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Configuration Manager Jobs in Mokena, IL (NOW HIRING)

... Configuration Manager (SCCM). • Deliver exceptional customer service while communicating effectively with technical and business stakeholders. Your skills and experience • 5+ years of experience ...

Enterprise Architect

Chicago, IL · On-site

$71 - $91.75/hr

Contractor's Role The Configuration Management Architect interacts with IT project management, developers, enterprise architects, production support, and other team members and vendors. Develop ...

Service Now Developer

Oak Brook, IL · On-site

$54.50 - $75/hr

ServiceNow Developer SACM (CMDB, Asset Management, Configuration Management) * Provide the client with ServiceNow development Best-Practices Advice and assist in their implementation. * Deliver ...

Senior Systems Engineer

Chicago, IL

$107K - $147K/yr

... Configuration Manager | Operations Manager Strong organizational skills Ability to work in a team environment Lync | Skype for Business Administration Enterprise Vault Archive Administration ...

Design and maintain CMDB, Discovery, Service Mapping, and Event Management solutions. * Configure and optimize MID Servers and ITOM integrations. * Ensure CMDB data quality, governance, and CSDM ...

Execute deep technical configuration and scripting for ServiceNow ITOM, including: * Discovery ... Event Management rule creation and alert correlation * Service Mapping design and deployment

Showing results 21-40

Configuration Manager information

See Mokena, IL salary details

$36.9K

$94.4K

$142.2K

How much do configuration manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for configuration manager in Mokena, IL is $94,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $110,200.00 per year, depending on experience, location, and employer.

How does a configuration manager typically interact with cross-functional teams during a project lifecycle?

A Configuration Manager works closely with teams such as development, quality assurance, operations, and project management throughout the project lifecycle. They facilitate clear communication regarding configuration changes, version control, and release management to ensure all stakeholders are aligned. Regular meetings and documentation are key to tracking changes, resolving issues, and maintaining the integrity of configuration items. This collaborative approach helps prevent conflicts, ensures compliance with standards, and supports smooth project delivery.

What are the key skills and qualifications needed to thrive as a configuration manager, and why are they important?

To thrive as a Configuration Manager, you need expertise in configuration management processes, change control, and a background in IT, engineering, or a related field. Familiarity with configuration management tools like ServiceNow, Jira, or IBM Rational, along with ITIL certification, is often expected. Strong attention to detail, analytical thinking, and effective communication are vital soft skills for the role. These abilities are essential for ensuring system integrity, minimizing errors, and supporting seamless project delivery in complex environments.

What is a configuration manager?

A Configuration Manager is an IT professional responsible for overseeing and controlling changes to software, hardware, and related documentation within an organization. Their main goal is to ensure that systems and products remain consistent, reliable, and compliant with organizational and regulatory standards. Configuration Managers develop and maintain processes for version control, track changes, and ensure proper documentation. They often work closely with development, operations, and quality assurance teams to manage updates and resolve configuration issues. This role is crucial in environments where maintaining the integrity and traceability of system components is essential.

What is the difference between Configuration Manager vs Network Administrator?

AspectConfiguration ManagerNetwork Administrator
CertificationsITIL, CompTIA Server+, Microsoft Certified: Windows ServerCompTIA Network+, Cisco CCNA, Microsoft Certified: Windows Server
Work EnvironmentIT departments, data centers, enterprise environmentsCorporate offices, data centers, ISP environments
Primary ResponsibilitiesManaging hardware/software configurations, deployment, and updatesMaintaining network infrastructure, troubleshooting connectivity issues
Industry UsageIT service management, enterprise ITNetwork management, telecommunications, IT support

While both roles work within IT environments, Configuration Managers focus on managing system configurations and deployments, whereas Network Administrators handle network infrastructure and connectivity issues. Understanding these differences helps organizations assign the right responsibilities and professionals for their IT needs.

What is a configuration manager?

A configuration manager oversees the lifecycle of software or hardware production, such as a new app or server development. Job duties include getting authorization for the project, documenting the process from the outline to the quality assurance and beta testing, overseeing the coding and implementation, and collecting data relevant to the project. Qualifications for this career include a bachelor’s degree in computer science or a related field, IT experience, the ability to handle multiple projects at once, and strong organizational and leadership skills.

