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Conduent Call Center Jobs (NOW HIRING)

Conduent, Inc.

Call Center Agent

Columbia, SC

$19/hr

Call Center Agent (Customer Service Specialist) Location: Columbia, SC (Onsite) Schedule: Monday ... In addition, Conduent provides a variety of benefits to employees including health insurance ...

Conduent, Inc.

Call Center Agent

Columbia, SC · On-site

$19/hr

Call Center Agent (Customer Service Specialist) Location: Columbia, SC (Onsite) Schedule: Monday ... In addition, Conduent provides a variety of benefits to employees including health insurance ...

Conduent, Inc.

Benefits Call Center Representative

VA · Remote

$16/hr

Benefits Call Center Representative REMOTE - Chesapeake, VA Monday - Friday | Must be available to ... In addition, Conduent provides a variety of benefits to employees including health insurance ...

Conduent, Inc.

Call Center Agent - Travel Benefits

NJ · Remote

$18/hr

As a Call Center Agent - Travel Benefits at Conduent, you'll have an opportunity to work in customer service. You will be surrounded by a culture that recognizes each person's contributions. Each day ...

Conduent, Inc.

Call Center Agent-Travel Benefits

NJ · Remote

$18/hr

As a Call Center Agent - Travel Benefits at Conduent, you'll have an opportunity to work in customer service. You will be surrounded by a culture that recognizes each person's contributions. Each day ...

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Conduent Call Center information

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$10

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$26

How much do conduent call center jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for conduent call center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a Conduent call center?

A Conduent Call Center is a customer service facility operated by Conduent, a business process services company. These centers handle inquiries, support requests, and transactions for clients across various industries, including healthcare, transportation, and government. Employees in Conduent call centers assist customers via phone, email, or chat, helping resolve issues or provide information. The work environment is often fast-paced and requires strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Conduent call center representative?

To thrive as a Conduent Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is important. Patience, active listening, and a customer-focused attitude help you excel in handling diverse customer inquiries and resolving issues. These skills ensure efficient, accurate service that enhances customer satisfaction and supports company goals.

What are some common challenges faced by Conduent call center agents, and how are they supported in overcoming them?

Conduent Call Center agents often encounter challenges such as managing high call volumes, handling difficult or upset customers, and ensuring accurate information is provided quickly. To support agents, Conduent typically provides comprehensive training, access to knowledge bases, and ongoing coaching from supervisors. Team leaders and quality assurance staff are available to offer feedback and guidance, while peer support and regular team meetings foster a collaborative environment. These resources help agents build confidence and continuously improve their customer service skills.

What is the difference between Conduent Call Center vs Conduent Customer Service Representative?

AspectConduent Call CenterConduent Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, team-based, fast-pacedCall center environment, customer-focused, task-oriented
Employer & Industry UsageMajor client accounts, customer support servicesCustomer support, client service roles within Conduent

Both roles typically require similar credentials and work in a call center environment. The Conduent Call Center role often refers to the overall facility or team, while the Customer Service Representative is a specific position within that setting focused on direct customer interactions.

More about Conduent Call Center jobs

What states have the most Conduent Call Center jobs?

States with the most job openings for Conduent Call Center jobs include:

What job categories do people searching Conduent Call Center jobs look for?

The top searched job categories for Conduent Call Center jobs are:

Conduent Call Center jobs near you
Infographic showing various Conduent Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Call Center Representative

San Antonio, TX • On-site

Conduent, Inc.
IT Services • 10K+ employees

6.1

Company rating: 6.1 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

36th of 72 rated call and contact centers

Recommended by students

Paid breaks

Recommended by parents

Learn more about Conduent, Inc.external

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description


Call Center Representative
Location: 2822 General Hudnell Dr., San Antonio, TX 78266 (Onsite)
Pay Rate: $15.00/hour
Employment Type: Full-Time
Shift Information: Must be available to work any 8-hour shift, Monday through Sunday
Job Summary:
We're hiring an Onsite Call Center Representative in San Antonio, TX to provide high-quality customer service support in a fast-paced call center environment. In this role, you will handle inbound customer calls, resolve inquiries, and deliver a positive customer experience while meeting performance goals.
Key Responsibilities:
  • Provide professional customer service support via inbound calls
  • Handle high-volume call center interactions efficiently and accurately
  • Resolve customer inquiries, issues, and complaints in a timely manner
  • Maintain accurate records through data entry and system updates
  • Follow company processes, compliance standards, and quality guidelines
  • Meet productivity, attendance, and performance metrics
  • Collaborate with team members to improve customer satisfaction

Required Qualifications:
  • High school diploma or GED required
  • Minimum of 6 months of call center, customer service, or dispatch experience
  • Strong communication and customer service skills
  • Ability to work in a fast-paced call center environment
  • Basic computer skills and ability to navigate multiple systems
  • Reliable attendance and strong work ethic
  • Ability to successfully complete a background check, credit check, and security fingerprinting

What We Offer:
  • Competitive hourly pay
  • Monthly incentive opportunity of up to $350 after training by meeting performance metrics
  • Night or weekend differential, based on shift worked
  • Benefits from day one (medical, dental, vision) for eligible roles
  • Paid time off and holidays
  • Paid training
  • Career growth and advancement opportunities
  • Supportive and inclusive work environment

Training Requirements:
  • Complete a mandatory 3-week paid training program (Week 1 classroom training; Weeks 2-3 supported call handling).
  • Maintain an average quiz score of 80% or higher and complete all required E-Learning courses.

Apply now and make an impact from day one
Looking for more information?
We're happy to help. Visit our landing page to explore key details about the role, including shift schedules, examples of call types, FAQs, and our workspace and internet requirements. It's a great resource to help you understand what to expect and determine whether this opportunity is the right fit for you. Landing Page: About Call Center Representative Role in San Antonio & Puerto Rico
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $15.00, which may be below your state's minimum wage. Please consider this when applying.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
Conduent logo

About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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What Conduent employees say

Pay

Benefits

Hours and flexibility

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