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Connexus Customer Service Representative Jobs in Decatur, GA

dbi

Customer Service Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

dbi

Customer Service Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

LoanMax Title Loans

Customer Service Rep

Riverdale, GA · On-site

$15 - $16/hr

Customer Service Representative Atlanta Title Loans 7437 Hwy 85 Riverdale, GA 30274 Pay Range $15.00- $16.00 per hour Bonus opportunities may be available where applicable but not guaranteed. Store ...

Legacy Veterinary hospital

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Customer Service Representative CSR

College Park, GA · On-site

$35K - $42K/yr

We are seeking an experienced, high-energy Customer Service Representative (CSR) to be the "Director of First Impressions" for our founding team. This isn't just a desk job--it's an opportunity to ...

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All JobsConnexus Customer Service Representative JobsConnexus Customer Service Representative Jobs in Decatur, GA

Connexus Customer Service Representative information

See Decatur, GA salary details

$9

$18

$26

How much do connexus customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for connexus customer service representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What does a Connexus Customer Service Representative do?

A Connexus Customer Service Representative assists customers with their inquiries, concerns, and technical issues related to Connexus products or services. They typically handle phone calls, emails, and chat messages, providing information, troubleshooting problems, and ensuring customer satisfaction. Representatives may also help with account management, billing questions, and guiding customers through Connexus systems. Their goal is to resolve issues efficiently while delivering a positive customer experience.

What are the key skills and qualifications needed to thrive as a Connexus Customer Service Representative?

To thrive as a Connexus Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and Microsoft Office Suite is typically required. Patience, active listening, and a customer-focused attitude help you stand out in this role. These skills ensure accurate information delivery, efficient issue resolution, and positive customer experiences, which are vital for company reputation and client retention.

What are some common challenges faced by Connexus Customer Service Representatives, and how are they typically addressed?

Connexus Customer Service Representatives often encounter challenges such as managing high call volumes, handling complex customer inquiries, and maintaining a positive attitude during difficult conversations. To address these, Connexus provides thorough training, access to a knowledge base, and ongoing support from supervisors and team leads. Representatives are encouraged to use active listening and problem-solving skills to resolve issues efficiently, and regular team meetings offer opportunities to share best practices and receive feedback. This collaborative environment helps employees develop resilience and continuously improve their service quality.

What is the difference between Connexus Customer Service Representative vs Connexus Customer Service Representative?

AspectConnexus Customer Service RepresentativeConnexus Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, office settings, remote optionsCall centers, office settings, remote options
Employer & Industry UsageUtility cooperative, customer support in energy sectorUtility cooperative, customer support in energy sector
Common Search & ComparisonCustomer service roles in energy/utilitiesCustomer service roles in energy/utilities

Both roles involve providing customer support within the energy or utility industry, requiring similar credentials and work environments. The primary difference lies in the specific job titles used by employers, but their responsibilities and qualifications are largely the same, making them interchangeable in most contexts.

What are popular job titles related to Connexus Customer Service Representative jobs in Decatur, GA?

For Connexus Customer Service Representative jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Connexus Customer Service Representative jobs in Decatur, GA look for?

The top searched job categories for Connexus Customer Service Representative jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Connexus Customer Service Representative jobs?

Cities near Decatur, GA with the most Connexus Customer Service Representative job openings:

Connexus Customer Service Representative jobs near you

Customer Service Representative

Hello Sunshine Travels

Atlanta, GA • On-site

$15.50 - $21/hr

Other

Re-posted 5 days ago

Job description

About the job Customer Service Representative
Remote Customer Service Representative
Location: Remote
Schedule: Flexible | Work From Home
About the Role
We are seeking a professional, detail-oriented, and client-focused Remote Customer Service Representative to join our growing team. In this role, you will work alongside experienced advisors to support clients throughout their experience by providing exceptional customer service, managing communications, and ensuring all details are handled accurately and efficiently.
This is an excellent opportunity for someone who enjoys helping others, staying organized, and working independently in a supportive remote environment.
Key Responsibilities

  • Provide outstanding customer support while assisting assigned advisors
  • Respond to client inquiries promptly and professionally
  • Coordinate schedules, confirmations, and follow-up communications
  • Maintain accurate client records and documentation
  • Monitor and manage client requests to ensure timely resolution
  • Deliver clear and consistent communication throughout the client experience
  • Assist with administrative tasks and coordination as needed
Qualifications
  • Excellent verbal and written communication skills
  • Strong customer service and problem-solving abilities
  • Highly organized with exceptional attention to detail
  • Comfortable working independently in a remote setting
  • Basic computer proficiency and ability to learn new systems
  • Professional, reliable, and self-motivated
What We Offer
  • Fully remote work environment
  • Flexible scheduling options
  • Comprehensive training and ongoing mentorship
  • Established systems and processes for success
  • Supportive team culture
  • Opportunities for advancement and professional growth

Ideal Candidate
You enjoy helping people, thrive in an organized environment, and take pride in providing exceptional service. If you're looking for a flexible remote opportunity with training, support, and room to grow, we'd love to hear from you.

Apply