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Customer Service Sales Associate

Norman, OK · On-site

$75K - $95K/yr

Attend AM conference calls to learn about daily bonuses and prizes * Remote work - from home (10%) and field sales work (90%) Customer Service & Sales Associate Qualifications`: Looking for sales ...

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Conference Associate information

What is a conference associate?

Conference Associates are professionals who assist in the planning, coordination, and execution of conferences and events. Their responsibilities often include managing registration, supporting speakers and attendees, handling logistics, and ensuring the event runs smoothly. They play a critical role in delivering a successful and organized experience for all participants, often working closely with event planners and vendors. This role requires strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a conference associate?

To thrive as a Conference Associate, you need strong organizational abilities, attention to detail, and experience in event coordination, often supported by a bachelor's degree in hospitality, communications, or a related field. Familiarity with event management software, registration platforms, and audiovisual systems is typically required. Excellent interpersonal skills, problem-solving abilities, and adaptability help you manage attendee needs and unexpected challenges. These skills ensure smooth event execution, high attendee satisfaction, and successful conference outcomes.

How does a conference associate typically collaborate with other event team members during large conferences?

As a Conference Associate, you will work closely with various event staff, including coordinators, technical teams, and customer service personnel, to ensure the smooth execution of conference activities. Collaboration often involves coordinating logistics, assisting with attendee registration, supporting speakers, and troubleshooting issues as they arise. Strong communication and adaptability are essential, as you'll frequently shift between roles to support the team's collective goals and contribute to a successful event experience.

What is the difference between Conference Associate vs Event Coordinator?

AspectConference AssociateEvent Coordinator
Required CredentialsHigh school diploma or equivalent; some roles prefer a bachelor's degreeHigh school diploma; often a bachelor's degree in hospitality, marketing, or related fields
Work EnvironmentConference venues, hotels, or corporate settings during eventsVaries from corporate offices to event sites, including conferences, weddings, and festivals
Employer & Industry UsagePrimarily in conference centers, associations, and corporate event planningIn hospitality, event planning companies, and corporate sectors

While both roles involve supporting events, a Conference Associate typically focuses on assisting with conference-specific tasks such as registration and logistics, often within conference centers or associations. An Event Coordinator has a broader scope, managing various types of events, including conferences, requiring more extensive planning and coordination skills.

What are the most commonly searched types of Conference jobs in Oklahoma?

The most popular types of Conference jobs in Oklahoma are:

What cities in Oklahoma are hiring for Conference Associate jobs?

Cities in Oklahoma with the most Conference Associate job openings:

Conference Associate jobs near you

Casino Conference Center National Sales Manager

Durant, OK • On-site

Choctaw Nation of Oklahoma
Public Administration • 10K+ employees

6.8

Company rating: 6.8 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

699th of 849 rated public administrative organizations

Free food

People enjoy working here

Recommended by students

Learn more about Choctaw Nation of Oklahomaexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description


Full-Time | Must be able to work a flexible schedule to meet business needs
Job Purpose or Objective(s): The National Sales Manager focuses on building long-term, relationships with customers; maximize hotel/conference usage and produce revenue from corporate and social events to meet sales goals. You will report to the Director of Sales.
Primary Tasks:
1. You will book group business to include guest rooms, conference space, and other casino amenities in assigned territory.
2. Evaluate market/economic trends and introduce appropriate changes in strategy to exceed personal sales goals.
3. You will identify and solicit new business for property through networking with local business and community agencies.
4. Participate in tradeshows within the hotel and trade related organizations and showcase the property to prospective clients.
5. You will conduct sales calls, build rapport and maintain existing business relationships to acquire new business.
6. Maintain accounts, contacts, activity, and business details within the appropriate software applications.
7. You will negotiate pricing for efficient cost controls.
8. Collaborate with conference services and the front office to ensure all details of the contract are delivered.
9. You will present weekly, monthly, quarterly, and annual reports and plans of current and projected sales to Director of Sales, to ensure the achievement of the sales objectives.
10. Perform other duties as may be assigned.
Minimum
• Bachelor's degree or four years directly related experience.
• Proficient use of Microsoft Word, Excel, and Power Point
• Working Knowledge of Delphi CRM system.
• Knowledge of principles and processes for providing customer and personal services
• Ability to assess customer needs assessment and meet quality standards for services and customer satisfaction.
• Two years' prior experience in hotel, Sales, or Conference Services.
Responsibilities
1. You will book group business to include guest rooms, conference space, and other casino amenities in assigned territory.
2. Evaluate market/economic trends and introduce appropriate changes in strategy to exceed personal sales goals.
3. You will identify and solicit new business for property through networking with local business and community agencies.
4. Participate in tradeshows within the hotel and trade related organizations and showcase the property to prospective clients.
5. You will conduct sales calls, build rapport and maintain existing business relationships to acquire new business.
6. Maintain accounts, contacts, activity, and business details within the appropriate software applications.
7. You will negotiate pricing for efficient cost controls.
8. Collaborate with conference services and the front office to ensure all details of the contract are delivered.
9. You will present weekly, monthly, quarterly, and annual reports and plans of current and projected sales to Director of Sales, to ensure the achievement of the sales objectives.
10. Perform other duties as may be assigned.
Qualifications
• Bachelor's degree or four years directly related experience.
• Proficient use of Microsoft Word, Excel, and Power Point
• Working Knowledge of Delphi CRM system.
• Knowledge of principles and processes for providing customer and personal services
• Ability to assess customer needs assessment and meet quality standards for services and customer satisfaction.
• Two years' prior experience in hotel, Sales, or Conference Services.
About Us
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
Benefits
  • Free gym membership
  • Free access to employee health clinic
  • Free lunch for casino & resort associates
  • Earned wages access once per week for hourly Associates
  • Pet insurance
  • Paid vacation / sick time
  • Medical / Dental / Vision
  • 401(K) with company match
  • College tuition reimbursement
  • Short-term disability, long-term disability, and family leave
  • Employee assistance program
  • Employee prescription program
  • CNO Paid Life Insurance
  • Teladoc
  • On Site Dental Clinics (Jet Dental)
  • On Site Mammogram Services
  • Free diabetes and hypertension monitoring benefit (Livongo)
  • Accolade- Concierge Benefits Program
  • Wellness Program that equals savings on health insurance cost (Virgin Pulse)
  • Maternity Care Program
  • (Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:
  • Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
  • Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
  • Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.

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Choctaw Nation of Oklahoma logo

About Choctaw Nation of Oklahoma

Sourced by ZipRecruiter

The Choctaw Nation of Oklahoma, based in Durant, OK, US, is a federally recognized Native American tribe with a strong tribal government. With a community totaling over 200,000 members spread across the United States, the Nation’s industry range is expansive, encompassing healthcare, education, and social services as well as commercial enterprises such as gaming, hospitality, manufacturing, retail, and more. Established in 1834 after the forced relocation known as the Trail of Tears, the Choctaw Nation has a rich history guided by its mission to enhance the lives of all members through opportunities designed to develop healthy, successful, and productive lifestyles.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Durant, OK, US

Year founded

2015

Social media

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What Choctaw Nation Of Oklahoma employees say

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Benefits

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