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Conflict Resolution Jobs in Massachusetts (NOW HIRING)

Domino's

Manager in Training (MIT) Ayer MA

Ayer, MA · On-site

$19.25 - $24.25/hr

... conflict resolution skillsAbility to operate all equipment and take inventory*Must be at least 18 years old and pass a drug & background check.Job Types: Full-time, Part-time

Domino's

Manager in Training (MIT)

Lee, MA · On-site

$18.50 - $23.50/hr

... conflict resolution skillsAbility to operate all equipment and take inventory*Must be at least 18 years old and pass a drug & background check.Job Types: Full-time, Part-time

Domino's

Manager in Training (MIT) - Athol, MA

Athol, MA · On-site

$18.25 - $22.75/hr

... conflict resolution skillsAbility to operate all equipment and take inventory*Must be at least 18 years old and pass a drug & background check.Job Types: Full-time, Part-time

Domino's

Manager in Training (MIT)

Lee, MA · On-site

$18.50 - $23.50/hr

Solid interpersonal and conflict resolution skills * Ability to operate all equipment and take inventory *Must be at least 18 years old and pass a drug & background check. Job Types: Full-time, ...

Domino's

Manager in Training (MIT) #3756

Athol, MA · On-site

$18.25 - $22.75/hr

Solid interpersonal and conflict resolution skills * Ability to operate all equipment and take inventory *Must be at least 18 years old and pass a drug & background check. Job Types: Full-time, ...

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How much do conflict resolution jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for conflict resolution in Massachusetts is $30.48, according to ZipRecruiter salary data. Most workers in this role earn between $25.19 and $37.26 per hour, depending on experience, location, and employer.

What is conflict resolution?

Conflict resolution is the process of resolving disagreements or disputes between two or more parties in a constructive manner. It involves identifying the underlying issues, facilitating open communication, and working toward mutually acceptable solutions. Skilled conflict resolution helps maintain positive relationships, improves teamwork, and can prevent escalation of problems in both personal and professional settings.

What are some common challenges faced by professionals in conflict resolution roles, and how can they be addressed?

Professionals in conflict resolution often encounter challenges such as managing emotionally charged situations, navigating power imbalances, and maintaining neutrality between parties. These issues can be addressed by developing strong active listening skills, practicing empathy, and adhering to established ethical guidelines. Continuous professional development, peer support, and supervision also help practitioners refine their techniques and maintain resilience in high-pressure scenarios.

What are the key skills and qualifications needed to thrive in conflict resolution, and why are they important?

To thrive in Conflict Resolution, you need expertise in negotiation, mediation, and problem-solving, often supported by a background in psychology, law, or human resources. Familiarity with conflict resolution frameworks, mediation software, and relevant certifications such as Certified Mediator are valuable assets. Strong interpersonal skills, emotional intelligence, and active listening set outstanding professionals apart in this field. These competencies are crucial for effectively resolving disputes, fostering positive relationships, and maintaining a productive environment.

What is the difference between Conflict Resolution vs Mediator?

AspectConflict ResolutionMediator
Primary RoleFacilitates resolution of disputes through negotiation and communicationActs as an impartial third party to help parties reach a voluntary agreement
CredentialsOften requires training or certification in conflict management or mediationTypically certified as mediators, with specific training in facilitation
Work EnvironmentWorkplaces, legal settings, community organizationsLegal courts, workplaces, community dispute centers
Industry UsageUsed broadly across industries for dispute managementCommonly employed in legal, community, and organizational settings

While both roles focus on resolving disputes, Conflict Resolution involves a broader set of skills aimed at managing conflicts proactively, whereas Mediators specifically facilitate negotiations between parties to reach agreements. Mediators are often certified professionals, whereas Conflict Resolution practitioners may have diverse backgrounds. Both roles are essential in various settings to promote understanding and resolution.

Are there jobs in conflict resolution?

