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Configuration Analyst Jobs in Raleigh, NC (NOW HIRING)

Deloitte

Epic Interfaces Analyst

Raleigh, NC · On-site

Coordinate interface build readiness for key build-phase milestones (configuration freeze, test ... As an experienced Epic Bridges Interface Analyst Project Delivery Specialist, you will have the ...

Linder Industrial Machinery

IT Analyst

Raleigh, NC · On-site

They are seeking an IT Analyst to provide technical support, ensuring customer satisfaction, and to ... configuration and troubleshooting • Install and configure software • Ability to replace ...

ClinDCast LLC

Epic ClinDoc Analyst

Cary, NC · Remote

The Epic ClinDoc Analyst is responsible for the configuration, optimization, and support of the Epic Clinical Documentation (ClinDoc) module . This role ensures that clinical workflows are ...

Infojini Inc

Security Support Analyst

Raleigh, NC

NCDOT is seeking an Expert Level Specialist Support Analyst for a 12 month engagement to provide ... Support to the Enterprise Application team, in respect to the installation and configuration of ...

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Support Epic implementation, configuration, and maintenance for clinical applications. * Collaborate with stakeholders to analyze clinical workflows and optimize system functionality. * Provide ...

AQUALIS

Business Analyst / Trainer

Morrisville, NC · On-site

$70K/yr

Analyze workflows in Field Service, Customer Service, Scheduling, and related operations ... System Configuration & Support * Assist with basic troubleshooting or data-related issues.

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How much do configuration analyst jobs pay per hour?

As of May 30, 2026, the average hourly pay for configuration analyst in Raleigh, NC is $40.16, according to ZipRecruiter salary data. Most workers in this role earn between $29.66 and $51.39 per hour, depending on experience, location, and employer.

What Is a Configuration Analyst?

A configuration analyst helps with the management of information systems and software and provides customer support with ticketing systems. As a configuration analyst, your job duties include configuring business processes and developing systems for documentation, payroll, and reimbursement. You continually monitor and analyze the efficiency of the system and identify where key issues impact transaction processes. Qualifications for this career include a bachelor’s degree in IT or a related field, working knowledge of or experience in the specific industry in which you want to work, and excellent computer literacy. Skills in time management and communication are vital for this role.

What are the key skills and qualifications needed to thrive as a Configuration Analyst, and why are they important?

To thrive as a Configuration Analyst, you need strong analytical abilities, attention to detail, and a background in information technology or systems management, often supported by a relevant degree. Familiarity with configuration management tools (such as ServiceNow, BMC Remedy, or SCCM), ITIL certification, and database systems is typically required. Excellent problem-solving skills, communication, and the ability to collaborate with cross-functional teams are standout soft skills. These competencies ensure accurate tracking and control of system configurations, minimizing errors and supporting organizational efficiency.

How does a Configuration Analyst typically collaborate with other departments to ensure accurate system changes?

Configuration Analysts regularly work with cross-functional teams, including IT, operations, and business stakeholders, to gather requirements and ensure that system configurations align with organizational needs. They facilitate communication between technical and non-technical groups, translating business requirements into technical specifications. This collaborative approach helps prevent misconfigurations, reduces errors, and ensures smooth implementation of system updates or enhancements.

What are Configuration Analysts?

Configuration Analysts are professionals responsible for managing and maintaining the configuration of systems, software, or products within an organization. They ensure that all configurations are documented, tracked, and updated according to organizational standards and compliance requirements. Their work helps organizations maintain consistency, avoid errors, and streamline changes in IT systems or product setups. Configuration Analysts often collaborate with IT, engineering, and project management teams to support system upgrades, troubleshoot issues, and implement new technologies.

What is the difference between Configuration Analyst vs Data Analyst?

AspectConfiguration AnalystData Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like CCNA or ITILBachelor's in Statistics, Mathematics, or related field; certifications like CAP or Microsoft Data certifications
Work EnvironmentIT departments, technology firms, manufacturing, or telecom companiesBusiness, finance, marketing, or healthcare sectors
Employer & Industry UsageUsed in industries managing system configurations and IT infrastructureUsed across industries for data analysis and reporting

The Configuration Analyst primarily focuses on managing and optimizing system configurations within IT environments, ensuring systems operate efficiently. In contrast, the Data Analyst interprets data to help organizations make informed decisions. While both roles require analytical skills, their focus areas and industry applications differ significantly.

More about Configuration Analyst jobs
What are popular job titles related to Configuration Analyst jobs in Raleigh, NC? For Configuration Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Configuration Analyst jobs in Raleigh, NC look for? The top searched job categories for Configuration Analyst jobs in Raleigh, NC are:
Configuration Analyst jobs near you
Infographic showing various Configuration Analyst job openings in Raleigh, NC as of May 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $83,536 per year, or $40.2 per hour.
Business Systems Analyst III - Coupa (Hybrid)

Business Systems Analyst III - Coupa (Hybrid)

First Citizens Bank

Raleigh, NC • On-site

Full-time

Posted 7 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

80th of 141 rated banks

Job description

Overview
This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.
The Business Systems Analyst III provides Production support, first and second level end-user support and is responsible for system configuration of First Citizen Bank's procure to pay (P2P) application, Coupa. This role works closely with Technology partners and delivers value to our business users through system enhancements, while ensuring the accuracy and stability of the system. As needed, this position also serves as workstream subject matter experts for strategic projects, typically acquisition related. These duties require the ability to perform complex analysis, reporting, and operational activities. This role collaborates with business process owners and other team members to identify and document functional business requirements and develop functional specifications.
Responsibilities
  • Identifying Requirements - Determines functional requirements and communicates them using requirements documents and functional specifications. Identifies recurring issues that affect system processes, assists in correcting. Ensures compliance through testing and analysis.
  • Reporting and Analysis - Produces advanced reporting based on data analysis, user input, and system testing. Identifies patterns, problems, and potential areas of improvement. May develop process enhancements based on analysis results. Sources, compiles, and interprets data. Analyzes data for accuracy, trends and potential efficiencies, effectively communicates analysis output.
  • Application Support - Provides expert functional support for systems by responding to escalated inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Partners with Technology to implement recommended modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering guidance on the PeopleSoft Financials system and data output.
  • Configuration - Completes necessary configuration, performs system testing and supports user acceptance testing. Assists in identifying and resolving recurring process issues.
  • Ensures fixes and enhancements comply with operational controls, change management process, is effective and scalable for a growing organization.
  • Documentation - Prepares and maintains department procedural documentation.

Qualifications
Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support
Preferred Qualifications
  • Coupa admin experience
  • PeopleSoft Accounts Payable and Expenses experience

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Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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