What job categories do people searching Configuration Manager jobs in Mokena, IL look for? The top searched job categories for Configuration Manager jobs in Mokena, IL are:
What cities near Mokena, IL are hiring for Configuration Manager jobs? Cities near Mokena, IL with the most Configuration Manager job openings:
Infographic showing various Configuration Manager job openings in Mokena, IL as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $94,384 per year, or $45.4 per hour.

IT Service Management Specialist

Foley & Lardner LLP

Chicago, IL • Hybrid

$77K - $108K/yr

Full-time

Re-posted 10 days ago


Job description

Overview

Foley & Lardner LLP is a great place to work because of what we do and how we do it. Here, your unique perspectives, experiences, and abilities will be embraced and developed, so you can excel. Being a part of Foley means having the opportunities and resources necessary to gain experience, advance professional goals, and forge meaningful connections. It's a place where you can build your career and enjoy professionally satisfying work. We have over 2,300 people who are #HappyatFoley, and we think you will be too. #LI-Hybrid

The IT Service Management Specialist provides program leadership and operational support for the Freshservice ITSM platform and the Device42 discovery and dependency mapping platform. This role implements and maintains the firm's Service Management policies and processes, ensuring consistent application across the organization. The Specialist partners closely with stakeholders to advance service management practices, support service transition activities, change enablement, asset lifecycle management and contribute to governance efforts that promote compliance with ITSM policies, procedures, and standards. The role also maintains responsibility for the asset discovery system and provides administrative and operational support for onboarding and offboarding workflows within the ITSM platform, including IAM system integrations.

Responsibilities
  • Administer, configure, and maintain the Freshservice ITSM platform, including:
    • Incident, Service Request, Problem, Change, Self-Service, and Asset modules
    • Workflow automation, business rules, approvals, and notifications
    • Design and optimize service catalog items, request forms, and fulfillment workflows
    • Support integrations with identity, monitoring, infrastructure, endpoint management, security, and other enterprise platforms
    • Conduct regular platform health checks, upgrades, and configuration audits
    • Serve as a primary escalation point and subject matter expert for platform issues and enhancements
    • Support IAM requests, including static access changes and onboarding/offboarding issue resolution
  • Administer and support the Device42 platform, including discovery, inventory, and dependency mapping
    • Configure and maintain auto-discovery jobs for servers, network devices, applications, end-user devices, and cloud resources
    • Validate discovery accuracy and remediate gaps or inconsistencies
    • Partner with Network & Systems Operations, Security, Systems Integration & Architecture, and IT Support Operations to improve visibility and coverage
    • Ensure Device42 data aligns with and feeds the CMDB accurately
  • Own the CMDB lifecycle, data model, and governance standards
  • Define and maintain CI classes, attributes, relationships, and naming conventions
  • Ensure CMDB accuracy, completeness, and timeliness through validation rules, audits, and reporting
  • Align CMDB structure with ITIL practices and operational requirements
  • Support change management, impact analysis, security, and compliance use cases through effective CMDB data management
  • Establish data ownership, stewardship, and accountability across IT teams
  • Develop dashboards and reports focused on:
    • CMDB health and data quality
    • ITSM operational performance
  • Identify opportunities to automate, simplify, and enhance ITSM and asset workflows
  • Document configurations, standards, and operational procedures
  • Contribute to process maturity initiatives and tooling roadmap discussions
  • Monitor IAM request trends and onboarding/offboarding issues to improve process reliability
Qualifications
  • Minimum three (3) years of experience administering ITSM platforms (Freshworks Freshservice, ServiceNow, Ivanti Neurons, or similar) required
  • Minimum high school diploma or equivalent required
  • Hands-on experience with Device42 or a similar CMDB/discovery platform strongly preferred 
  • Strong understanding of ITIL principles, especially incident, change, asset, and configuration management
  • Experience designing and maintaining CMDB data models and CI relationships
  • Strong analytical, troubleshooting, and documentation skills
  • Experience supporting IAM processes, including access changes and onboarding/offboarding troubleshooting
  • Ability to translate technical data into operational insights

In support of transparency and equity in the workplace, Foley provides salary ranges for all positions. The figures below represent the full compensation range of this position. The actual offered amount will be between the range minimum and midpoint based on the following factors: education, experience, geographic market, and internal pay equity at Foley.

Milwaukee - $77,500 to $108,500Chicago, Dallas - $85,300 to $119,400

Employment Type: FULL_TIME