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Conflict Resolution Jobs in Massachusetts (NOW HIRING)

wayside

Assistant Program Director

Framingham, MA · On-site

$55K - $58K/yr

Experience in therapeutic communication techniques, conflict resolution, staff training and hiring practices needed. What You Will Do: * Management: Complete individual supervision. Oversight of ...

wayside

Assistant Program Director

Framingham, MA

$55K - $58K/yr

Experience in therapeutic communication techniques, conflict resolution, staff training and hiring practices needed. What You Will Do: * Management: Complete individual supervision. Oversight of ...

wayside

Assistant Program Director

Framingham, MA · On-site

$55K - $58K/yr

Experience in therapeutic communication techniques, conflict resolution, staff training and hiring practices needed. What You Will Do: * Management: Complete individual supervision. Oversight of ...

Associa

Weekend Concierge (11am-4pm)

Somerville, MA · On-site

$19 - $21/hr

Excellent customer service skills and conflict resolution techniques. * Excellent communication skills, written and spoken. * Proactive, takes the initiative, and follow-ups with manager. * Systems ...

Baystate Health

Grievance Coordinator

Springfield, MA

$19.75 - $25/hr

The Grievance Coordinator uses strong emotional intelligence, communication, and conflict-resolution skills to navigate sensitive concerns, advocate for patients, and partner with clinical and ...

New

Baystate Health

Grievance Coordinator

Springfield, MA

$19.75 - $25/hr

The Grievance Coordinator uses strong emotional intelligence, communication, and conflict-resolution skills to navigate sensitive concerns, advocate for patients, and partner with clinical and ...

New

Playworks

New England Site Specialist

Lawrence, MA · On-site

$70.09/hr

You will facilitate engaging recess and class game sessions, teach conflict resolution, and inspire all students to participate, feel connected, and collaborate with school staff and families to ...

Playworks

New England Site Specialist

Lawrence, MA · On-site

You will facilitate engaging recess and class game sessions, teach conflict resolution, and inspire all students to participate, feel connected, and collaborate with school staff and families to ...

Playworks

New England Site Specialist

Lawrence, MA

You will facilitate engaging recess and class game sessions, teach conflict resolution, and inspire all students to participate, feel connected, and collaborate with school staff and families to ...

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Showing results 21-40

All JobsConflict Resolution JobsConflict Resolution Jobs in Massachusetts

Conflict Resolution information

See Massachusetts salary details

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How much do conflict resolution jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for conflict resolution in Massachusetts is $30.48, according to ZipRecruiter salary data. Most workers in this role earn between $25.19 and $37.26 per hour, depending on experience, location, and employer.

What is conflict resolution?

Conflict resolution is the process of resolving disagreements or disputes between two or more parties in a constructive manner. It involves identifying the underlying issues, facilitating open communication, and working toward mutually acceptable solutions. Skilled conflict resolution helps maintain positive relationships, improves teamwork, and can prevent escalation of problems in both personal and professional settings.

What are some common challenges faced by professionals in conflict resolution roles, and how can they be addressed?

Professionals in conflict resolution often encounter challenges such as managing emotionally charged situations, navigating power imbalances, and maintaining neutrality between parties. These issues can be addressed by developing strong active listening skills, practicing empathy, and adhering to established ethical guidelines. Continuous professional development, peer support, and supervision also help practitioners refine their techniques and maintain resilience in high-pressure scenarios.

What are the key skills and qualifications needed to thrive in conflict resolution, and why are they important?

To thrive in Conflict Resolution, you need expertise in negotiation, mediation, and problem-solving, often supported by a background in psychology, law, or human resources. Familiarity with conflict resolution frameworks, mediation software, and relevant certifications such as Certified Mediator are valuable assets. Strong interpersonal skills, emotional intelligence, and active listening set outstanding professionals apart in this field. These competencies are crucial for effectively resolving disputes, fostering positive relationships, and maintaining a productive environment.

What is the difference between Conflict Resolution vs Mediator?

