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Connexus Customer Service Representative Jobs in Decatur, GA

Legacy Veterinary hospital

Be Seen First

Customer Service Representative CSR

College Park, GA · On-site

$35K - $50K/yr

We are seeking a high-energy, experienced Customer Service Representative (CSR) to serve as our "Director of First Impressions." This is much more than a desk job, you will play an essential role in ...

Arrow Exterminators

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external ...

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All JobsConnexus Customer Service Representative JobsConnexus Customer Service Representative Jobs in Decatur, GA

Connexus Customer Service Representative information

See Decatur, GA salary details

$9

$18

$26

How much do connexus customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for connexus customer service representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What does a Connexus Customer Service Representative do?

A Connexus Customer Service Representative assists customers with their inquiries, concerns, and technical issues related to Connexus products or services. They typically handle phone calls, emails, and chat messages, providing information, troubleshooting problems, and ensuring customer satisfaction. Representatives may also help with account management, billing questions, and guiding customers through Connexus systems. Their goal is to resolve issues efficiently while delivering a positive customer experience.

What are the key skills and qualifications needed to thrive as a Connexus Customer Service Representative?

To thrive as a Connexus Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and Microsoft Office Suite is typically required. Patience, active listening, and a customer-focused attitude help you stand out in this role. These skills ensure accurate information delivery, efficient issue resolution, and positive customer experiences, which are vital for company reputation and client retention.

What are some common challenges faced by Connexus Customer Service Representatives, and how are they typically addressed?

Connexus Customer Service Representatives often encounter challenges such as managing high call volumes, handling complex customer inquiries, and maintaining a positive attitude during difficult conversations. To address these, Connexus provides thorough training, access to a knowledge base, and ongoing support from supervisors and team leads. Representatives are encouraged to use active listening and problem-solving skills to resolve issues efficiently, and regular team meetings offer opportunities to share best practices and receive feedback. This collaborative environment helps employees develop resilience and continuously improve their service quality.

What is the difference between Connexus Customer Service Representative vs Connexus Customer Service Representative?

AspectConnexus Customer Service RepresentativeConnexus Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, office settings, remote optionsCall centers, office settings, remote options
Employer & Industry UsageUtility cooperative, customer support in energy sectorUtility cooperative, customer support in energy sector
Common Search & ComparisonCustomer service roles in energy/utilitiesCustomer service roles in energy/utilities

Both roles involve providing customer support within the energy or utility industry, requiring similar credentials and work environments. The primary difference lies in the specific job titles used by employers, but their responsibilities and qualifications are largely the same, making them interchangeable in most contexts.

What are popular job titles related to Connexus Customer Service Representative jobs in Decatur, GA?

For Connexus Customer Service Representative jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Connexus Customer Service Representative jobs in Decatur, GA look for?

The top searched job categories for Connexus Customer Service Representative jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Connexus Customer Service Representative jobs?

Cities near Decatur, GA with the most Connexus Customer Service Representative job openings:

Connexus Customer Service Representative jobs near you

Customer Service Representative (CSR 1)

Atlanta, GA • On-site

Kinsmith Finance
See more jobs at Kinsmith Financeexternal

$12 - $13/hr

Full-time

PTO

Re-posted 20 days ago

Job description

Description
Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, you'll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do
  • Greet and assist customers in person and by phone
  • Process loan applications and payments
  • Answer questions about accounts and loan options
  • Work with customers to find solutions if they become past due
  • Maintain accurate customer records
  • Work with your team to meet branch goals

What We're Looking For
  • Strong people and communication skills
  • Dependable and organized
  • Positive attitude and strong work ethic
  • Customer service or retail experience preferred

Why Work at Kinsmith
  • Monthly performance bonuses up to $1300
  • Paid training
  • Paid time off
  • Opportunities for promotion

Many of our managers started as Customer Service Representatives.
Qualified applicants should have:
  • Strong communication, organizational, and problem-solving skills.
  • Prior Finance, Retail, or Sales experience.
  • Ability to work beyond our standard weekday hours if necessary to meet business goals.
  • Basic Computer Proficiency
  • High school diploma or equivalent
  • Valid driver's license, reliable personal transportation

Apply