator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for console operator in Kentucky is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by console operators during shift handovers, and how can they be managed effectively?

Console Operators often face challenges during shift handovers, such as ensuring thorough communication of ongoing issues, equipment statuses, and critical process changes. To manage these effectively, operators typically use detailed logbooks and standardized checklists, and participate in face-to-face briefings when possible. Being proactive in documenting information and asking clarifying questions during handover can help prevent misunderstandings and maintain smooth operations. Effective handovers are essential for safety, efficiency, and minimizing downtime in environments like control rooms or industrial plants.

What does a console operator do?

A console operator is responsible for monitoring and controlling computer systems, networks, or industrial equipment from a central control room or console. Their tasks often include responding to system alerts, troubleshooting issues, running routine checks, and ensuring systems run smoothly and efficiently. Console operators may work in industries such as IT, manufacturing, utilities, or broadcasting, and are essential for maintaining uninterrupted operations.

What are the key skills and qualifications needed to thrive as a console operator, and why are they important?

To thrive as a Console Operator, you need strong attention to detail, problem-solving abilities, and a high school diploma or equivalent, sometimes complemented by specialized training or technical certifications. Familiarity with control room systems, SCADA software, and monitoring tools is typically required. Effective communication, the ability to stay calm under pressure, and teamwork are essential soft skills for this role. These skills ensure safe, efficient operations and rapid response to issues in critical environments such as power plants or industrial facilities.

What is a console operator?

A console operator is responsible for operating the control board that controls lighting for stage presentations and film productions. In this career, your job duties include mixing lighting effects, operating the dimmer board, and using the computer to automate lighting effects. You also need to be able to service the dimmer console. The qualifications to have a career as a console operator include a high school diploma and some form of training as an electrician. However, the qualifications vary greatly by employer. Many accept work experience without the formal training. You also need strong organizational skills, technical ability, and a firm understanding of lighting design. This job title may also refer to the operator of a security console.

What are popular job titles related to Console Operator jobs in KY? For Console Operator jobs in KY, the most frequently searched job titles are:
Infographic showing various Console Operator job openings in Kentucky as of August 2026, with employment types broken down into 82% Full Time, 11% Part Time, and 7% Temporary. Highlights an 100% In-person job distribution, with an average salary of $35,786 per year, or $17.2 per hour.

Main Console Operator

Quantam

Frankfort, KY • On-site

Full-time

Medical, Retirement, PTO

Posted 2 days ago

New


Job description

Overview:
Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. Our client is seeking a Main Console Operator to join its Enterprise IT Operations team. This position supports a mission-critical technology environment responsible for the continuous monitoring and operation of enterprise IT infrastructure. The selected candidate MUST be willing to work 3rd shift hours.
The team provides 24/7 monitoring of critical IT systems and data center operations and serves as a primary point of contact for network and technology-related issues outside of normal business hours. The Main Console Operator will monitor enterprise systems, respond to alerts and outages, provide Tier 1 technical support, document incidents, and escalate issues when necessary.
Work Schedule
Third Shift - 40 Hours Per Week
  • Monday: 10:30 PM - 9:00 AM
  • Tuesday: 10:30 PM - 9:00 AM
  • Wednesday: 10:30 PM - 9:00 AM
  • Thursday: 10:30 PM - 9:00 AM
  • 30-minute unpaid lunch

Schedule times may occasionally be adjusted slightly to ensure team coverage but will remain within typical third-shift hours.
  • Fully onsite; telework is not authorized.
  • Open-office environment with shared workstations.
  • Business casual attire; jeans are permitted.
  • This team supports critical infrastructure operating 24 hours a day, 7 days a week and does not close due to weather-related conditions.
  • The selected candidate will complete an initial orientation and training period of at least one week during first-shift hours.
  • This position does not involve direct interaction with the general public in an official capacity.
Responsibilities
  • Monitor enterprise IT infrastructure, systems, applications, and services using web-based and computer-based monitoring tools.
  • Identify potential system, application, network, and infrastructure issues through proactive monitoring.
  • Create, update, and maintain detailed incident tickets and service requests related to system alerts, network outages, user issues, and other technology events.
  • Provide clear and detailed documentation of troubleshooting activities, findings, actions taken, and escalation efforts.
  • Communicate verbally and electronically with internal teams, government organizations, technical personnel, and other stakeholders regarding technology incidents and service interruptions.
  • Monitor the operational and environmental status of the client's data center.
  • Assist with controlling access to restricted data center areas, including processing access requests, assisting authorized visitors, and providing escorts when necessary.
  • Provide Tier 1 IT support for hardware, software, network, system, and user-related issues.
  • Perform initial troubleshooting and initiate escalation procedures when an issue requires additional technical support.
  • Track escalated incidents and maintain detailed notes within the client's IT Service Management system.
  • Safeguard sensitive information, systems, and equipment and help prevent unauthorized access, loss, or distribution.
  • Follow established IT policies, security procedures, operational standards, and applicable regulatory requirements.
  • Assist with physical changes, equipment maintenance, and other operational activities within the data center environment.
  • Perform additional duties supporting enterprise IT operations as needed.
Required Skills & Qualifications
  • Previous experience as a Desktop Support Technician, Help Desk Technician, IT Support Specialist, NOC Technician, or similar IT support professional.
  • Hands-on experience diagnosing and resolving hardware and software issues.
  • Strong technical troubleshooting and problem-solving abilities.
  • Working knowledge of Windows operating systems.
  • Familiarity with basic Windows networking and troubleshooting tools using Command Prompt and/or PowerShell.
  • Experience with Microsoft 365 applications, including:
    • Outlook
    • Teams
    • Word
    • Excel
    • SharePoint
    • PowerPoint
    • Microsoft 365 Copilot
  • Strong customer service and interpersonal skills.
  • Professional verbal and written communication abilities.
  • Strong attention to detail, particularly when documenting incidents and troubleshooting activities.
  • Ability to learn new technologies, procedures, and monitoring systems.
  • Ability to work effectively within a team while requiring limited direct supervision.
  • Self-motivated, dependable, and capable of maintaining reliable attendance.
  • Ability to occasionally adjust work hours when necessary to support team coverage.
  • Ability to successfully complete a required background investigation and fingerprinting process.
Preferred Qualifications
Experience in one or more of the following areas is highly desirable:
  • IT Service Management (ITSM) systems and ticket creation/documentation.
  • ServiceNow or similar ITSM platforms.
  • Network Operations Center (NOC) or enterprise IT operations.
  • Data center operations.
  • Enterprise infrastructure monitoring.
  • Active Directory.
  • Dynatrace or similar application/infrastructure monitoring platforms.
  • Windows System Center or similar enterprise management tools.
  • JavaScript and/or TypeScript programming.
  • Database operations and relational database fundamentals.
  • Application Programming Interfaces (APIs) and system integrations.

Skills:
IT,Active Directory,Powershell,Microsoft,Desktop Support,MCO