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Confluence Admin information

What is a Confluence Admin?

Confluence Admins are professionals responsible for managing and maintaining the Atlassian Confluence platform within an organization. They handle user permissions, configure spaces, set up integrations, and ensure that the system runs smoothly and securely. Their role often includes troubleshooting issues, supporting users, and implementing best practices to optimize collaboration and content management. Confluence Admins play a critical role in enabling teams to effectively share knowledge and collaborate on projects.

What are common challenges Confluence Admins face when managing user permissions, and how can they be addressed?

Confluence Admins often encounter challenges in managing user permissions, such as balancing security with accessibility and ensuring users have the appropriate access to spaces and pages. Misconfigured permissions can lead to sensitive information exposure or workflow disruptions. To address these issues, admins should regularly audit permission schemes, communicate with space owners about access needs, and leverage Confluence's built-in reporting tools to monitor changes. Establishing clear guidelines for permission requests and changes also helps maintain a secure and efficient collaboration environment.

What can a Confluence admin do?

A Confluence admin manages and maintains the Confluence platform, including user permissions, space configurations, and content organization. They troubleshoot issues, implement security settings, and customize the environment to meet organizational needs, often using administrative tools and understanding permissions structures.

How do I get to Confluence admin?

To access Confluence admin, you need to have administrative permissions and log in with an account that has admin rights. Once logged in, click on the settings or gear icon in the top-right corner and select 'Confluence Admin' or 'Administration' from the dropdown menu. Admins can manage site settings, user permissions, and add-ons through the admin console.

What skills and qualifications are needed to be a Confluence Admin?

To thrive as a Confluence Admin, you need expertise in Atlassian Confluence configuration, user management, and permissions, usually backed by experience in IT administration or a related field. Familiarity with Atlassian ecosystem tools, plugin management, scripting, and relevant certifications like Atlassian Certified Confluence Administrator are highly valued. Strong problem-solving, communication, and training skills help you support users and collaborate with cross-functional teams. These skills ensure the platform is optimized, secure, and effectively supports organizational knowledge management.

What is the difference between Confluence Admin vs Jira Administrator?

AspectConfluence AdminJira Administrator
CredentialsTypically requires Atlassian certifications or experience with ConfluenceOften holds Atlassian certifications or experience with Jira
Work EnvironmentManages Confluence collaboration platform, content, permissionsManages Jira project tracking, workflows, permissions
Employer & Industry UsageUsed in organizations for documentation and knowledge managementUsed for issue tracking, project management in various industries

Both roles involve managing Atlassian tools, but Confluence Admin focuses on content and collaboration, while Jira Administrator handles project workflows and issue tracking. They often work together but have distinct responsibilities within the Atlassian ecosystem.

Is Confluence Admin difficult to learn?

Confluence Admin is a role that involves managing and configuring Atlassian Confluence, a collaboration platform. Learning the role requires understanding the platform's features, permissions, and administration tools, which can be learned through training, documentation, and hands-on experience. Familiarity with basic IT concepts and some scripting can facilitate the learning process, but many find it manageable with dedicated effort.
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Confluence Admin jobs near you

Clinical Account Manager (Tennessee/North Carolina)

Cleerly

Nashville, TN • On-site, Remote

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About Cleerly

We're Cleerly – a healthcare company that's revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world's leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location.

Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly's solutions are supported by more than a decade of performing some of the world's largest clinical trials to identify important findings beyond symptoms that increase a person's risk of heart attacks.

At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description.

While we are mostly a remote company, travel is required for some team meetings and cross function projects typically once per month or once per quarter, for some roles like sales or external facing roles travel could be up to 90% of the time.
Cleerly is committed to providing safe and effective medical software that meets customer needs and our intended use. The adherence to all applicable regulatory and statutory requirements establishes a clear framework for setting measurable quality objectives. Our commitment to continually improving our products and processes proactively manages risks, ensuring ongoing compliance throughout the entire software lifecycle. Understanding this role's relevance and importance is critical to achieving Cleerly's quality objectives.

