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Conduent Call Center Jobs (NOW HIRING)

Conduent, Inc.

Benefits Call Center Representative

AZ · Remote

$18.44/hr

As a Benefits Call Center Representative at Conduent, you'll have an opportunity to work in customer service. You will be surrounded by a culture that recognizes each person's contributions. Each day ...

Conduent, Inc.

Call Center Agent - Travel Benefits

NJ · Remote

$18/hr

As a Call Center Agent - Travel Benefits at Conduent, you'll have an opportunity to work in customer service. You will be surrounded by a culture that recognizes each person's contributions. Each day ...

Conduent, Inc.

Call Center Agent - Travel Benefits

NJ · Remote

$18/hr

As a Call Center Agent - Travel Benefits at Conduent, you'll have an opportunity to work in customer service. You will be surrounded by a culture that recognizes each person's contributions. Each day ...

Conduent, Inc.

Call Center Supervisor

NH · Remote

We're looking for a motivated Call Center Supervisor to lead a team delivering high-quality support ... Flexible Working At Conduent, we want you to be yourself. We recognize that everyone is different ...

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Conduent Call Center information

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How much do conduent call center jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for conduent call center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Conduent Call Center vs Conduent Customer Service Representative?

AspectConduent Call CenterConduent Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, team-based, fast-pacedCall center environment, customer-focused, task-oriented
Employer & Industry UsageMajor client accounts, customer support servicesCustomer support, client service roles within Conduent

Both roles typically require similar credentials and work in a call center environment. The Conduent Call Center role often refers to the overall facility or team, while the Customer Service Representative is a specific position within that setting focused on direct customer interactions.

What does Conduent call center do?

A Conduent call center handles customer service, technical support, and account management for various clients. Employees typically use communication skills and may work with customer relationship management (CRM) tools to assist callers efficiently.

Is Conduent hard to get hired at?

Conduent call center jobs typically require a standard application process that includes submitting a resume, completing assessments, and participating in interviews. The hiring process can vary in difficulty depending on the position and the applicant's experience, but generally, it follows common industry procedures for customer service roles. Strong communication skills and familiarity with call center software can improve chances of being hired.

Is Conduent offering work from home?

Conduent Call Center positions often offer remote work options, especially for customer service roles, depending on the specific job and location. Many roles require a reliable internet connection, a quiet workspace, and sometimes specific equipment or certifications. Availability of work-from-home arrangements can vary by position and company policy.

What are the key skills and qualifications needed to thrive as a Conduent Call Center Representative, and why are they important?

To thrive as a Conduent Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is important. Patience, active listening, and a customer-focused attitude help you excel in handling diverse customer inquiries and resolving issues. These skills ensure efficient, accurate service that enhances customer satisfaction and supports company goals.

What are some common challenges faced by Conduent Call Center agents, and how are they supported in overcoming them?

Conduent Call Center agents often encounter challenges such as managing high call volumes, handling difficult or upset customers, and ensuring accurate information is provided quickly. To support agents, Conduent typically provides comprehensive training, access to knowledge bases, and ongoing coaching from supervisors. Team leaders and quality assurance staff are available to offer feedback and guidance, while peer support and regular team meetings foster a collaborative environment. These resources help agents build confidence and continuously improve their customer service skills.

What is a Conduent Call Center?

A Conduent Call Center is a customer service facility operated by Conduent, a business process services company. These centers handle inquiries, support requests, and transactions for clients across various industries, including healthcare, transportation, and government. Employees in Conduent call centers assist customers via phone, email, or chat, helping resolve issues or provide information. The work environment is often fast-paced and requires strong communication and problem-solving skills.

How much does Conduent work from home pay per hour?

Conduent call center agents working from home typically earn between $10 and $15 per hour, depending on the role, location, and experience. Compensation may also include performance bonuses and benefits, with schedules often requiring flexibility for remote customer service positions.
More about Conduent Call Center jobs
What states have the most Conduent Call Center jobs? States with the most job openings for Conduent Call Center jobs include:
What job categories do people searching Conduent Call Center jobs look for? The top searched job categories for Conduent Call Center jobs are:
Conduent Call Center jobs near you
Infographic showing various Conduent Call Center job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 83% Full Time, 13% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Onsite Benefits Call Center Representative

Onsite Benefits Call Center Representative

Conduent, Inc.

Chesapeake, VA • Remote

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Conduent rating

5.9

Company rating: 5.9 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

36th of 71 rated call and contact centers

Job description

Benefits Call Center Representative  

Onsite in Chesapeake, VA 

Excellent benefits and team atmosphere 

Pay: $17/hour

About the Role:

As a Benefits Call Center Representative, you'll support customers by answering inbound calls related to employee and retiree annuity benefits. This includes assisting callers with retirement-related inquiries, benefit information, and general questions regarding their benefits.

You will manage a steady call volume while actively listening, navigating multiple systems, and providing accurate and timely resolutions. Strong attention to detail, communication skills, and empathy are essential when handling sensitive customer information.

This position requires a self-motivated individual who can remain focused, meet performance expectations, and deliver a professional, positive experience for every caller in a remote environment.

Requirements:

We're seeking candidates with strong communication skills and a customer-first mindset. To succeed in this role, you must have:

  • Previous customer service and/or call center experience
  • Experience with healthcare, employer benefits, or retirement/annuity benefits preferred
  • Strong keyboarding skills and proficiency navigating multiple systems
  • Excellent verbal and written communication skills
  • Strong problem-solving skills
  • Ability to multitask effectively while managing a high volume of calls
  • Ability to follow guidelines and provide accurate information
  • High school diploma, GED, or college degree
  • Successful completion of background check and/or drug test
  • Must be 18 years of age or older

Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! 

  1. Apply to the role and provide your basic profile information (2 minutes) 
  2. If you qualify for the role, a recruiter will reach out to discuss the opportunity! 

Be part of the future 

Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! 

About Conduent 

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them. 

You have an opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day. 

We offer excellent benefits (medical, dental, and vision), a consistent work schedule, paid training, and a great work environment. 

Pay: $17/hour, which may be below your state's minimum wage. Please take this into consideration when applying.


Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17 an hour.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

What Conduent employees say

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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