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Conduit Global Jobs (NOW HIRING)

Global Head of Sales Engineering POSITION SUMMARY The Global Head of Sales Engineering will lead ... Act as a primary conduit back into Product Management and R&D, synthesizing field intelligence ...

Role Overview Our Client Partner team operates at a global scale, supporting IQVIA's strategic ... conduit between the client and the rest of IQVIA. Responsibilities * Build and nurture ...

Role Overview Our Client Partner team operates at a global scale, supporting IQVIA's strategic ... conduit between the client and the rest of IQVIA. Responsibilities * Build and nurture ...

Role Overview Our Client Partner team operates at a global scale, supporting IQVIA's strategic ... conduit between the client and the rest of IQVIA. Responsibilities * Build and nurture ...

Role Overview Our Client Partner team operates at a global scale, supporting IQVIA's strategic ... conduit between the client and the rest of IQVIA. Responsibilities * Build and nurture ...

Role Overview Our Client Partner team operates at a global scale, supporting IQVIA's strategic ... conduit between the client and the rest of IQVIA. Responsibilities * Build and nurture ...

Role Overview Our Client Partner team operates at a global scale, supporting IQVIA's strategic ... conduit between the client and the rest of IQVIA. Responsibilities * Build and nurture ...

Role Overview Our Client Partner team operates at a global scale, supporting IQVIA's strategic ... conduit between the client and the rest of IQVIA. Responsibilities * Build and nurture ...

WHO WE ARE BCES Global is a North American electrical contracting platform delivering safe ... Help install conduit, wiring, boxes, switches, lighting, and other electrical components * Load ...

Apprentice Electrician

Frederick, MD ยท On-site

$20 - $28/hr

WHO WE ARE BCES Global is a North American electrical contracting platform delivering safe ... Help install conduit, wiring, boxes, switches, lighting, and other electrical components * Load ...

Downstream Operator

Tennille, GA ยท On-site

$17.25/hr

Join Dura-Line, an Orbia business, in leading the charge for global connectivity! As the premier manufacturer of plastic conduit pipes, we create pathways that connect people and information ...

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Conduit Global information

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$20

$39

$63

How much do conduit global jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for conduit global in the United States is $39.30, according to ZipRecruiter salary data. Most workers in this role earn between $30.29 and $45.67 per hour, depending on experience, location, and employer.

What types of career advancement opportunities are available for employees at Conduit Global?

Employees at Conduit Global often have access to various career advancement paths, including movement into leadership, quality assurance, training, or specialized support roles. The company typically offers ongoing training and internal job postings, making it possible to grow from entry-level positions, such as customer service representatives, into supervisory or managerial roles. Team members are encouraged to develop new skills and take on additional responsibilities, which can lead to promotions and increased earning potential. The collaborative and fast-paced work environment also helps employees build valuable experience relevant to future opportunities in customer experience management and the broader business process outsourcing industry.

What is the difference between Conduit Global vs Customer Service Representative?

AspectConduit GlobalCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, communication skillsHigh school diploma or equivalent, communication skills
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageOutsourcing companies, customer support firmsVarious industries including retail, telecom, finance
Common Search & ComparisonYesYes

Conduit Global and Customer Service Representative roles both require similar credentials and are often found in call center environments. Conduit Global typically refers to a company providing outsourced customer support services, while Customer Service Representatives are individual employees working in various industries. The roles overlap in skills and work settings, but Conduit Global is a company name, whereas Customer Service Representative describes a job position.

What is Conduit Global?

Conduit Global is a business process outsourcing (BPO) company that provides customer engagement and contact center solutions for organizations worldwide. They specialize in services such as customer support, technical assistance, and sales through various communication channels including phone, chat, and email. Conduit Global serves clients in industries like telecommunications, healthcare, utilities, and government, helping them improve customer experience and operational efficiency. The company employs technology and trained professionals to handle large-scale customer interactions on behalf of its clients.

What are the key skills and qualifications needed to thrive as a customer service representative at Conduit Global, and why are they important?

To thrive as a customer service representative at Conduit Global, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required. Outstanding interpersonal skills, patience, and the ability to handle difficult situations with professionalism help candidates excel. These skills ensure efficient support for customers, a positive company image, and the effective resolution of inquiries in a fast-paced environment.
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Global Head of SE

Global Head of SE

Kore.ai, Inc.