Yes, conflict resolution professionals work in various settings such as businesses, government agencies, and non-profit organizations to mediate disputes and facilitate communication. These roles often require strong interpersonal skills, negotiation abilities, and sometimes certifications like mediation training or conflict management courses.

What can I do with a conflict resolution degree?

A conflict resolution degree prepares individuals for roles such as mediators, arbitrators, or conflict managers in various settings like workplaces, legal systems, or community organizations. Graduates can work in dispute resolution, negotiation, counseling, or organizational development, often requiring strong communication and problem-solving skills. Certification or training in specific conflict resolution methods can enhance job prospects.

What are the most commonly searched types of Conflict Resolution jobs in Massachusetts?

The most popular types of Conflict Resolution jobs in Massachusetts are:

What are popular job titles related to Conflict Resolution jobs in Massachusetts?

For Conflict Resolution jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Conflict Resolution jobs in Massachusetts look for?

The top searched job categories for Conflict Resolution jobs in Massachusetts are:

What cities in Massachusetts are hiring for Conflict Resolution jobs?

Cities in Massachusetts with the most Conflict Resolution job openings:

Conflict Resolution jobs near you
Infographic showing various Conflict Resolution job openings in Massachusetts as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $63,393 per year, or $30.5 per hour.

Admin Supervisor, Acute Care Admin

Heywood Hospital

Gardner, MA

$51.06 - $69.65/hr

Part-time

Medical

Posted 7 days ago

Heywood Hospital rating

8.6

Company rating: 8.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

42nd of 1,064 rated hospitals

Job description

You Matter Here!
 
Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! 
 
This job may be eligible for a $15,000 Sign On Bonus! 

Hours: 20 - 22 Hours, varying shifts, every 3rd weekend and holiday, Monday through Sunday

$51.06 - $69.65

Disclaimer:

We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization. 

Job Summary:

Responds immediately to critical events. Adjusts staffing levels to ensure the highest level of patient care. Functions as a clinical and administrative resource for the nursing staff. Assists staff with conflict resolution (i.e. staff/physician, patient/physician, staff/staff). Advocates for patients, families, and staff. Supports other departments to meet patient needs.


Essential Functions

  • Responds immediately to critical events
  • Provides leadership and follow – up during critical events such as code blue, code red and code 100.
  • Provides appropriate follow – up (i.e. staff education, documentation, family / staff support, etc.)
  • Adjusts staffing levels to ensure the highest level of patient care.
  • Evaluates staffing needs continuously and adjusts as necessary to meet the needs of the patient for the current and next shifts.
  • Functions as a clinical and administrative resource for the nursing staff.
  • Functions as a clinical and administrative resource for the nursing staff.
  • Provides clinical consultation, advice and education.
  • Assists staff with problems.
  • Completes all employee performance evaluations by evaluation due dates.
  • Assists staff with conflict resolution (i.e. staff / physician, patient / physician, staff / staff).
  • Mediates conflict.
  • Reports and communicates situation appropriately.
  • Advocates for patients, families, and staff.
  • Intervenes on patient / staff behalf.
  • Supports patients’ rights.
  • Supports other departments to meet patient needs.
  • Maintains operations of other departments during non-operating hours.
  • Functions as an administrative resource for other departments during non-operative hours.

Statement of Other Duties

This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.

Organizational Expectations

Behavioral Attributes

The following behavioral attributes are required: achievement, motivation, flexibility, concern for order, initiative, self-confidence, self control, and customer service orientation, interpersonal effectiveness, analytical and information seeking.

Functional Demands

Physical Requirements

Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).


Job Requirements

Minimum Education
  • Associates degree in Nursing required. BS degree in Nursing preferred.
  • Current RN registration in the Commonwealth of Massachusetts required
 
Minimum Work Experience
  • Three - four years acute care experience preferred.
  • Previous experience in management and / or leadership role required

Minimum Licenses and Certifications

  • AHA ACLS Certification (required)
Required Skills
  • Leadership attributes and decision-making skills.

 


What Heywood Hospital employees say

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