AspectConflict ResolutionMediator
Primary RoleFacilitates resolution of disputes through negotiation and communicationActs as an impartial third party to help parties reach a voluntary agreement
CredentialsOften requires training or certification in conflict management or mediationTypically certified as mediators, with specific training in facilitation
Work EnvironmentWorkplaces, legal settings, community organizationsLegal courts, workplaces, community dispute centers
Industry UsageUsed broadly across industries for dispute managementCommonly employed in legal, community, and organizational settings

While both roles focus on resolving disputes, Conflict Resolution involves a broader set of skills aimed at managing conflicts proactively, whereas Mediators specifically facilitate negotiations between parties to reach agreements. Mediators are often certified professionals, whereas Conflict Resolution practitioners may have diverse backgrounds. Both roles are essential in various settings to promote understanding and resolution.

Are there jobs in conflict resolution?

Yes, conflict resolution professionals work in various settings such as businesses, government agencies, and non-profit organizations to mediate disputes and facilitate communication. These roles often require strong interpersonal skills, negotiation abilities, and sometimes certifications like mediation training or conflict management courses.

What can I do with a conflict resolution degree?

A conflict resolution degree prepares individuals for roles such as mediators, arbitrators, or conflict managers in various settings like workplaces, legal systems, or community organizations. Graduates can work in dispute resolution, negotiation, counseling, or organizational development, often requiring strong communication and problem-solving skills. Certification or training in specific conflict resolution methods can enhance job prospects.

What are the most commonly searched types of Conflict Resolution jobs in Massachusetts?

The most popular types of Conflict Resolution jobs in Massachusetts are:

What are popular job titles related to Conflict Resolution jobs in Massachusetts?

For Conflict Resolution jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Conflict Resolution jobs in Massachusetts look for?

The top searched job categories for Conflict Resolution jobs in Massachusetts are:

What cities in Massachusetts are hiring for Conflict Resolution jobs?

Cities in Massachusetts with the most Conflict Resolution job openings:

Conflict Resolution jobs near you
Infographic showing various Conflict Resolution job openings in Massachusetts as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $63,393 per year, or $30.5 per hour.

Assistant Program Director

wayside

Framingham, MA • On-site

$55K - $58K/yr

Full-time, Part-time

Re-posted 26 days ago

Job description

ASSISTANT PROGRAM DIRECTOR
Framingham Campus 

Salary Range: $55,000.00 - $58,000.00/year depending on experience + sign-on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time).

The dynamic Assistant Program Director will be ready to lead a dedicated team that works creatively and passionately to improve the lives of youth. Prior experience in a supervisory or managerial role and experience working with youth in a residential setting preferred. The Assistant Program Director is skilled in communication effectively verbally and in writing. Experience in therapeutic communication techniques, conflict resolution, staff training and hiring practices needed.  

What You Will Do:   

  • Management: Complete individual supervision. Oversight of programming. On call is required. Coordinate staff scheduling. Oversight of MAP certification (Shortstop). Participate in 2x monthly management meetings with larger Campus team. Ensure completion of performance evaluations.  
    • Maintain constant contact with guardians and collaterals.  
    • Responsible for case management clients. Facilitation staff meeting. Ensure consistent communication with the team for appointments, medication needs, etc.  
    • Provide coverage on the floor to maintain ratio when needed. Participate in Community/House meetings. Ensure activity calendar is posted and followed for program routines. Provide role modeling and training to staff on the floor.  
    • Complete facility supplies and inspections. Ensure compliance with all inspections, monitoring requirements, medication administration and all DEEC licensing requirements. When applicable, ensure all Rehab compliance is being met.   

Competencies/Traits of Our Superstars:   

  • An ability to connect with others, approachability.  
  • Communicate with others at all levels, strong client engagement skills.  
  • Ability to handle conflict resolution.  
  • Ability to handle client crisis compassionately with excellent ability to notify all team members.  
  • Strong teamwork. Can collaborate and coordinate care with others well.   
  • High quality writing skills as evidenced by strong client documentation.   

Minimum Requirements:  

  • Associate’s degree or experience preferred  
  • At least 2+ years of work in residential. Preferred case management experience.   

We will train you in:Motivational Interviewing; Courageous Conversations; Trauma Informed Practice, Attachment, Regulation and Competency Model (ARC), MAP, CPR, First Aid training provided upon hire.  

Apply