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Consignment Associate Jobs in Romulus, MI (NOW HIRING)

Customer Service Rep I

Ann Arbor, MI · On-site

$16 - $21.50/hr

Coordinate consignment inventory reconciliation with Logistics and Sales Managers * Participate in ... Associates degree required; Bachelor's degree preferred * Minimum of 4 years customer service ...

Customer Service Rep I

Ann Arbor, MI

$15.75 - $21.25/hr

Coordinate consignment inventory reconciliation with Logistics and Sales Managers * Participate in ... Associates degree required; Bachelor's degree preferred * Minimum of 4 years customer service ...

... and consignment locations. • Build and validate (cost, service) daily load plan through EFMS ... focuses on teamwork, associate development, training, and continuous improvement. We offer ...

... consignment locations. Build and validate (cost, service) daily load plan through EFMS, Topex, or ... focuses on teamwork, associate development, training, and continuous improvement. We offer ...

... carrier and consignment locations. Supports launch of new business, including systems and ... for associates. • Deliver associate orientation, training, performance reviews, and/or ...

Customer Service Rep I

Ann Arbor, MI · Hybrid

$15.75 - $21.25/hr

Coordinate consignment inventory reconciliation with Logistics and Sales Managers * Participate in ... Associates degree required; Bachelor's degree preferred * Minimum of 4 years customer service ...

Assists with the distribution of allocations, and pullbacks for the quarterly consignment review ... Bachelor's Degree preferred, Associate Degree (A.A) or equivalent from two-year college or ...

New

Consignment Associate information

What are the key skills and qualifications needed to thrive as a Consignment Associate, and why are they important?

To thrive as a Consignment Associate, you need strong organizational abilities, attention to detail, and basic retail or inventory management experience, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and consignment platform tools is typically required. Excellent customer service, communication, and problem-solving skills help you build rapport with consignors and buyers alike. These skills ensure efficient processing, accurate inventory management, and positive client experiences, which are vital for success in consignment retail environments.

What are some common challenges faced by Consignment Associates and how can they be managed effectively?

Consignment Associates often encounter challenges such as managing fluctuating inventory levels, accurately assessing the value of incoming items, and maintaining clear communication with consignors. To manage these effectively, it's important to develop strong organizational skills, become familiar with pricing trends, and use inventory management systems. Building rapport with consignors and customers also helps ensure smooth transactions and repeat business. Regular training and staying updated on industry best practices can further support success in this role.

What are Consignment Associates?

Consignment Associates are professionals who work with consignment stores or businesses to manage the intake, pricing, display, and sale of consigned goods, which are items sold on behalf of their owners. They evaluate items for quality and authenticity, handle customer inquiries, and help ensure that both consignors and customers have a positive experience. Consignment Associates also track inventory, process sales transactions, and may assist with marketing or merchandising tasks. Their role is key to ensuring a smooth operation and maximizing sales for both the store and the consignors.

What is the difference between Consignment Associate vs Retail Sales Associate?

AspectConsignment AssociateRetail Sales Associate
Required CredentialsHigh school diploma; experience in sales or customer serviceHigh school diploma; sales or customer service experience often preferred
Work EnvironmentConsignment stores, boutiques, or specialty shopsDepartment stores, retail outlets, or malls
Employer & IndustryConsignment shops, secondhand stores, luxury boutiquesRetail chains, department stores, specialty retailers

Consignment Associates typically work in consignment shops or boutiques, focusing on managing inventory and assisting customers with consigned items. Retail Sales Associates work in broader retail environments, selling a variety of products. Both roles require customer service skills and similar credentials, but their work settings and product focus differ.

What job categories do people searching Consignment Associate jobs in Romulus, MI look for? The top searched job categories for Consignment Associate jobs in Romulus, MI are:

Customer Service Rep I

Wacker Chemie AG

Ann Arbor, MI • On-site

$16 - $21.50/hr

Full-time

Posted 9 days ago


Job description

Ann Arbor, MI, USA, 48108
Posting Start Date: 4/20/26
Do you want to take responsibility and make a difference with your work? With your expertise, we can achieve great goals together. We are WACKER - Reliable. Determined. Ambitious. As one of the world's most research-intensive chemical companies, we've been making countless products that are an integral part of your everyday life possible for over 100 years. From vegan food to resource-efficient buildings to solar cells, we develop sustainable solutions that change the future.
To strengthen our team in Ann Arbor,
we are looking for you as a(n) Customer Service Rep I.
The customer service representative (CSR) plays a critical role withing the sales organization and collaborates extensively with Sales Managers, Supply Chain, Logistics, Credit, and various functions with the business.
The primary purpose of the position is to ensure the highest level of customer satisfaction by managing customer inquiries, overseeing order management, and maintaining positive relationships with customers.
Essential Functions for this Position
  • Assist Credit Department and Sales Managers with setting up new customer accounts in SalesForce and SAP
  • Maintain and update customer master data
  • Process and enter domestic and import (indent) orders
  • Monitor open orders and collaborate with Supply Chain and Logistics on exception management regarding sales orders, materials and deliveries.
  • Handle customer inquiries and requests efficiently. Track deliveries as needed.
  • Provide proactive communication to customers regarding order status
  • Maintain regular communication with Sales/Key Account Managers
  • Coordinate consignment inventory reconciliation with Logistics and Sales Managers
  • Participate in customer visits together with Sales Managers
  • Exception management as required; Manage customer inventory (VMI) and review customer electronic portals

Position Qualifications
  • Associates degree required; Bachelor's degree preferred
  • Minimum of 4 years customer service experience required
  • Up to 20% travel required
  • Proficiency with SAP or similar ERP software
  • Understanding of basic logistics processes
  • Strong computer skills, including Microsoft Office
  • Strong communication and documentation skills - written and verbal
  • Self-starter/ Self-motivated/ Team Player
  • Strong Customer- and Service- orientation
  • Excellent written and verbal communication skills
  • Ability to manage and resolve conflicts effectively