About the Opportunity

Our commercial team is growing and looking for a Clinical Account Manager based in Nashville/Raleigh
to help support our growth. You will play a critical role in supporting Cleerly's growth and
success of current clients/partners by making sure they understand our product offerings and
helping patients get Cleerly scans. Reporting to the Regional Director of Sales, this role will be
working with clinical partners to find expansion opportunities as well as to provide ongoing
clinical education to grow existing Cleerly accounts.


You will be responsible for identifying growth opportunities, maintaining relationships with
existing high-value partners, and representing Cleerly as a leader in the industry to positively
impact the lives of millions. The ideal candidate is highly motivated, has a clinical background, is
client focused, result-oriented, and mission-driven. You will work with clinics to ensure that they
are extremely successful with Cleerly's cardiovascular diagnostic technology by proactively
supporting, educating, and providing high customer satisfaction. This is a customer- facing role
with a primary focus on spending time with customers including Cardiologists. This is a
field-based role, but you must be based in or near Nashville/Raleigh, as it will be a key market in
your assigned territory.

Responsibilities

  • Manage and maintain relationships with clinical partners to make sure they understand
    Cleerly and how Cleerly helps Providers in their treatment decisions for patients.

  • Account development - Experience building and supporting strong clinical programs is
    preferred.

  • Clinical / technical proficiency - Quick learner able to grasp new clinical/technical
    information and then disseminate to customers.

  • Develop relationships with key account stakeholders, to include admin, admin support,
    key cardiologists, key referring physician practices, and key strategic personnel to drive
    awareness of Cleerly's offerings and promote adoption.

  • Customer-focused mentality.

  • Drive new product and technology introductions for existing customers.

  • Develop a qualified lead funnel within the existing base. Regular activities consist of
    formal presentations, peer-to-peer education, new physician training, and driving
    physician education.

  • Use Salesforce.com to manage administrative tasks.

  • Travel to various provider sites within a territory 50-80% of the time including the following states: NC, TN

Requirements

  • Degree from accredited college/university.
  • 5+ years of related sales or clinical experience (PA, NP, DNP or RN).
  • Prior experience in medical device, cardiology pharmaceuticals, cardiology
    radio-pharmaceuticals, hospital, or medical software is highly desired.
  • Highly coachable with the ability to learn and communicate complex programs and value
    propositions.
  • Strong interpersonal and relationship-building skills, polished communications, the ability
    to manage multiple customer and internal company interactions.
  • Effective project management skills while embracing change and driving solutions in
    otherwise chaotic environments.
  • Exceptional written and verbal communication skills.
  • A hard-worker, self-motivator with can-do approach and bias for action.
  • Highly responsive with the ability to interpret appropriate next step actions.
  • Ability to collaborate cross-functionally with both internal and external stakeholders
    across a vast geographic region.
  • Experience with introducing new cardiovascular technologies into hospitals is highly
    desired.
  • Ability to accurately assess and understand different stakeholders needs/wants. Process
    cross functional agendas and adjust strategy to achieve desired outcomes.
  • Grit, high integrity, values-based work ethic.

The base salary range for this role is aligned to market benchmarks and determined by experience, skills, and internal equity.

This role is eligible for annual On Target Commission, resulting in the following base salary and Total Target Compensation (TTC) ranges:

  • Base Salary: $130,000 - $140,000
  • Commission: $90,000
  • TTC: $220,000 - $230,000

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

Working at Cleerly takes HEART. Discover our Core Values:

  • H: Humility- be a servant leader
  • E: Excellence- deliver world-changing results
  • A: Accountability- do what you say; expect the same from others
  • R: Remarkable- inspire & innovate with impact
  • T: Teamwork- together we win

Don't meet 100 percent of the qualifications? Apply anyway and help us diversify our candidate pool and workforce. We value experience, whether gained formally or informally on the job or through other experiences. Job duties, activities and responsibilities are subject to change by our company.

OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

For more information see our Privacy Policy (https://cleerlyhealth.com/privacy-policy). All official emails will come from @cleerlyhealth.com email accounts.

#Cleerly