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Conflict Resolution Jobs in Boston, MA (NOW HIRING)

Analysis Group, Inc.

Conflict Analyst

Boston, MA · Hybrid

$100K - $120K/yr

This function performs conflict checks, assists in the resolution of actual or potential conflicts, and functions in a quality control role for the case intake process by confirming data and ...

Analysis Group, Inc.

Conflict Analyst

Boston, MA · Hybrid

$100K - $120K/yr

This function performs conflict checks, assists in the resolution of actual or potential conflicts, and functions in a quality control role for the case intake process by confirming data and ...

Analysis Group, Inc.

Conflict Analyst

Boston, MA · On-site

$100K - $120K/yr

This function performs conflict checks, assists in the resolution of actual or potential conflicts, and functions in a quality control role for the case intake process by confirming data and ...

Goodwin

Conflicts Attorney

Boston, MA · On-site

Research appropriate jurisdictional conflict and/or ethical rules and/or opinions to assist in determining specific conflict resolution strategies. * Request and maintain all necessary supporting ...

Goodwin Procter LLP

Conflicts Attorney

Boston, MA · On-site

Research appropriate jurisdictional conflict and/or ethical rules and/or opinions to assist in determining specific conflict resolution strategies. * Request and maintain all necessary supporting ...

wayside

Assistant Program Director

Framingham, MA · On-site

$55K - $58K/yr

Experience in therapeutic communication techniques, conflict resolution, staff training and hiring practices needed. What You Will Do: * Management: Complete individual supervision. Oversight of ...

wayside

Assistant Program Director

Framingham, MA

$55K - $58K/yr

Experience in therapeutic communication techniques, conflict resolution, staff training and hiring practices needed. What You Will Do: * Management: Complete individual supervision. Oversight of ...

Redstone American Grill

Host

Burlington, MA · On-site

$16 - $18/hr

Conflict resolution and problem-solving skills. * Certification in hospitality or customer service training. Responsibilities: * Greet guests warmly upon arrival and manage the waiting list or ...

wayside

Assistant Program Director

Framingham, MA · On-site

$55K - $58K/yr

Experience in therapeutic communication techniques, conflict resolution, staff training and hiring practices needed. What You Will Do: * Management: Complete individual supervision. Oversight of ...

wayside

Assistant Program Director

Framingham, MA

$55K - $58K/yr

Experience in therapeutic communication techniques, conflict resolution, staff training and hiring practices needed. What You Will Do: * Management: Complete individual supervision. Oversight of ...

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Conflict Resolution information

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How much do conflict resolution jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for conflict resolution in Boston, MA is $30.32, according to ZipRecruiter salary data. Most workers in this role earn between $25.05 and $37.07 per hour, depending on experience, location, and employer.

What is conflict resolution?

Conflict resolution is the process of resolving disagreements or disputes between two or more parties in a constructive manner. It involves identifying the underlying issues, facilitating open communication, and working toward mutually acceptable solutions. Skilled conflict resolution helps maintain positive relationships, improves teamwork, and can prevent escalation of problems in both personal and professional settings.

Are there jobs in conflict resolution?

Yes, conflict resolution professionals work in various settings such as businesses, government agencies, and non-profit organizations to mediate disputes and facilitate communication. These roles often require strong interpersonal skills, negotiation abilities, and sometimes certifications like mediation training or conflict management courses.

What is the difference between Conflict Resolution vs Mediator?

AspectConflict ResolutionMediator
Primary RoleFacilitates resolution of disputes through negotiation and communicationActs as an impartial third party to help parties reach a voluntary agreement
CredentialsOften requires training or certification in conflict management or mediationTypically certified as mediators, with specific training in facilitation
Work EnvironmentWorkplaces, legal settings, community organizationsLegal courts, workplaces, community dispute centers
Industry UsageUsed broadly across industries for dispute managementCommonly employed in legal, community, and organizational settings

While both roles focus on resolving disputes, Conflict Resolution involves a broader set of skills aimed at managing conflicts proactively, whereas Mediators specifically facilitate negotiations between parties to reach agreements. Mediators are often certified professionals, whereas Conflict Resolution practitioners may have diverse backgrounds. Both roles are essential in various settings to promote understanding and resolution.

What can I do with a conflict resolution degree?

A conflict resolution degree prepares individuals for roles such as mediators, arbitrators, or conflict management specialists. These professionals work in settings like workplaces, legal systems, or community organizations to facilitate communication and resolve disputes, often requiring strong interpersonal skills and certifications in negotiation or mediation.

What are some common challenges faced by professionals in conflict resolution roles, and how can they be addressed?

