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Conference Associate Jobs in Wisconsin (NOW HIRING)

Marcus Hotels

Conference Concierge FT

Lake Geneva, WI · On-site

As a Conference Concierge for the Banquets Department at the Grand Geneva Resort & Spa, you will ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

Marcus Hotels

Conference Concierge FT

Lake Geneva, WI · On-site

As a Conference Concierge for the Banquets Department at the Grand Geneva Resort & Spa, you will ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

New

Compass Group

CATERING LEAD SERVER

Neenah, WI · On-site

$20 - $22/hr

The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients ... Key Job Duties: * Brews coffee for conference center guests daily. * Determines workload ...

New

Compass Group

CATERING LEAD SERVER

Neenah, WI

$20 - $22/hr

The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients ... Key Job Duties: * Brews coffee for conference center guests daily. * Determines workload ...

New

Baird

Event Technical Specialist

Milwaukee, WI · On-site

Train associates and event partners on conference center technologies, video conferencing tools, and live production best practices. * Share technical expertise and best practices with AV ...

Flik Hospitality Group

CATERING LEAD SERVER

Neenah, WI · On-site

$20 - $22/hr

The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients ... Key Job Duties: * Brews coffee for conference center guests daily. * Determines workload ...

New

Compass Group

CATERING LEAD SERVER

Neenah, WI · On-site

$20 - $22/hr

The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients ... Key Job Duties: * Brews coffee for conference center guests daily. * Determines workload ...

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Conference Associate information

What is a conference associate?

Conference Associates are professionals who assist in the planning, coordination, and execution of conferences and events. Their responsibilities often include managing registration, supporting speakers and attendees, handling logistics, and ensuring the event runs smoothly. They play a critical role in delivering a successful and organized experience for all participants, often working closely with event planners and vendors. This role requires strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a conference associate?

To thrive as a Conference Associate, you need strong organizational abilities, attention to detail, and experience in event coordination, often supported by a bachelor's degree in hospitality, communications, or a related field. Familiarity with event management software, registration platforms, and audiovisual systems is typically required. Excellent interpersonal skills, problem-solving abilities, and adaptability help you manage attendee needs and unexpected challenges. These skills ensure smooth event execution, high attendee satisfaction, and successful conference outcomes.

How does a conference associate typically collaborate with other event team members during large conferences?

As a Conference Associate, you will work closely with various event staff, including coordinators, technical teams, and customer service personnel, to ensure the smooth execution of conference activities. Collaboration often involves coordinating logistics, assisting with attendee registration, supporting speakers, and troubleshooting issues as they arise. Strong communication and adaptability are essential, as you'll frequently shift between roles to support the team's collective goals and contribute to a successful event experience.

What is the difference between Conference Associate vs Event Coordinator?

AspectConference AssociateEvent Coordinator
Required CredentialsHigh school diploma or equivalent; some roles prefer a bachelor's degreeHigh school diploma; often a bachelor's degree in hospitality, marketing, or related fields
Work EnvironmentConference venues, hotels, or corporate settings during eventsVaries from corporate offices to event sites, including conferences, weddings, and festivals
Employer & Industry UsagePrimarily in conference centers, associations, and corporate event planningIn hospitality, event planning companies, and corporate sectors

While both roles involve supporting events, a Conference Associate typically focuses on assisting with conference-specific tasks such as registration and logistics, often within conference centers or associations. An Event Coordinator has a broader scope, managing various types of events, including conferences, requiring more extensive planning and coordination skills.

What are the most commonly searched types of Conference jobs in Wisconsin?

The most popular types of Conference jobs in Wisconsin are:

Conference Associate jobs near you

Conference Concierge FT

Marcus Hotels

Lake Geneva, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Marcus Hotels & Resorts rating

4.4

Company rating: 4.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Conference Concierge for the Banquets Department at the Grand Geneva Resort & Spa, you will support the Event Managers and Banquet operations in servicing the meeting planners and convention attendees.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.
What will you be doing?
  • Be identifiable, visible, and accessible at all times to our meeting planners and guests

  • Communicate with the contact and review your role with each group contact, know their meeting agenda, hot buttons, special needs, etc.

  • Know all the facilities of the hotel and their hours of operation

  • Inform Event Managers and banquet staff of any last minute changes such as location change

  • Update Delphi with last minute changes

  • Identify possibility for catering and opportunity for audio and visual upsell

  • Walk all meeting spaces with banquets prior to the guest arriving as to assure that banquet staff has completed their checklists and everything is in order as specified

  • Ensure all requested food and beverage, audio visual, and special requests have been correctly placed

  • Review and complete Personal Event checklist

  • Ensure guests know how to contact you

  • Assist guests with all needs related to their meeting room set-up

  • Confirm timing and guarantees for food and beverage

  • Attend BEO, Pre-Con, and Huddle meetings

  • Plan the "post-con" meetings with clients, Event Manager(s), and banquets staff

  • Monitor pre-function areas to ensure they are clean and ready for the events

  • Deliver and retrieve faxes and handle mail as requested for client

  • Suggest and make reservations for dinner, local attractions, and sightseeing

  • Be active in preventative maintenance around the hotel

  • Prepare and deliver or mail thank you notes to contacts upon departure

  • Assist the Director of Event on special projects when not busy with groups, such as working on new menus, updating Delphi, forecasting reports, etc.

  • Perform other duties as assigned

What do you bring to the role?
  • Previous hotel and/or Banquets and Catering experience preferred

  • Good leadership qualities

  • Personable with good people skills

  • Displays a commitment to hospitality

  • Communicates well, written and verbally, with others

  • Good organizational skills

  • Must be determined and be able to work with minimum supervision

  • Total commitment to guest satisfaction

  • Ability to lift a minimum of 30 lbs

  • Ability to verbally communicate effectively with guests and co-workers

  • Dexterity for pushing, pulling, bending, stooping, and upward reaching throughout the shift

  • Ability to use provided cleaning products effectively and safely

  • Prolonged periods of standing and/or walking

  • Ability to multi-task in a high paced environment

What's in it for you?
  • A free, well-balanced meal every shift

  • Discounted gym membership

  • Room discounts at Marcus Hotels & Resorts

  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

  • Free parking

  • "Two for one" movie theater coupons at Marcus Theatres

  • Ability to grow your career and transfer from one property to another

  • Early wage access

  • Paid time off

  • Flexible scheduling

  • Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

  • And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Grand Geneva Resort & Spa is an equal opportunity employer.

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