Concourse Concessions Jobs (NOW HIRING)

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Premium Food & Beverage Supervisor is responsible for overseeing the serving of guests in the suites level (which includes 29 suites), exclusive VIP areas, and catering areas. The Premium Food & Beverage Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Premium Food & Beverage Supervisor will assist the Premium Manager with projects including training, inventory and special events. The Premium Food & Beverage Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $20.00 to $24.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching,

This position will remain open until June 12, 2026.

Louisville Slugger Field is one of downtown Louisville's most welcoming and dynamic entertainment venues, offering an exciting atmosphere for both fans and staff alike. For hospitality team members, Louisville Slugger Field provides the chance to work in a fast-paced, guest-focused setting where friendliness, teamwork, and attention to detail truly shine. From premium club areas and suites to fan zones and concourse concessions, the venue offers a wide range of service environments that allow staff to develop skills, take ownership of the guest experience, and be part of the game-day excitement. Working at Louisville Slugger Field means helping create the atmosphere that fans remember-warm welcomes, outstanding service, and the kind of energy that makes every game feel special. 

• Read and understand suite orders and banquet event orders provided by the manager. 
• Provide exceptional hospitality to guests in suites, club spaces, and event areas throughout the ballpark. 
• Responsible for checking and helping with catering stations, buffets, beverage areas, and suites according to event specifications and presentation standards. 
• Ensures all assigned suites are set prior to event based upon communication received of orders and all catering areas are set before serving time.
• Display high attention to detail to ensure that work is accurate and complete.  
• Have full knowledge of food and beverage menu items and accompaniments 
• Monitor food quality, temperature, and replenishment levels during events 
• Follow all food safety, sanitation, and alcohol service regulations. 
• Communicate effectively with supervisors, runners, bartenders, and kitchen staff to ensure smooth service. 
• Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met. 
• Handle guest concerns or special requests courteously and escalate issues to management when needed. 
• Ability to mutli-task and work independently during slower times  
• Maintains customer-focused, positive, and professional attitude.  
• Knowledge of basic arithmetic (addition, subtraction, multiplication and division).  
• All other duties as assigned by the managers.

• At Least 1-2 years' experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable Education.
• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to work on a flexible schedule, including nights, weekends, and holidays.  
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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