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Connectwise Jobs in Tennessee (NOW HIRING)

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Solutions Architect

Murfreesboro, TN · On-site +1

$54.25 - $71.50/hr

ConnectWise PSA and/or CPQ * Data Center Technologies * IOT Endpoints * Computing Devices, Smart Boards, Climate Control, Digital Signage, Interactive Kiosks, Smart Lighting, Analytics * Network ...

Lyra Technology Group

Account Manager

Knoxville, TN · On-site

Proficiency with HubSpot or a comparable CRM; ConnectWise or PSA experience preferred. * Strong organizational discipline across a multi-client portfolio: you manage cadences, follow through ...

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How much do connectwise jobs pay per year?

As of Sep 5, 2026, the average yearly pay for connectwise in Tennessee is $51,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $54,000.00 per year, depending on experience, location, and employer.

What is a ConnectWise?

A ConnectWise job typically refers to a role that involves working with ConnectWise, a business management and automation software used by IT service providers and managed service providers (MSPs). These roles can include positions such as system administrators, help desk technicians, ConnectWise consultants, and support specialists. Employees in these roles are responsible for configuring, managing, and troubleshooting ConnectWise products like ConnectWise Manage, Automate, and Control. They may also provide training and support to end users, optimize workflows, and integrate ConnectWise with other business tools.

What does a ConnectWise administrator do?

A typical day as a ConnectWise Administrator involves managing and optimizing the ConnectWise platform, supporting internal teams, and responding to technical issues or service requests. You'll regularly configure workflows, onboard new employees, maintain documentation, and ensure integrations with other business applications are functioning correctly. Collaboration is key, as you'll work closely with help desk staff, project managers, and sometimes clients to resolve issues and improve IT service processes. This dynamic role offers opportunities for continual learning and exposure to a wide range of IT systems.

What are the key skills and qualifications needed for a ConnectWise position?

To thrive in a ConnectWise Administrator or Specialist role, you should have a strong grasp of IT service management, troubleshooting, and a background in computer science or information technology. Experience with ConnectWise Manage, Automate, or similar PSA/RMM platforms, along with relevant certifications such as CompTIA A+ or ITIL, is highly valued. Strong problem-solving abilities, attention to detail, and communication skills help you excel in a collaborative, client-focused environment. These skills help ensure effective system integration, smooth service delivery, and high customer satisfaction in managed services or IT support teams.

Is ConnectWise a good company to work for?

ConnectWise is a technology company that offers roles in IT management, software development, and customer support. Employees generally cite a collaborative environment, opportunities for skill development, and a focus on innovation, though experiences can vary by position and location.

Is ConnectWise difficult to learn?

ConnectWise is a platform used by IT professionals, and learning it involves understanding its tools for remote management, ticketing, and automation. The difficulty depends on prior experience with similar software and technical skills, but training resources and certifications are available to facilitate learning. It generally requires some technical background but can be mastered with dedicated effort.

What can you do with Connectwise?

ConnectWise is a platform used by IT service providers and managed service providers to automate business operations, manage client relationships, and streamline service delivery. It offers tools for ticketing, remote monitoring, billing, and project management, often integrated with other IT management tools. Users typically require technical knowledge and may pursue certifications to maximize its capabilities.

What are the most commonly searched types of Connectwise jobs in Tennessee?

The most popular types of Connectwise jobs in Tennessee are:

What are popular job titles related to Connectwise jobs in Tennessee?

For Connectwise jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Connectwise jobs in Tennessee look for?

The top searched job categories for Connectwise jobs in Tennessee are:

What cities in Tennessee are hiring for Connectwise jobs?

Cities in Tennessee with the most Connectwise job openings:

Connectwise jobs near you
Infographic showing various Connectwise job openings in Tennessee as of August 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 77% Physical, 5% Hybrid, and 18% Remote job distribution, with an average salary of $51,482 per year, or $24.8 per hour.

Solutions Architect

Career Site

Murfreesboro, TN • On-site, Remote

$54.25 - $71.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 25 days ago

Job description

General Summary of Position:

The Solution Architect's role is one to utilize their technology background to lead the consultative discovery of the client/prospect's business goals, objectives, and challenges and to translate them into effective technology and services solutions. The SA plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. Qualified candidates will possess deep experience in the communications and/or network industry in a sales-oriented, technical solution design and architecture role, with an emphasis on various network architectures, IoT, Smart Office, managed services, and mobility solutions.

Duties and Responsibilities:

  • Serve as the technical design and architectural expert across the Granite solutions portfolio
  • Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities
  • Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives
  • Serve as a deal architect for multi-faceted, multi-technology solutions
  • Partner with other company subject matter experts to build the customer solution
  • Develop and deliver technical presentations with customers and tailor content to audience as appropriate
  • Author and deliver solution designs, scope of work (SOWs) and technical project plans incorporating service and program management activities.
  • Understand the competitive landscape and can clearly articulate the technical differentiation and value proposition associated with the Granite solutions versus its competitors.
  • Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up.

Required Qualifications:

  • BS or BA in Engineering or Computer Science or equivalent work experience
  • Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client's needs into technology solutions
  • 10+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.)
  • Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, scopes of work and/or technical project plans are required.
  • Experience in the development and implementation of IT and/or Managed Services solutions with accountability for end-to-end delivery
  • Ability to present both technical and non-technical information to broad audiences
  • Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions to customers.
  • Effective written communication skills.
  • Current and valid industry certifications in one or more of the following required
    • BICSI - Registered Communications Distribution Designer (RCDD)

Preferred Qualifications:

  • Proven experiencewith one or more of the following technologies and/or service solutions:
    • ConnectWise PSA and/or CPQ
    • Data Center Technologies
    • IOT Endpoints
      • Computing Devices, Smart Boards, Climate Control, Digital Signage, Interactive Kiosks, Smart Lighting, Analytics
    • Network Architecture
      • Working knowledge of the following
        • Routers, VPN and Firewall- Cisco and Fortinet
        • Switches- Cisco, HP
        • WAN- SDWAN, PTP, MPLS and VPN Topologies
        • Data Centers- Cloud (UCaaS), Hypervisors, Server Farms, SAN, Leaf-Spine Topology
        • Wireless- Cisco/Meraki, HP/Aruba, Aerohive, Ruckus
      • Network Assessment Tools -Netformx, Ekahau, AirMagnet, iBwave, SolarWinds
    • Managed Services
      • Managed Wi-Fi
      • IaaS (Infrastructure as a Service)
      • NaaS (Network as a Service)
  • Current and valid industry certifications in one or more of the following preferred
    • BICSI - Data Center Design Consultant (DCDC)
    • Cisco/Meraki
    • HP/Aruba
    • TOGAF
    • ITIL
    • CompTia

*Preferred Hybrid out of Murfreesboro, TN or Remote*

#LI-SM1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

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