Professionals in conflict resolution often encounter challenges such as managing emotionally charged situations, navigating power imbalances, and maintaining neutrality between parties. These issues can be addressed by developing strong active listening skills, practicing empathy, and adhering to established ethical guidelines. Continuous professional development, peer support, and supervision also help practitioners refine their techniques and maintain resilience in high-pressure scenarios.

What are the key skills and qualifications needed to thrive in conflict resolution, and why are they important?

To thrive in Conflict Resolution, you need expertise in negotiation, mediation, and problem-solving, often supported by a background in psychology, law, or human resources. Familiarity with conflict resolution frameworks, mediation software, and relevant certifications such as Certified Mediator are valuable assets. Strong interpersonal skills, emotional intelligence, and active listening set outstanding professionals apart in this field. These competencies are crucial for effectively resolving disputes, fostering positive relationships, and maintaining a productive environment.

What are popular job titles related to Conflict Resolution jobs in Boston, MA?

For Conflict Resolution jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Conflict Resolution jobs in Boston, MA look for?

The top searched job categories for Conflict Resolution jobs in Boston, MA are:

What cities near Boston, MA are hiring for Conflict Resolution jobs?

Cities near Boston, MA with the most Conflict Resolution job openings:

Conflict Resolution jobs near you
Infographic showing various Conflict Resolution job openings in Boston, MA as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $63,057 per year, or $30.3 per hour.

Director of Community Standards and Conflict Resolution

Berklee College of Music

Boston, MA • On-site

$107K - $120K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted yesterday

Berklee College Of Music rating

7.3

Company rating: 7.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

362nd of 618 rated colleges and universities

Job description

Job Description:
We are seeking an educational, strategic, and balanced leader to serve as the Director of Community Standards and Conflict Resolution. Reporting to the Chief Equity and Conduct Officer, you will direct and manage the Student Conduct System, adjudicating non-academic misconduct with a philosophy that balances student support, campus safety, and ethical integrity. You will also lead a comprehensive conflict resolution program, empowering our global community of performing artists to navigate interpersonal challenges. At Berklee, your work directly supports the next generation of creative leaders.
Key Responsibilities
System Leadership & Conflict Resolution:
  • Conduct System Management: Provide comprehensive oversight of undergraduate and graduate student conduct functions across all campus environments, including Boston, NYC, Valencia, and Online.
  • Conflict Resolution: Lead and administer a proactive conflict resolution program designed to teach students mediation and life-long interpersonal skills.
  • Collaborative Compliance: Partner with the Chief Equity Officer and the Director of Equity and Title IX to run a coordinated, connected, and collaborative approach across both functional areas, ensuring institutional alignment with FERPA, CLERY, and VAWA regulations.
  • Cross-Departmental Synergy: Coordinate investigative follow-ups with Public Safety and Residence Life, and collaborate with Health & Wellness to manage alcohol, drug, or anger management sanctions.

Operations & Team Administration:
  • Team Supervision: Supervise, train, and evaluate the Associate Director of Community Standards and Conflict Resolution, and direct conduct officers across Residence Life and Campus Life.
  • Hearings & Case Management: Chair the Community Standards Hearing Officer Meetings. Manage the end-to-end lifecycle of conduct cases, including pre-hearing meetings, hearings, and stakeholder communications.
  • Policy & Data Stewardship: Direct the management of discipline files and databases, analyze trend statistics, and oversee the annual revision and publication of the Code of Community Standards.
  • Crisis & Compliance Support: Serve as a core member of the Senior On-Call Response Team and act as a backup investigator for Title IX and Equity civil rights cases.

What You'll Bring
  • Education: Bachelor's degree required; a Master's degree in Student Affairs, Higher Education, or a related field is highly desired.
  • Experience: Minimum of 8-10 years of increasingly responsible leadership roles specifically within judicial affairs or student conduct.
  • Core Competencies: Strong grounding in student development theory, legal issues in higher ed, and organizational framework development. Exceptional analytical, computer, and multi-project management skills are essential.
  • Interpersonal Excellence: Proven ability to resolve complex crises, partner with General Counsel, and communicate effectively with an ethnically, culturally, and socially diverse base of students, faculty, and parents.

Why Berklee?
  • Mission-Driven Impact: Guide young creators toward ethical growth and accountability within a supportive, inclusive artistic ecosystem.
  • Cultural Access: Enjoy nightly, unrivaled access to world-class music, theater, and dance performances across our campus venues.
  • Total Rewards: Top-tier health and dental packages, a 403(b) retirement system with matching contributions, generous PTO, and a paid winter break to rest and recharge.

Hiring Range: $107,000 to $120,000; salary dependent on experience and education.
Please visit the Total Rewards page to learn more about our benefits.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.
*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*
Employee Type:
Staff

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