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Configuration Jobs in Michigan (NOW HIRING)

Lifeworks

Design Specialist II

Grand Rapids, MI · On-site

Configuration & Implementation: Configure our platform to meet client requirements for new plan offerings, annual enrollment changes, and system enhancements. Produce clear configuration designs and ...

Corning

$49 - $67.50/hr

Role Purpose The ServiceNow ITOM/ITAM/SACM-CMDB engineer will be responsible for end-to-end maintenance of business support and administration for the ServiceNow IT Operations Management and IT Asset ...

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Showing results 21-40

All JobsConfiguration JobsConfiguration Jobs in Michigan

Configuration information

See Michigan salary details

$32.7K

$83.6K

$125.9K

How much do configuration jobs pay per year?

As of Aug 20, 2026, the average yearly pay for configuration in Michigan is $83,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,200.00 and $97,600.00 per year, depending on experience, location, and employer.

What is a configuration job?

Configuration jobs involve setting up, customizing, and maintaining systems, software, or hardware to ensure they meet specific requirements and function efficiently. Professionals in configuration roles manage the setup of IT systems, monitor changes, and implement updates to ensure that everything operates smoothly and securely. These jobs are critical in technology and engineering environments where precise system settings and documentation are essential for performance and compliance.

What are the key skills and qualifications needed to thrive as a configuration manager?

To thrive as a Configuration Manager, you need expertise in configuration management processes, change control, and documentation, usually supported by a degree in information technology or engineering. Familiarity with tools like ServiceNow, Jira, or IBM Rational, and certifications such as ITIL or CMII, are commonly required. Strong attention to detail, problem-solving abilities, and effective communication skills help ensure accurate tracking and coordination of system changes. These competencies are critical for maintaining system integrity, compliance, and efficiency in managing complex IT environments.

What are some common challenges faced by configuration analysts, and how can they be addressed?

Configuration Analysts often encounter challenges related to maintaining accurate documentation, managing frequent changes, and ensuring consistency across multiple systems or environments. Keeping configuration records up-to-date can be demanding, especially in fast-paced IT environments with complex infrastructures. To address these challenges, it’s important to establish clear processes for change management, use robust configuration management tools, and foster strong communication with development, operations, and QA teams. Regular audits and continuous training also help minimize errors and maintain system integrity.

What is the difference between Configuration vs Network Technician?

AspectConfiguration
Required CredentialsTypically certifications like CompTIA A+ or Network+; familiarity with hardware/software setup
Work EnvironmentOffice, data centers, or client sites; involves hands-on setup and adjustments
Employer & Industry UsageIT companies, hardware vendors, and service providers
Common Search & ComparisonFocuses on setting up and customizing systems or networks

While both roles involve technical skills, Configuration primarily centers on setting up and customizing hardware or software systems, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps clarify job responsibilities and required skills in the IT industry.

Is configuration management a good job?

Configuration management is a valuable role in IT and software development, focusing on maintaining system consistency and automating deployment processes. It often requires knowledge of tools like Ansible, Puppet, or Chef, and can offer stable employment with opportunities for certification and career growth.

What are the most commonly searched types of Configuration jobs in Michigan?

The most popular types of Configuration jobs in Michigan are:

What are popular job titles related to Configuration jobs in Michigan?

For Configuration jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Configuration jobs in Michigan look for?

The top searched job categories for Configuration jobs in Michigan are:

What cities in Michigan are hiring for Configuration jobs?

Cities in Michigan with the most Configuration job openings:

Configuration jobs near you
Infographic showing various Configuration job openings in Michigan as of August 2026, with employment types broken down into 86% Full Time, 5% Part Time, 2% Temporary, 6% Contract, and 1% Nights. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $83,617 per year, or $40.2 per hour.

Configuration Specialist - Genesys | Full Time

Henry Ford Health System

Detroit, MI • On-site

Full-time

Posted 5 days ago

Henry Ford Health rating

7.0

Company rating: 7.0 out of 10

Based on 566 frontline employees who took The Breakroom Quiz

414th of 889 rated healthcare providers

Job description

About the Role:
The Configuration Specialist will act as administrator for the Genesys system in an omnichannel call center environment, troubleshooting system incident tickets to resolve system issues and management of Genesys Care tickets as well as issue management of the core system processes, including IVR and call flow setup, daily campaigns, users and queues, etc. They will be responsible for administration tasks associated with the Genesys system including the configuration, management and enhancement of the system and also for change management adherence and documentation of system programming. Working under the supervision of the Developers, Architects, Manager, Product Manager or Director: Contributes to defining the direction for new products, processes, standards, or operational plans based on business strategy with a significant impact on work group results. This involves working on proof of concept, proof of technology, solution selection process to evaluate and recommend right toolsets and capabilities.
EDUCATION AND EXPERIENCE:
  • Associates degree or 4 years experience working with complex state of the art/leading edge vendor applications that are parameter/configuration driven (such as Epic, Salesforce).
  • Over 2 years of technical support &/or software development with complex state of the art/leading edge vendor applications that are parameter/configuration driven (such as Epic, Salesforce).
  • 2 years experience in major system implementations and/or system maintenance activities.
  • Experience supporting and basic knowledge of contact center environments & fundamentals- Call Center Workflows, CRM & Web technologies: HTTP/XML.
  • Demonstrated basic understanding of API calls (Get/Post) and API applications (i.e. Postman).
  • Demonstrated basic understanding of programming in Web-based technologies such as Java and HTML.
  • Solid demonstrated understanding of mobile platforms, all OS platforms, and networking essentials.
  • Familiarity with key Henry Ford Health Applications & Integrations, such as Salesforce & Epic, with a good understanding of core system processes and interdependencies.
  • Thorough understanding of customer service processes.
  • Thorough understanding of change control processes & IT Best Practices.
  • Excellent communication and interpersonal skills with a strong focus on customer service.
  • Ability to work independently and remotely. Ability to acquire required training and certification within 6 months of hiring as defined for the Genesys Certified Support Role. Genesys Certification preferred CIM Platform Troubleshooting.
  • Intermediate Coding experience in JavaScript/JSON, SQL, Linux, UNIX Server Administration, preferred.
  • 3-5 years applicable experience in a Healthcare Help Desk or Healthcare application support role, preferred.
  • Knowledge of the Genesys application &/or other IVR Applications-Verint, etc., preferred.
  • Troubleshooting experience in SIP environment, preferred.
  • Telecommunication background and experience with VOIP/SIP/CTI standards and technologies, preferred.
  • Working knowledge of ServiceNow ticketing as well as contact center software and hardware, inclusive of security capabilities, preferred.
  • Familiarity with cloud platforms and cloud application architecture (Microservices, Kubernetes & Docker), preferred.

CERTIFICATIONS/LICENSURES REQUIRED:
  • Ability to acquire required training and certification within 6 months of hiring as defined for the Genesys Certified Support Role.

What Henry Ford Health employees say

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About Henry Ford Health

Sourced by ZipRecruiter

Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1915

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