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Connexus Customer Service Representative Jobs in Decatur, GA

Openwork, LLC

Customer Service Rep

Norcross, GA

$15 - $20.50/hr

As a Customer Service Representative, you will be responsible for assisting clients with product information and order updates, and working closely with internal teams to ensure excellent service ...

AYS

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Customer Service Representative Job Overview: As a Customer Service Representative at AYS Inc, you will be responsible for providing excellent customer service to our clients and their customers. You ...

Da MaddHouze

Customer Service Representative

Cumberland, GA · On-site

$15.25 - $20.75/hr

A customer service representative/CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Da MaddHouze

Customer Service Representative

Cumberland, GA · On-site

$15.25 - $20.75/hr

A customer service representative/CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Clockwork Concepts

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

As a CSR, you will continuously strive to enhance the customer experience and promote brand loyalty. The job: The primary responsibility of this entry-level role is to meet with current and potential ...

Clockwork Concepts

Customer Service Representative

Atlanta, GA · On-site

$15.75 - $21.25/hr

As a CSR, you will continuously strive to enhance the customer experience and promote brand loyalty. The job: The primary responsibility of this entry-level role is to meet with current and potential ...

dbi

Customer Service Representative

Kennesaw, GA

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

AtWork!

Customer Service Representative

Marietta, GA · On-site

$18 - $21/hr

Customer Service Representative We are looking for experienced Customer Service Representative to support our growing e-commerce, retail, and distribution operations. This role is ideal for someone ...

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All JobsConnexus Customer Service Representative JobsConnexus Customer Service Representative Jobs in Decatur, GA

Connexus Customer Service Representative information

See Decatur, GA salary details

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$18

$26

How much do connexus customer service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for connexus customer service representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What does a Connexus Customer Service Representative do?

A Connexus Customer Service Representative assists customers with their inquiries, concerns, and technical issues related to Connexus products or services. They typically handle phone calls, emails, and chat messages, providing information, troubleshooting problems, and ensuring customer satisfaction. Representatives may also help with account management, billing questions, and guiding customers through Connexus systems. Their goal is to resolve issues efficiently while delivering a positive customer experience.

What are the key skills and qualifications needed to thrive as a Connexus Customer Service Representative?

To thrive as a Connexus Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and Microsoft Office Suite is typically required. Patience, active listening, and a customer-focused attitude help you stand out in this role. These skills ensure accurate information delivery, efficient issue resolution, and positive customer experiences, which are vital for company reputation and client retention.

What are some common challenges faced by Connexus Customer Service Representatives, and how are they typically addressed?

Connexus Customer Service Representatives often encounter challenges such as managing high call volumes, handling complex customer inquiries, and maintaining a positive attitude during difficult conversations. To address these, Connexus provides thorough training, access to a knowledge base, and ongoing support from supervisors and team leads. Representatives are encouraged to use active listening and problem-solving skills to resolve issues efficiently, and regular team meetings offer opportunities to share best practices and receive feedback. This collaborative environment helps employees develop resilience and continuously improve their service quality.

What is the difference between Connexus Customer Service Representative vs Connexus Customer Service Representative?

AspectConnexus Customer Service RepresentativeConnexus Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, office settings, remote optionsCall centers, office settings, remote options
Employer & Industry UsageUtility cooperative, customer support in energy sectorUtility cooperative, customer support in energy sector
Common Search & ComparisonCustomer service roles in energy/utilitiesCustomer service roles in energy/utilities

Both roles involve providing customer support within the energy or utility industry, requiring similar credentials and work environments. The primary difference lies in the specific job titles used by employers, but their responsibilities and qualifications are largely the same, making them interchangeable in most contexts.

What are popular job titles related to Connexus Customer Service Representative jobs in Decatur, GA?

For Connexus Customer Service Representative jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Connexus Customer Service Representative jobs in Decatur, GA look for?

The top searched job categories for Connexus Customer Service Representative jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Connexus Customer Service Representative jobs?

Cities near Decatur, GA with the most Connexus Customer Service Representative job openings:

Connexus Customer Service Representative jobs near you

Customer Service Rep

Norcross, GA

Openwork, LLC
See more jobs at Openwork, LLCexternal

$15 - $20.50/hr

Contractor

Re-posted 9 days ago

Job description

Openwork is currently assisting a local client in their search to fill a Customer Service Representative job in Norcross. As a Customer Service Representative, you will be responsible for assisting clients with product information and order updates, and working closely with internal teams to ensure excellent service throughout the cabinetry order process. Apply Now if you meet the qualifications listed below!

Shift: Monday-Friday 8:00am-5:00pm 

Responsibilities for this Customer Service Representative job include:
  • Respond to customer inquiries via phone, email, and in person in a timely manner
  • Process orders, quotes, and service requests accurately
  • Collaborate with sales team to ensure customer expectations are met
  • Keep up with Excel Spreadsheets 

Qualifications:
  • Customer service experience
  • Strong communication, problem-solving, and organizational skills
  • Proficiency in Microsoft Office Suite
  • Bilingual Spanish & English preferred but not required 

Additional Information:
• Contract to hire opportunity 

Click on Apply Now to be considered for this Customer Service Representative job in Norcross or you can visit our website openwork.com to search for other opportunities that are currently available.

EOE