New York, NY โ€ข On-site, Remote

Full-time

Posted 10 days ago


Job description

Kore.ai is a globally recognized leader in enterprise-grade Agentic, Conversational, and Generative AI. We empower the world's largest organizations-across banking, healthcare, retail, and telecom-to automate experiences for customers (CX) and employees (EX) responsibly and securely. Recognized consistently by top analysts like Gartner and Forrester, Kore.ai processes billions of automated interactions worldwide.
Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul.
We're reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly.
As we scale our platform to define the next era of enterprise AI innovation, we are seeking a visionary tech-sales leader to serve as our Global Head of Sales Engineering.
TITLE: Global Head of Sales Engineering
POSITION SUMMARY
The Global Head of Sales Engineering will lead, scale, and inspire our global team of Solutions Engineers, Pre-Sales Architects, and AI Specialists. You will define the global technical pre-sales strategy, ensuring that our field teams can effectively articulate Kore.ai's competitive edge in agentic enterprise ai platforms and multi-agent frameworks.
This is a high-impact, executive-level role requiring a unique blend of deep technical competency in Agentic AI, Models, Frameworks, Applications, and elite enterprise sales acumen. You will partner directly with our Global Sales leaders to win strategic Fortune 500 accounts and work closely with Product and Engineering to guide our future roadmap.
Articulating vision, innovation and the ability to clearly communicate the benefits of Kore.ai as compared to other market offerings such as Microsoft AI Foundry, AWS, Google, Langchain and related enterprise AI frameworks based on deep technical knowledge and experience is critical.
LOCATION: San Mateo, CA / New York, NY / Hybrid or Remote
DEPARTMENT: Global Sales / Go-To-Market (GTM)
REPORTS TO: Chief Revenue Office (CRO)
RESPONSIBILITIES
Strategic Leadership & Team Scaling
  • Build & Cultivate: Lead, mentor, and grow a world-class, globally distributed team of Sales Engineers and Solutions Architects across North America, EMEA, APAC, and LATAM.
  • Playbook Development: Standardize global pre-sales methodologies, demo frameworks, and proof-of-concept (POC) playbooks to compress enterprise sales cycles and increase win rates.
  • Resource Allocation: Optimize technical talent allocation for mid-market vs. strategic enterprise accounts, matching specialized technical expertise to high-value opportunities.

Technical Value & Deal Execution
  • Executive Advisory: Act as a trusted strategic advisor to C-level prospects (CEOs, CIOs, CTOs, CISOs), translating complex generative AI capability into clear, data-backed ROI and business transformation roadmaps.
  • Architectural Excellence: Guide the team in designing highly secure, scalable architectures that seamlessly integrate Kore.ai with complex enterprise ecosystems (Contact Center infrastructure/CCaaS, CRM, ERP, and IAM tools).
  • Value Engineering: Partner with account executives to establish frameworks for business-case validation, total cost of ownership (TCO), and automated value metrics.

Cross-Functional Collaboration
  • Product Feedback Loop: Act as a primary conduit back into Product Management and R&D, synthesizing field intelligence, competitive gaps, and customer feature requests into actionable product enhancements.
  • Implementation Hand-off: Establish seamless operational hand-offs from Pre-Sales to Professional Services and Delivery teams, ensuring 100% downstream customer success.
  • Enablement: Collaborate with Revenue Enablement to keep the global sales engineering organization certified on the latest platform capabilities, Generative AI innovations, and security compliance standards.

QUALIFICATIONS / SKILLS REQUIRED
Required Experience
  • Minimum of 12 years of technical pre-sales / solution consulting experience within enterprise B2B software, SaaS, or Cloud platforms required.
  • Minimum of 5 years in a global or high-growth regional leadership capacity, managing multi-tier Sales Engineering managers and individual contributors required.
  • Deep AI Domain Expertise: Direct experience working within the AI/ML ecosystem, specifically with Conversational AI, Generative AI/LLMs, NLU, or automated Contact Center (CCaaS/IVR) technologies required.
  • Enterprise Track Record: Proven history of personally anchoring and closing multi-million-dollar technical sales cycles with Fortune 500 companies required.

Technical & Soft Skills
  • Architectural Fluency: Solid understanding of API integrations, cloud-native deployments (AWS, Azure, GCP), data privacy architectures, and enterprise security guardrails.
  • Elite Presentation Skills: Outstanding ability to captivate an audience-whether whiteboarding a complex multi-agent orchestration workflow for a CTO or discussing business outcomes with a business unit VP.
  • The "Whatever It Takes" Attitude: An entrepreneurial mindset characterized by creative problem-solving, resilience in high-velocity competitive environments, and a passion for building from the ground up.

EDUCATION QUALIFICATION:
  • Bachelor's degree in Computer Science, Data Science, Engineering, Mathematics, or a related technical discipline. An MBA or advanced technical degree is highly preferred.

Depending on specific professional experience and geographical location of individuals, the base salary for this position ranges from $250,000-$270,000. Additional wage/bonus/commission and benefit details will be shared during the formal interview process for this full-time employment opportunity.